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The Associate Systems Analyst provides technical and analytical support for organizational applications, specifically focusing on Epic Radiant. Key duties include troubleshooting system issues, assisting with system build and testing, and improving radiology workflows.
Candidates should have familiarity with modern technology and SDLC concepts, with a preference for experience in healthcare IT or radiology. Epic certification or a willingness to obtain it is preferred.
New Position! UPMC is hiring a full-time Associate Systems Analyst (Epic Radiant). This opportunity offers a balance of work life and opportunity for growth and development. If you have excellent critical thinking skills, communication, and Healthcare workflow knowledge, APPLY NOW!
Work Location: Hybrid: onsite requirements as needed.
Work Hours: Day Shift: Standard core business hours. Eastern standard time.
Purpose:
Under the general direction of management and senior team members, the Associate Systems Analyst provides technical and analytical support for organizational applications and systems. This role assists with gathering and documenting business requirements, supporting the implementation and maintenance of applications, troubleshooting system issues, and participating in testing and system enhancement activities. The Associate Systems Analyst collaborates with end users, stakeholders, and technical teams to deliver solutions that meet business and operational needs while developing expertise in systems analysis, application support, and process improvement.
Responsibilities:
· Supporting and troubleshooting Epic Radiant issues.
· Assisting with system build, testing, and maintenance.
· Analyzing and improving radiology workflows.
· Collaborating with end users and operational leaders.
· Maintaining documentation and supporting knowledge management.
· Second and Third Level Support (Including Maintenance Activities): Ability to triage support issues and escalate accordingly. Partner with team members to trouble shoot support issues.
· Project Management: Contribute to project tasks and milestones typically under the direction of project manager/more experienced team members. Update all project management and time tracking tools accordingly.
· SDLC (System Development Life Cycle): Have a fundamental knowledge of the system/application development life cycle.
· Data Confidentiality/Security: Maintain confidentiality of sensitive information at all times.
· Data Quality: Maintain data quality at all times.
· Process Improvement: Review and validate existing processes.
Qualifications:
· Familiarity with modern technology and application support through education or practical experience.
· Highly driven and self-motivated to meet expectations.
· Ability to work independently and in a team-based environment.
· Demonstrates thorough understanding of information technology fundamental tools and concepts (SDLC) of one of the information technology professional disciplines and applies that understanding to make independent practical contributions to IT work within a UPMC department or function.
· Completes on-going training on-the-job, through courses, self-study, certifications and/or advanced degrees to maintain and enhance technical and business capabilities.
· Additionally, this position may be required to maintain a standby status as part of a rotation within the team.
· Experience in healthcare, radiology, imaging services, or healthcare IT. (preferred)
· Exposure to Epic applications or electronic medical record systems. (preferred)
· Knowledge of clinical, scheduling, or radiology workflows. (preferred)
· Epic certification or willingness to obtain Epic certification as required. (preferred)
· This requires 24 hours per day, 7 days per week availability during the standby period. The frequency varies based upon the number of colleagues in the rotation.
· Current or past UPMC employee or contractor. (preferred)
Top 3 Skills Needed:
1. Critical Thinking & Problem Solving
2. Communication & Customer Service
3. Healthcare workflow Knowledge & learning agility
Licensure, Certifications, and Clearances:
Act 34
UPMC is an Equal Opportunity Employer/Disability/Veteran
Life Changing Medicine.
UPMC is a world-renowned, nonprofit health care provider and insurer committed to delivering exceptional, people-centered care and community services. Headquartered in Pittsburgh and affiliated with the University of Pittsburgh Schools of the Health Sciences, UPMC is shaping the future of health through clinical and technological innovation, research, and education. Dedicated to advancing the well-being of our diverse communities, we provide nearly $2 billion annually in community benefits, more than any other health system in Pennsylvania. Our 100,000 employees — including more than 5,000 physicians — care for patients across more than 40 hospitals and 800 outpatient sites in Pennsylvania, New York, and Maryland, as well as overseas. UPMC Insurance Services covers more than 4 million members, providing the highest-quality care at the most affordable price. To learn more, visit UPMC.com.
Offices: US Steel Tower, 600 Grant Street, Pittsburgh, PA 15219, US
There are currently 2,002 open healthcare positions in Pittsburgh, PA listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include UPMC, Allegheny Health Network, CVS Health, St. Peter's Health Partners, Net Health, among others. Browse the listings above to see every active employer.
Yes — 356 of the 2002 open healthcare positions offer remote or hybrid work (113 remote, 243 hybrid).
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