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Full-time
associate degree
Posted 25d ago
Apply by Dec 31
~40 hrs/week
Responsibilities
The role involves managing office facilities, including maintenance, procurement, and supplier management to support corporate real estate goals. Key duties include ensuring safety compliance, managing site operating expenses, and leading a team to maintain high client service standards.
Requirements
Candidates need a higher diploma in Facilities Management or equivalent and at least 5 years of relevant experience. Proficiency in English, knowledge of local statutory requirements, and strong interpersonal skills are required.
Full job description
JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
About the role –
We are currently seeking a talented and motivated Assistant Facilities Manager, Global Corporate Services to support our client’s premises, located on Marunouchi, Chiyoda-ku, in Tokyo.
You play a key role in the Corporate Services team. You will assist in the delivery of services to operate and maintain the office facilities including customer/client services, financial management, facilities maintenance, procurement, and supplier management. Develop client relationships with key representatives in supporting client’s corporate real estate goals and objectives.
Job Responsibilities
Facilities Management
Establish a “Safety First” culture across sites and improve safety performance by championing our level of awareness and changing all staff and partner safety behaviours.
Provide leadership and guidance to the team as required to ensure delivery and achieve of high client service standards.
Ensure compliance by ensuring renewal of all related government and statutory licenses.
Ensure client satisfaction by providing a seamless interface
Ensure audit programs are fully implemented and complied with for quality assurance purposes
Liaise with Technical team to plan, assign and supervise planned and reactive activities utilizing Corrigo
To check on site repair and maintenance carried out by subcontractors to ensure work completion, quality and method of working for compliance with specification and ordinance requirements
Provide at defined frequencies, accurate and meaningful management reports
Develops and maintains a proactive relationship with internal and external customers and understand business needs of local customer
Achieve Key Performance Indictors and Service Level Agreement targets
Participate in emergency evacuation procedures including crisis management and business continuity.
Review operational SOP’s & propose / make changes as part f continuous improvement
Manage minor projects / Churn in the office
Conduct regular site inspections to ensure high standards are maintained
To perform additional tasks as required by account in charge
Team Management
Actively encourage an environment that drive teamwork, co-operation & performance excellence
Act as manager and a coach ensuring high staff morale, trust, and work ethics
Ensure direct report is well trained on all facilities policies, procedures, and systems
Identify area of development for the direct report
Vendor Management
Monitor, measure and report upon the performance of all service vendors in terms of their ability to carry out the work against the agreed contractual schedule
Co-ordinate meetings periodically with contractors to ensure that required standards are established and maintained, and develop corrective action plans when, or if performance falls below expectations
Program the attendance of specialist subcontractors at site ensuring strict adherence to client and JLL processes and procedure including Permit to Work, Method Statement and Risk Assessment.
Work with supply chain to ensure the selection, procurement and management of specialist vendors
Financial Management
Effectively manage site operating expenses to meet the budget.
Assist with the production of capital expenditure and operational expenditure plans
Ensure all financial processes are following and compliant as per JLL and clients’ competitive bids process, issuing of PO's, and receipting work.
Qualifications & Requirements:
The ideal candidates will have an awesome attitude and high attention to detail, ready to take on any given task
Higher diploma holder in Facilities Management Discipline or equivalent.
A minimum of 5 years’ relevant working experience in facilities management with demonstrated ability to exercise proper judgment.
Knowledge in local statutory requirements
High level of attention to detail particularly in high volume and pressure environment
Strong customer service and interpersonal skills
Good verbal and written communication skills in English
Collaborative team player and ability to work independently under matrix supervision
Knowledge of standard business and accounting practices.
Knowledge of Excel and ability to analyze data
Experience
Experience in account operations and management.
Project Management, move and churns
Task Skills
Customer Service
Planning and organizing
Vendor management
Customer relationship Management
Location:
On-site –Tokyo, Japan
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view ourCandidate Privacy Statement.
For additional details please see our career site pages for each country.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to ourContact Us page > I want to work for JLL.
Powered by data and commercial real estate experts, JLL illuminates a clear path, so you can execute with certainty.
Industry
Real Estate
Company size
10,001+ employees
Headquarters
Chicago, Illinois
LinkedIn followers
2,343,848
JLL (Jones Lang LaSalle Incorporated) is a leading global commercial real estate services and investment management company. Founded in 1783, JLL operates in more than 80 countries with 113,000+ professionals and $23.4 billion in annual revenue. Ranked Fortune 500 #175.
In a market where timing separates leaders from followers, you need a partner who helps you move with precision. That's what JLL delivers—with clarity powered by unmatched data, confidence from a firm built to last and certainty backed by execution that performs across the real estate lifecycle.
What services does JLL provide?
Property Management, Leasing Advisory, Capital Markets, Workplace Strategy, Project and Development Services, Design, Sustainability Solutions, and Real Estate Technology
What makes JLL unique?
• Intelligence that illuminates the path forward: Our research teams publish 2,000+ reports annually across 60+ markets. JLL Falcon – our proprietary AI platform for commercial real estate – combines decades of expertise, the industry's richest data and generative AI to surface patterns before they become consensus, putting you ahead of the curve.
• Relationships built to last: With 240+ years of history, we're chosen by 95% of top global investors and half of the Fortune 500, with a 99% retention rate. You get a partner who's navigated every market cycle and knows what's coming next.
• Execution at scale: With 113,000+ professionals across 80+ countries, we deliver coordinated solutions with consistent quality wherever you operate. You get one partner who sees the complete picture and executes globally.
Recognition
• Fortune's World's Most Admired Companies — 10 years
• World's Most Ethical Companies (Ethisphere) — 18 years
• EPA Energy Star Sustained Excellence Award — 14 years[HF1.1]
Headquartered in Chicago, Illinois | NYSE: JLL
JLL combines data intelligence with commercial real estate expertise so you can See a Brighter Way.
Offices: 200 East Randolph Drive, Chicago, Illinois 60601, US · 30 Warwick Street, London, W1B 5NH, GB · 9 Raffles Place, #39-00 Republic Plaza, Singapore, 048619, SG · 330 Madison Ave, 4th Floor, New York, NY 10017, US · 4 Park Plz, Suite 900, Irvine, CA 92614, US
How many Administrative jobs are open in Tokyo, Japan right now?
There are currently 340 open administrative positions in Tokyo, Japan listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Tokyo, Japan?
Companies currently hiring include Rakuten, JLL, Four Seasons, Thermo Fisher Scientific, Accenture, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Tokyo, Japan?
Yes — 93 of the 340 open administrative positions offer remote or hybrid work (5 remote, 88 hybrid).
How do I apply for Administrative jobs in Tokyo, Japan?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.