Pittsburgh, Pennsylvania, United States · On-site
$15/hr–$17/hr
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Skills: Animal Behavior Knowledge, Public Communication, Conflict Resolution, Customer Service, Case Management
Pittsburgh, Pennsylvania, United States · On-site
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Pittsburgh, Pennsylvania, United States · On-site
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Pittsburgh, Pennsylvania, United States · Hybrid
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Pittsburgh, Pennsylvania, United States · On-site
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Pittsburgh, Pennsylvania, United States · Hybrid
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Pittsburgh, Pennsylvania, United States · On-site
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Pittsburgh, Pennsylvania, United States · On-site
$21/hr
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Pittsburgh, Pennsylvania, United States · On-site
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Pittsburgh, Pennsylvania, United States · On-site
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Pittsburgh, Pennsylvania, United States · On-site
$55k/yr
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Pittsburgh, Pennsylvania, United States · On-site
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Pittsburgh, Pennsylvania, United States · On-site
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Mt. Lebanon, Pennsylvania, United States · On-site
$17/hr
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Pittsburgh, Pennsylvania, United States · On-site
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Pittsburgh, Pennsylvania, United States · On-site
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Pittsburgh, Pennsylvania, United States · On-site
$40k–$50k/yr
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Pittsburgh, Pennsylvania, United States · On-site
$40k–$50k/yr
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Pittsburgh, Pennsylvania, United States · On-site
$46k–$49k/yr
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Pittsburgh, Pennsylvania, United States · Hybrid
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Pittsburgh, Pennsylvania, United States • On-site
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The Animal Welfare Counselor guides the public through adoption and admission processes by assessing animal temperaments and matching them with suitable owners. They serve as a compassionate point of contact for the community while maintaining accurate animal records and supporting off-site adoption events.
Experience in customer care, service industries, or animal shelters is preferred but not required. Candidates should possess strong interpersonal skills and a working knowledge of animal behavior and basic computer software.
Description
The Animal Welfare Counselor plays a central role in HARP’s lifesaving mission by guiding members of the public through the adoption process or the admissions process with expertise, empathy, and an understanding of animal behavior. This position requires an individual who can assess each animal’s temperament and needs, consider the lifestyle and expectations of potential adopters, and make informed pathway decisions that result in successful, lasting matches between people and pets. The Animal Welfare Counselor serves as a knowledgeable advocate for both the animals in our care and the community members who visit our shelter, balancing compassionate public engagement with sound, judgment.
Work Environment:
While performing the duties of this job, the employee may be exposed to hazards associated with aggressive animals. The employee will primarily be working in an animal shelter environment. The noise level in the work environment is usually moderate. The employee will be handling animals such as dogs, cats, rabbits, and other species daily as part of their job responsibilities.
Physical Demands:
Incumbent must be able to read, see, hear, and speak. During work, employee may be required to bend, stoop, squat, climb, and walk. The position will require the ability to lift, push, pull, and carry up to fifty (50) pounds. Will be required to use a computer with keyboard, telephone or handheld mobile device for extended periods of time, and office machinery as needed.
This position will require working out of HARP’s North Shore and/or East End locations.
Requirements
Our Mission: Caring for animals, inspiring communities. Our Vision: The end of animal abuse, suffering, & homelessness.
Humane Animal Rescue of Pittsburgh (HARP) is one of Pennsylvania’s largest non-profit organizations dedicated to the welfare of animals, pet owners and the community. With our two domestic animal shelters and fully licensed Wildlife Rehabilitation Center, HARP is a trusted and caring resource helping more than 25,000 animals each year through our adoption programs, veterinary medical centers, care for injured or orphaned native Pennsylvania wildlife, pet food distribution and community engagement activities. Our open door policy ensures that no animal is ever refused shelter.
Offices: 6926 Hamilton Ave, Pittsburgh, Pennsylvania 15208, US · 6000 Verona Road, Pittsburgh, PA 15147, US · 1101 Western Ave, Pittsburgh, Pennsylvania, US
There are currently 975 open administrative positions in Pittsburgh, PA listed on Clera. New openings are added daily as companies post roles.
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