Pittsburgh, Pennsylvania, United States · On-site
Join Our Community! Are you passionate about the patient experience and seeking growth opportunities? UPMC is dedicated to providing each patient with the right care, in the right way, at the right time, every time. Our …
Skills: Administrative support, Patient experience, Electronic health records, Data entry, Patient transport
Pittsburgh, Pennsylvania, United States · On-site
Company Description Fairmont Pittsburgh, a 4 diamond LEED certified luxury hotel, is located at the heart of Pittsburgh’s business, cultural and retail hub. Fairmont Pittsburgh offers superb and distinctive guest service…
Skills: Supervision, Housekeeping management, Stewarding, Sanitation, Inventory management
Pittsburgh, Pennsylvania, United States · On-site
$59k–$90k/yr
We’re seeking a future team member for the role of Senior Specialist, Fiduciary to join our Wealth Management Family Office team. This role is located in Pittsburgh, PA. In this role, you’ll make an impact in the followi…
Skills: Trust administration, Fiduciary standards, Estate planning, Financial advice, Risk management
Pittsburgh, Pennsylvania, United States · On-site
Join our team of Life Changers! UPMC is hiring a full-time Patient Service Representative (Float) to support multiple Complete Primary Care teams/offices in Pittsburgh. Shift/Hours: Monday-Friday from 8am-4:30pm - No wee…
Skills: Customer service, Medical terminology, Insurance verification, Patient registration, Scheduling
Pittsburgh, Pennsylvania, United States · On-site
Description The Duquesne Club is among the most recognized private city clubs in the United States and internationally. We provide our members and guests with social, business, and recreational experiences marked by supe…
Skills: Banquet Management, Staff Scheduling, Fine Dining Service, Team Leadership, Recruitment
Pittsburgh, Pennsylvania, United States · On-site
At UPMC Magee-Womens Hospital, we are more than a hospital — we are a trusted partner in every stage of a woman’s life. From groundbreaking research and advanced treatments to compassionate, personalized care, Magee has …
Skills: Patient care, Phlebotomy, Vital signs monitoring, Blood glucose testing, Specimen collection
Pittsburgh, Pennsylvania, United States · On-site
$18/hr–$20/hr
Goodwill of Southwestern Pennsylvania and North Central West Virginia is a nonprofit organization that funds job training, education, and other community programs by selling donated clothing and household items in Goodwi…
Skills: Classroom instruction, Lesson planning, Case management, Data monitoring, Career coaching
Pittsburgh, Pennsylvania, United States · On-site
Goodwill of Southwestern Pennsylvania and North Central West Virginia is a nonprofit organization that funds job training, education, and other community programs by selling donated clothing and household items in Goodwi…
Skills: Computer skills, Research, Photography, Writing, Online selling
Pittsburgh, Pennsylvania, United States · On-site
Join our team of Life Changers! UPMC is hiring a full-time Medical Assistant to support the Park West Building team/office in Pittsburgh. *Job title and salary will be based on qualifications and career ladder requiremen…
Skills: Phlebotomy, EKG, Patient care, Vitals collection, Medical terminology
Pittsburgh, Pennsylvania, United States · Remote Solely
We are looking for an organized and detail-oriented Booking Coordination Specialist to assist clients with researching options, coordinating arrangements, and managing booking details from initial request through confirm…
Skills: Organization, Attention to detail, Written communication, Verbal communication, Customer-focused mindset
Pittsburgh, Pennsylvania, United States · On-site
Join UPMC Hillman Cancer Center – Make a Meaningful Impact in Oncology Care Are you passionate about patient care and ready to bring your clinical expertise to a team that’s changing lives? UPMC Hillman Cancer Center is …
Skills: Patient care, Phlebotomy, EKG, Vital signs, Medical terminology
Pittsburgh, Pennsylvania, United States · On-site
Company :Allegheny Health NetworkJob Description : $1,000 Sign-On Bonus *Sign-On bonus is for External Hires only Recipient must stay with AHN for a minimum of 1 year Re-Hires may not have worked for AHN within the previ…
Skills: Patient care, Vital signs, EHR documentation, Medication screening, Clinical testing
Pittsburgh, Pennsylvania, United States · On-site
Company :Allegheny Health NetworkJob Description : GENERAL OVERVIEW: As a member of the health care team, assists with population health management through patient outreach and coordination of care, participates in the c…
Skills: Population Health Management, Patient Outreach, Care Coordination, Motivational Interviewing, Clinical Transcription
Pittsburgh, Pennsylvania, United States · On-site
Company :Allegheny Health NetworkJob Description : GENERAL OVERVIEW: As a member of the health care team, assists with population health management through patient outreach and coordination of care, participates in the c…
Skills: Population health management, Patient outreach, Care coordination, Clinical transcription, Motivational interviewing
Pittsburgh, Pennsylvania, United States · On-site
Company :Allegheny Health NetworkJob Description : GENERAL OVERVIEW: Under the direction of the provider and as a member of the health care team, assists in coordinating the examination, treatment and health care plannin…
Skills: Patient Coordination, Vital Signs, Phlebotomy, EKG, Injections
Pittsburgh, Pennsylvania, United States · On-site
$26/hr–$28/hr
About the Role Franklin Interiors, a leading commercial flooring dealership, is seeking a highly organized and proactive Project Administrator to support our sales & project management teams through the full lifecycle of…
Skills: Project administration, Flooring procurement, Order fulfillment, Project billing, Data entry
Pittsburgh, Pennsylvania, United States · On-site
Company :Allegheny Health NetworkJob Description : $1,000 Sign-On Bonus *Sign-On bonus is for External Hires only Recipient must stay with AHN for a minimum of 1 year Re-Hires may not have worked for AHN within the previ…
Skills: Patient Care, Vital Signs, Patient History, Clinical Support, Electronic Health Records
Pittsburgh, Pennsylvania, United States · On-site
Company :Allegheny Health NetworkJob Description : GENERAL OVERVIEW: Under the direction of the provider and as a member of the health care team, assists in coordinating the examination, treatment and health care plannin…
Skills: Patient Care Coordination, Vital Signs Monitoring, Electronic Health Records, Medical Scribing, Patient Screening
Pittsburgh, Pennsylvania, United States · On-site
Company :Allegheny Health NetworkJob Description : GENERAL OVERVIEW: Under the direction of the provider and as a member of the health care team, assists in coordinating the examination, treatment and health care plannin…
Skills: Patient Coordination, Vital Signs Monitoring, Electronic Health Records, Medical Scribing, Patient Screening
Pittsburgh, Pennsylvania, United States · On-site
Company :Allegheny Health NetworkJob Description : $1,000 Sign-on BonusSign-on bonus is for external hires onlyRecipients must stay with AHN for minimum of 1 yearRehires may not have worked with AHN within the previous 1…
Skills: Patient Interviewing, Vital Signs Measurement, Injections, Phlebotomy, EKG
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The primary function involves administrative tasks such as managing patient charts, coordinating tests, and handling department communications. Secondary duties include assisting with patient care, environmental services, and equipment management to ensure a positive patient experience.
Candidates must have a high school diploma or at least one year of relevant work experience. Additionally, six months of experience in a patient concierge or equivalent role is required.
Join Our Community!
Are you passionate about the patient experience and seeking growth opportunities? UPMC is dedicated to providing each patient with the right care, in the right way, at the right time, every time. Our Patient and Family Concierges are essential partners in that mission, enhancing the patient experience at UPMC with positivity and integrity. Join us as we provide Life Changing Medicine to our community.
Position: Full-Time Patient and Family Concierge, Senior
Department: PACU
Location: UPMC Passavant
Shifts: Monday - Friday 40 hours/week. Shifts will be further discussed during an interview. No weekends, overnights, or holidays required!
**Title and salary are based on education and experience.
Responsibilities:
The primary function of the Patient & Family Concierge, Senior is administrative. Duties will include the following:
The secondary function of the Patient & Family Concierge, Senior is as a Patient & Family Concierge, which may include the following duties:
Destination Coordinator:
EVS Associate:
Transporter:
Supply & Equipment Management:
Patient Care Support:
Performs in accordance with system-wide competencies/behaviors.
Performs other duties as assigned
· High School diploma OR one year of previous job experience required in lieu of HS Diploma/GED.
· 6 months of experience as a Patient & Family Concierge or equivalent
· Demonstrated competency in all responsibilities of Patient & Family Concierge role
· Internal promotions to this level are based on the discretion of the business unit's assessment of employee performance
· Must have the desire, drive, and compassion needed to provide an exceptional patient and family experience at all times
· Completion of 1 annual contribution from these options: hospital/department committee participation, participation in departmental project, peer interviewer, onboarding/precepting of other Experience Concierges
· Ability to follow written and verbal instructions
Licensure, Certifications, and Clearances:
UPMC is an equal opportunity employer. Minorities/Veterans/Individuals with Disabilities.
Life Changing Medicine.
UPMC is a world-renowned, nonprofit health care provider and insurer committed to delivering exceptional, people-centered care and community services. Headquartered in Pittsburgh and affiliated with the University of Pittsburgh Schools of the Health Sciences, UPMC is shaping the future of health through clinical and technological innovation, research, and education. Dedicated to advancing the well-being of our diverse communities, we provide nearly $2 billion annually in community benefits, more than any other health system in Pennsylvania. Our 100,000 employees — including more than 5,000 physicians — care for patients across more than 40 hospitals and 800 outpatient sites in Pennsylvania, New York, and Maryland, as well as overseas. UPMC Insurance Services covers more than 4 million members, providing the highest-quality care at the most affordable price. To learn more, visit UPMC.com.
Offices: US Steel Tower, 600 Grant Street, Pittsburgh, PA 15219, US
There are currently 1,505 open administrative positions in Pittsburgh, PA listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include UPMC, Allegheny Health Network, Duquesne University John G. Rangos, Sr. School of Health Sciences, Carnegie Mellon University - School of Computer Science - Language Technologies Institute, PNC, among others. Browse the listings above to see every active employer.
Yes — 235 of the 1505 open administrative positions offer remote or hybrid work (56 remote, 179 hybrid).
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