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Richmond, Virginia, United States · On-site
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Richmond, Virginia, United States · On-site
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Richmond, Virginia, United States · On-site
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Richmond, Virginia, United States · On-site
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Richmond, Virginia, United States · On-site
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Richmond, Virginia, United States · On-site
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Richmond, Virginia, United States • On-site
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The Titling Technician processes vehicle title applications and related transactions while ensuring compliance with state laws and DMV regulations. They also perform complex title research, verify ownership documentation, and provide professional service to customers and stakeholders.
Candidates must have the ability to interpret legal documents and apply vehicle titling laws to complex situations. Strong analytical, data entry, and communication skills are required to manage multiple tasks in a fast-paced environment.
Title: DMV Titling Technician-Position # 01149-Titling Department
State Role Title: Admin and Office Spec III
Hiring Range: $43,050-$49,508
Pay Band: 3
Agency: Department of Motor Vehicles
Location: TITLING WORK CENTER
Agency Website: www.dmv.virginia.gov
Recruitment Type: Agency Employee Only - A
Job Duties
THIS RECRUITMENT IS OPEN TO CURRENT DMV EMPLOYEES ONLY!
The Virginia Department of Motor Vehicles (DMV) is seeking a detail-oriented and customer-focused Titling Technician to join our team. In this role, you will be responsible for processing vehicle title applications and related transactions while ensuring compliance with applicable state laws, DMV regulations, and established policies and procedures. The successful candidate will perform complex title research, verify ownership and lien documentation, process financial transactions, maintain accurate records, and provide exceptional service to customers and internal stakeholders. This position also supports operational continuity by rotating across multiple titling functions and contributes to quality assurance efforts and continuous process improvement initiatives.
Headquartered in Richmond, the Virginia DMV serves more than 6.2 million licensed drivers and ID holders and manages over 8.4 million registered vehicles. We partner with businesses, local governments, and nonprofit organizations to support transportation services across the Commonwealth. Our core values—Trustworthiness, Respect, Accountability, Integrity, and Teamwork (TRAIT)—guide everything we do.
Minimum Qualifications
• Ability to learn and apply Virginia's vehicle titling laws and requirements, including processing sales tax refunds, lien releases, in lieu of title applications, and other non-routine title transactions.
• Ability to read and interpret legal documents (e.g., wills, trusts, court orders, powers of attorney) to determine legal vehicle ownership and appropriate title issuance.
• Strong analytical skills, including the ability to review complex or incomplete applications and identify missing, inconsistent, or inaccurate information.
• Ability to determine whether a transaction is ready to process, requires additional documentation, or should be escalated for further review.
• Demonstrated ability to research and resolve complex or non-standard situations (e.g., inherited vehicles, disputed ownership, out-of-state liens) by investigating thoroughly and identifying accurate, defensible solutions.
• Demonstrated ability to review own work for accuracy and completeness, identifying and correcting errors before they escalate into larger issues.
• Ability to clearly and patiently explain complex information (e.g., title requirements) to customers, dealers, and lienholders, including individuals who may be confused or frustrated both in-person and by phone.
• Strong writing skills, with the ability to draft clear and professional correspondence.
• Ability to collaborate effectively with coworkers across departments and external partners outside DMV to resolve complex or escalated cases.
• Fast, accurate typing and data entry skills.
• Working knowledge of Microsoft Word and Excel.
• Ability to learn new software systems quickly and comfortably.
• Strong organizational skills for keeping records complete, accurate, and easy to find.
• Ability to manage multiple tasks and shifting priorities in a fast-paced environment across different functions while maintaining accuracy.
• Ability to maintain regular, reliable attendance and punctuality in order to meet the demands of a fast-paced, deadline-driven work environment.
Additional Considerations
• Previous experience with DMV title processes or vehicle titling regulations
• Experience using DMV systems, document management tools, or payment processing software
Special Instructions
You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.
Selected candidate(s) will need to complete the I-9 Employment Eligibility Verification Form. DMV participates in E-Verify
All applicants for employment must consent to a driver history and criminal background check. A fingerprint-based criminal history check will be required on selected applicant(s).
As a condition of employment, DMV will be alerted of any moving violation convictions, including suspension of license.
Submission of an online application is required. DMV does not accept applications, resumes, cover letters, etc. in any other format. When applying for jobs, please ensure your online application or resume is complete with duties and skills associated with your work experience as well as years of experience in order to properly assess your skills in the screening process. Candidates are evaluated based on information provided in the application materials. Missing information cannot be assumed.
Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disability Act. Contact 804-367-9728 for assistance.
Minorities, individuals with disabilities, Veterans, and people with National Service experience are encouraged to apply. EEO/AA/TT.
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.
Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.
Contact Information
Name: DMV employment
Phone: 804 367-0528
Email: [email protected]
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.
Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.
We connect, protect and innovate for the Commonwealth of Virginia through IT services, cybersecurity and governance.
VITA connects, protects and innovates IT services, infrastructure and cybersecurity for 67 Virginia agencies, 55,000 state workers and 8.6 million Virginians. VITA's new guiding principles: Our new vision is to be Virginia's most customer-focused technology partner, empowering the Commonwealth to achieve more through innovative, efficient and secure technology. Our new mission is to deliver sustainable and effective results to our customers through innovative, efficient and secure services. Our new tagline is Connecting - Protecting - Innovating Our agency personas: we are the Commonwealth's IT protector, our partners' collaborator and Virginia's innovator. Our new value statements: Accountability - We take ownership for delivering on defined outcomes, being transparent and responsible for the decisions we make. Inclusive Collaboration - We engage diverse individuals and teams from VITA, customers and suppliers to develop solutions together and foster mutually beneficial partnerships. Growth Mindset - We embrace challenges and opportunities for growth, striving to discover innovative solutions and never accepting the status quo. Effectiveness - We work decisively to deliver solutions by taking a data-driven approach that creates value for the Commonwealth. Persistence - We are dedicated to accomplishing our mission by delivering timely and innovative solutions for our customers despite challenges.
Offices: 7325 Beaufont Springs Drive, Richmond, VA 23225, US
There are currently 956 open administrative positions in Richmond, VA listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Virginia Information Technologies Agency, VCU Health, Aiken Regional Medical Centers, Bon Secours Mercy Health, Shamin Hotels, among others. Browse the listings above to see every active employer.
Yes — 135 of the 956 open administrative positions offer remote or hybrid work (33 remote, 102 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
