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Full-time
high school
Posted 2d ago
~40 hrs/week
Responsibilities
The Workforce Scheduler is responsible for creating, editing, and maintaining staff schedules for the Owner Support department using workforce management software. They also monitor schedule adherence, track attendance, and report on operational deficiencies to leadership.
Requirements
Candidates must have a high school diploma and at least one year of experience in workforce management or planning. The role requires flexibility to work nights, weekends, and holidays as dictated by business needs.
Full job description
At Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring and creativity to help us become the most loved brand in family travel. We’re committed to growing our people, memberships, resorts and guest love. That’s why we need individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust and respect in those around you? Do you encourage success and build relationships? If so, we’re looking for you.
Position Description
Under direct supervision of the Workforce Manager and/or Director, this position is responsible for creating, editing, and modifying schedules for the Owner Support department. Using current software or other approval means to publish and maintain accurate resources for the Club Operations employees and usable reporting for the leadership staff. Communicates with supervisor and department leader’s areas of deficiencies in scheduling and plans to mitigate risks that may impact business objectives and financial goals. Keep abreast of cyclical shifts in owner support business as proactively schedules staff accordingly.
Essential Duties & Tasks
Effectively uses email and workforce management software to update published schedules, schedule changes, time off requests, overtime requests.
Maintains excellent record keeping of agent schedules to track and report on attendance and payroll compliance.
Assists with real time monitoring of schedule adherence & calls.
Provides feedback on observations of workforce deficiencies to immediate supervisor with a full understanding of call center operations. Applies good judgment when making decisions as it pertains to workforce management.
This job description in no way states or implies that these are the only duties to be performed by the employee in this position. It is not intended to give all details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for the effective operation of the department.
Education/Experience
High School diploma.
Minimum of one year of experience with workforce management/planning.
Physical Demands
While performing the duties of this job the employee may be required to sit or stand for extended periods of time. Will be required to bend, twist, reach, push, pull, and operate office machinery. Must be able to lift up to thirty pounds. Specific work assignments may change without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
Working Conditions
The majority of work will be performed in a climate-controlled environment, but may be exposed to inclement weather and varying degrees of temperature on occasion.
Work Schedule/Hours
Schedules will vary depending on business needs, and may entail working nights, weekends and holidays. Must be flexible to work outside of departmental operating hours.
Deliver the experience. Experience the difference.
Industry
Hospitality
Company size
5,001-10,000 employees
Founded
1982
Headquarters
Orlando, Florida
LinkedIn followers
63,437
Grow with a Team That Creates Unforgettable Vacations -
Join one of our 24 resort teams across the U.S. and Mexico or explore opportunities at our Orlando corporate office or India Competency Center in Bengaluru. Wherever you work, you’ll be part of a team that cares about connection, supports your growth, and celebrates the difference you make every day.
Since 1982, our team has helped create memorable vacation experiences for owners and guests. But our story goes back even further—to 1952, when Kemmons Wilson founded the Holiday Inn® brand. Thirty years later, his vision continued with the opening of Orange Lake Resort in Kissimmee, Florida, now our flagship property.
In 2008, a strategic alliance between IHG® and Orange Lake Resorts led to the creation of the Holiday Inn Club Vacations® brand, marking a new chapter of growth, innovation and opportunity. Today, we’re focused on creating travel experiences that bring families closer together. Every role—from resort operations and sales to corporate and beyond— helps create experiences that feel easy, thoughtful, and centered around families.
And we’re still growing. As our resorts and offerings continue to expand, so do the opportunities to build a career with purpose. Here, you can go further, lead with courage, and help shape what’s next for Holiday Inn Club Vacations.
Offices: 9395 S John Young Pkwy, Orlando, Florida, US · 8505 Irlo Bronson Memorial Highway, Kissimmee, Florida 34747, US · 404 Historic Nature Trail, Gatlinburg, TN 37738, US · 3000 South Ocean Boulevard, Myrtle Beach, SC 29577, US · 3950 Koval Lane, Las Vegas, NV 89109, US
How many Administrative jobs are open in Orlando, FL right now?
There are currently 1,589 open administrative positions in Orlando, FL listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Orlando, FL?
Companies currently hiring include Orlando Health, Hilton Grand Vacations, Orange County Public Schools, Signal Tru Brand, Nemours Children's Health, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Orlando, FL?
Yes — 196 of the 1589 open administrative positions offer remote or hybrid work (96 remote, 100 hybrid).
How do I apply for Administrative jobs in Orlando, FL?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.