Springfield, Massachusetts, United States · On-site
$40k–$100k/yr
Job DetailsJob Location: Hyundai Springfield - Springfield, MA 01105Salary Range: $40,000.00 - $100,000.00 Base+Commission/yearService Advisor The Service Advisor is responsible for providing excellent customer service, …
Skills: Customer Service, Communication Skills, Time Management, Typing, Mathematics
Springfield, Massachusetts, United States · On-site
$18/hr–$20/hr
Job DetailsJob Location: Springfield, MA 01103Position Type: Full-timeSalary Range: $18.00 - $20.50 HourlyProgram Associate (Bilingual) Way Finders is a Top Workplaces for Nonprofit organization, named as an employer of …
Skills: Bilingual Spanish/English, Administrative Support, Microsoft Office, Customer Service, Data Tracking
Springfield, Massachusetts, United States · On-site
$22/hr
Summary: Working as part of the regional team, provide brief assessment, information and referral opportunities to assigned residents who need short-term or limited supportive services to maintain their housing placement…
Skills: Case Management, Assessment, Advocacy, Individualized Service Plans, Referral Services
Springfield, Massachusetts, United States · On-site
$18/hr–$26/hr
Employment Type:Full timeShift:Day Shift Description:PNow Hiring: Medical Assistant 🌟 ATTACH RESUME Join our Gastroenterology Specialty Practice and contribute your skills to a team committed to delivering high quality …
Skills: Patient Coordination, Medical Scribing, Vital Signs Documentation, Patient History Taking, Medical Record Management
Springfield, Massachusetts, United States · On-site
$17/hr–$24/hr
Employment Type:Part timeShift:Day Shift Description:ORIENTATION IS 2-3 WEEKS ON DAY SHIFT MON-FRI 8-4:30 Position Purpose The Patient Access Representative is responsible for pre-registration, registration and admission…
Skills: Insurance Verification, Patient Registration, Medical Terminology, Customer Service, Data Entry
Springfield, Massachusetts, United States · On-site
$19/hr–$19/hr
Job DetailsJob Location: Springfield, MA 01103Position Type: Per DiemSalary Range: $19.25 - $19.25 HourlyResidential Advocate (Per Diem/Relief; all shifts) Way Finders is a Top Workplaces for Nonprofit organization, name…
Skills: Customer Service, Crisis Management, Case Management Support, Interpersonal Skills, Microsoft Office
Springfield, Massachusetts, United States · On-site
$32/hr–$49/hr
MinUSD $32.14/Hr. MaxUSD $49.82/Hr. Overview The Manager, Patient Access Services provides leadership and oversight for patient registration operations across assigned Memorial Health affiliates. This role is responsible…
Skills: Revenue Cycle Management, Patient Registration, Staff Leadership, Financial Clearance, Insurance Verification
Springfield, Massachusetts, United States · Hybrid
$18/hr–$25/hr
Employment Type:Full timeShift:Day Shift Description:This position may be hybrid or remote Position Purpose Completes patient registrations/pre-registration processes following department procedures using identified tech…
Skills: Financial Clearance, Insurance Verification, Patient Registration, Medical Terminology, Benefit Validation
Springfield, Massachusetts, United States · On-site
Looking for a flexible work schedule and an opportunity to earn extra income with room for growth? Prefer working outdoors instead of being stuck inside? This could be the perfect fit for you. Field Audit & Inventory Ins…
Skills: Field Auditing, Inventory Verification, Data Collection, Photography, iOS
Springfield, Massachusetts, United States · On-site
$17/hr–$23/hr
Employment Type:Full timeShift:Day Shift Description: Position Purpose Mercy Medical Center a member of Trinity Health Of New England is looking for a Client Services Coordinator to join our Rehabilitation team. The Clie…
Skills: Client Registration, Insurance Authorization, Medical Billing, Medical Terminology, Scheduling
Springfield, Massachusetts, United States · On-site
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of …
Skills: Sorting, Prepping, Scanning, Data Entry, Time Management
Springfield, Massachusetts, United States · On-site
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of …
Skills: Sorting, Prepping, Scanning, Data Entry, Time Management
Springfield, Massachusetts, United States · On-site
$16/hr–$23/hr
Job DetailsJob Location: Chevy GMC Springfield - Springfield, MA 01105Salary Range: $16.00 - $23.00 HourlyService Greeter/Valet **College Students encouraged to apply** Are you passionate about the automotive industry an…
Skills: Customer Service, State Vehicle Inspection, Multi-tasking, Interpersonal Communication, Attention To Detail
Springfield, Massachusetts, United States · On-site
$40k–$100k/yr
Job DetailsJob Location: Chevy GMC Springfield - Springfield, MA 01105Salary Range: $40,000.00 - $100,000.00 Base+Commission/yearService Advisor The Service Advisor is responsible for providing excellent customer service…
Skills: Customer Service, Communication Skills, Time Management, Typing, Mathematics
Springfield, Massachusetts, United States · On-site
$16/hr–$23/hr
Job DetailsJob Location: Chevy GMC Springfield - Springfield, MA 01105Salary Range: $16.00 - $23.00 HourlyService Greeter/Valet **College Students encouraged to apply** Are you passionate about the automotive industry an…
Skills: Customer Service, State Vehicle Inspection, Multi-tasking, Interpersonal Communication, Attention To Detail
Springfield, Massachusetts, United States · On-site
$16/hr–$23/hr
Job DetailsJob Location: Chevy GMC Springfield - Springfield, MA 01105Salary Range: $16.00 - $23.00 HourlyRetention Center Associate (Call Center) This role is a key member to the Balise Service department with a focus o…
Skills: Customer Service, Product Knowledge, Upselling, Phone Handling, Basic Computer Skills
Springfield, Massachusetts, United States · On-site
$16/hr–$23/hr
Job DetailsJob Location: Chevy GMC Springfield - Springfield, MA 01105Salary Range: $16.00 - $23.00 HourlyRetention Center Associate (Call Center) This role is a key member to the Balise Service department with a focus o…
Skills: Customer Service, Product Knowledge, Upselling, Phone Handling, Basic Computer Skills
Springfield, Massachusetts, United States · On-site
Job DetailsJob Location: Chevy GMC Springfield - Springfield, MA 01105Registry Specialist The Registry Specialist works with our sales and finance managers to register vehicles and provide exceptional customer service. J…
Skills: Vehicle Registration, Customer Service, Microsoft Word, Microsoft Excel, Data Entry
Springfield, Massachusetts, United States · On-site
$18/hr–$28/hr
Job DetailsJob Location: Chevy GMC Springfield - Springfield, MA 01105Salary Range: $18.00 - $28.00 HourlyRegistry Specialist The Registry Specialist works with our sales and finance managers to register vehicles and pro…
Skills: Vehicle Registration, Customer Service, Microsoft Word, Microsoft Excel, Data Entry
Springfield, Massachusetts, United States · On-site
Job DetailsJob Location: Chevy GMC Springfield - Springfield, MA 01105Registry Specialist The Registry Specialist works with our sales and finance managers to register vehicles and provide exceptional customer service. J…
Skills: Vehicle Registration, Customer Service, Microsoft Word, Microsoft Excel, Data Entry
Springfield, Massachusetts, United States • On-site
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The Service Advisor acts as the primary liaison between customers and technicians to identify vehicle concerns and communicate necessary repairs. They are responsible for managing repair orders, providing accurate cost estimates, and ensuring a professional vehicle delivery process.
Candidates must possess strong communication, time management, and basic computer skills, including the ability to type and perform basic math. Physical ability to stand, walk, and lift up to 25 pounds is required for vehicle inspections.
Job DetailsJob Location: Hyundai Springfield - Springfield, MA 01105Salary Range: $40,000.00 - $100,000.00 Base+Commission/yearService Advisor
The Service Advisor is responsible for providing excellent customer service, remembering that our customers' perspectives come first. This individual presents a welcoming, professional greeting to customers and helps identify, confirm, and offer resolution to customer concerns. The Service Advisor has a sincere desire to serve our customers. The Service Advisor finds and communicates additional repair and service needs to customers based on multi-point vehicle inspection. Serves as the communicator between customer and technician, ensuring the customer’s needs are understood by the technician and the required and recommended service/repairs are understood by the customer.
The Service Advisor reports to the Assistant Service Manager and Service Manager for day-to-day issues.
Answer incoming telephone calls in a welcoming and professional manner.
Greet customers in a welcoming and professional manner.
Identify, confirm, and offer resolution to customer concerns.
Communicate with the customers what needs to be done according to the manufacturer's recommended service maintenance items and explain the cost.
Assess customer needs by conducting a vehicle walk-around with the customer.
The company iPad was used to check the condition of the vehicle. They identified dents, dings, and scratches with the customer and obtained a signed condition report.
Attain a signed Repair Order from customers for the services requested.
Explain the multi-point inspection process.
Write complete and accurate repair orders using the CDK system.
Provide estimates that are accurate and support upfront pricing.
Obtain approval to review findings of multi-point inspection and associated prices.
Obtain approval to proceed with Additional Service Requests.
Return repair orders to the dispatcher or technician to complete the requested work immediately.
Communicate with technicians/dispatchers to clearly understand the services required and performed.
Follow up with the customers during the repair/servicing of the vehicles so they are aware of the status.
Receive and process cash or credit payments for all services performed and complete payment and repair order conciliation reports.
Upon completion of service, promptly and professionally deliver the vehicle to the customer.
Final Repair order explanation of services completed and future recommendations for services explained.
Performance Measurements – Performance Expectations
Customer Satisfaction Index At region or above
Hours per repair order
monthly averaging two hours per repair order
Additional Service Request (ASR) penetration 35% or above.
Maintain an effective labor rate of 85% of the door rate.
While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands and fingers to feel and handle, reach with arms and hands, talk, and hear
While performing the duties of this job, the employee may incidentally be required to stoop, kneel, and crouch, lift weight, or exert a force up to a maximum of 25 pounds
Health, dental, life and disability insurance
401(k) with company match
Flexible spending accounts
Qualifications
Communication skills – communicates effectively with others.
Time management – managing one’s own time and the time of others.
Typing – the ability to type efficiently to enter repair orders.
Mathematics – calculating service costs and counting change.
Basic computer skills
You'll do better at Balise!
Balise is one of the largest retailers of new and used vehicles in New England and is currently headquartered in West Springfield. The organization employs over 1,300 associates at dealerships, car washes, and related facilities in Massachusetts, Connecticut, and Rhode Island.
Offices: 122 Doty Circle, West Springfield, MA 01089, US
There are currently 146 open administrative positions in Springfield, MA listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Balise Motor Sales, Baystate Medical Center, St. Peter's Health Partners, Memorial Health, Way Finders, among others. Browse the listings above to see every active employer.
Yes — 9 of the 146 open administrative positions offer remote or hybrid work (3 remote, 6 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
