POSITION: Billing Manager FLSA STATUS: Exempt DEPARTMENT: Revenue Services SUPERVISOR: Director of Revenue Services SUMMARY: Under general supervision and in accordance with Firm policies and procedures, the Billing Mana…
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Full-time
Posted 3d ago
~40 hrs/week
Responsibilities
The Billing Manager leads and develops the billing team while overseeing all aspects of the firm's billing operations from prebill preparation to invoice generation. This role collaborates with attorneys and administrative departments to ensure accurate revenue cycle management and operational excellence.
Requirements
Candidates must have previous law firm billing management experience and a strong working knowledge of legal billing cycles. Proficiency in Excel and billing software such as Aderant and Prebill Viewer is required.
Full job description
POSITION: Billing Manager
FLSA STATUS: Exempt
DEPARTMENT: Revenue Services
SUPERVISOR: Director of Revenue Services
SUMMARY: Under general supervision and in accordance with Firm policies and procedures, the Billing Manager is responsible for leading, developing, and supporting the Billing Team while overseeing all aspects of the firm's billing operations. This role ensures the accurate and timely preparation, processing, and distribution of client invoices, serves as a key resource for resolving complex billing issues, and collaborates closely with attorneys and administrative departments to support efficient revenue cycle management. The Billing Manager monitors team workloads, promotes operational excellence, and fosters a high-performing, service-oriented billing function.
The Billing Manager serves as a working supervisor responsible for overseeing the firm's day-to-day billing operations and leading a team of billing professionals. This role manages the billing process from prebill preparation through invoice generation and posting, ensures billing accuracy and timeliness, resolves complex billing issues, and serves as a key liaison between attorneys, staff, and firm leadership. The Billing Manager monitors team workloads, supports operational efficiency, and collaborates across departments to promote effective revenue cycle management and outstanding internal client service. Reporting to the Director of Revenue Services, this position plays a critical role in supporting the firm's financial operations and billing objectives.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Essential functions are primarily job duties that incumbents must be able to perform unassisted or with some reasonable accommodation made by the employer.
Motivate, mentor, and provide leadership to the Billing team, including but not limited to, establishing controls to ensure the quality and integrity of the billing processes.
Monitor workload distribution and overtime requirements, identifying areas where efficiencies of the billing and/or collections function can be improved. Work with the Director of Revenue Services to implement approved changes.
Maintain hands-on knowledge of all billing related functions in order to provide proper training, back-up, and support, including, but not limited to bill preparation, bill review, pre-bill review, write off management and exception rate management.
Manage and oversee all Billing Department functions and organization, assuring work is completed accurately and effectively within defined deadlines.
Monitor actual billings against budgets/targets and liaise with other Revenue Managers when necessary.
Conduct group and individual training for all billing software users.
Maintain and update billing training manual and related presentations, as required.
Leading the Billing team with a results-focused approach.
Review of billing progress including compiling reports and analysis of billing statistics.
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED
Strong working knowledge of the billing functions and legal billing cycles.
Excellent written and verbal communication skills.
Highly proficient in Excel.
Experience with operations/ financial systems (Aderant and Prebill Viewer).
Previous law firm billing management experience.
Detail orientated, efficient, organized with the ability to multitask.
Strong analytical and problem-solving skills.
Possess strong organizational, interpersonal and communication (oral and written) skills.
Possess an aptitude for detail.
Ability to work efficiently and ability to work under pressure with or without direct supervision.
Must be able to handle multiple projects and be familiar with computerized databases and on-line services.
Ability to organize and prioritize numerous tasks and complete them under time constraints.
WORKING CONDITIONS
Normal office environment with little exposure to excessive noise, dust, extreme temperatures and the like.
ADDITIONAL INFO
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities or requirements.
All employees are required to comply with BDBCB's information privacy and security requirements including its acceptable use policy. Such requirements are dictated by laws and regulations, by professional standards and by the marketplace and are directly applicable to BDBCB as well as to BDBCB through its clients.
For 130 years, Baker Donelson has built a reputation for achieving results for our clients on a wide range of matters.
Industry
Law Practice
Company size
1,001-5,000 employees
Headquarters
Over 20 U.S. Offices
LinkedIn followers
21,022
For over 130 years, Baker Donelson has built a reputation for achieving results for our clients on a wide range of legal matters. While providing legal services is our focus, it is how we deliver them that sets us apart. Our goal is to provide clients with more than what they have come to expect from a law firm.
Baker Donelson commits to a deep understanding of a client's business, to enable us to anticipate clients' needs and assist in their decision making processes. Because we offer consistent, knowledgeable guidance based on their specific goals and objectives, clients view us as a valued business partner. This allows them to focus on the growth and success of their business, confident their legal issues will be handled by an attentive, responsive team.
As one of the largest law firms in the U.S., Baker Donelson gives clients access to a team of more than 700 attorneys and public policy advisors representing more than 30 practice areas, all seamlessly connected more than 20 offices to serve virtually any legal and policy need. Clients receive informed guidance from experienced, multi-disciplined industry and client service teams. Our diversity and women's initiatives ensure diversity in our people, perspectives and experiences. Technology helps us operate more effectively and efficiently by providing instant access to client-specific information and other key resources.
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This Social Media Site is made available by the publisher for networking purposes only. By using this technology tool you understand that there is no attorney client relationship between you and Baker Donelson in this profile. The opinions expressed here do not constitute legal advice. Baker Donelson disclaims any and all legal responsibility and liability for any personal comments posted on this site. This Social Media Site should not be used as a substitute for competent legal advice from a licensed professional attorney in your state.
Offices: Over 20 U.S. Offices, OO · 165 Madison Avenue, Suite 2000, Memphis, Tennessee 38103, US · 1600 West End Ave, Suite 2000, Nashville, Tennessee 37203, US · 3 Sanctuary Blvd, Suite 201, Mandeville, Louisiana 70471, US · 450 Laurel St, 21st Floor, Baton Rouge, Louisiana 70801, US
How many Administrative jobs are open in Raleigh, NC right now?
There are currently 1,158 open administrative positions in Raleigh, NC listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Raleigh, NC?
Companies currently hiring include WakeMed, WCPSS Lifelong Learning with Community Schools, Duke University Hospital, First Citizens Bank, Concord Hospitality Enterprises, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Raleigh, NC?
Yes — 183 of the 1158 open administrative positions offer remote or hybrid work (38 remote, 145 hybrid).
How do I apply for Administrative jobs in Raleigh, NC?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.