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HEI Hotels & Resorts
Night Auditor
Orlando, Florida, United States · On-site
Mid level
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Skills: Night audit, Financial controls, Point of service, Opera, 10-key
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$18/hr–$22/hr
Other
high school
Health insurance, Dental benefits, Tuition reimbursement, Paid time off, Retirement savings plans
Posted 2d ago
~40 hrs/week
Remote in Orlando, Florida, United States
Responsibilities
The Patient Access Coordinator manages incoming patient calls, triages needs, and creates patient records in a fast-paced environment. They are responsible for scheduling appointments, maintaining productivity standards, and escalating complex issues to supervisors.
Requirements
Candidates must have a high school diploma or GED and at least one year of high-volume call center experience. Proficiency in intermediate computer skills and reliable high-speed internet are required, with medical terminology knowledge preferred.
Full job description
Job DetailsLevel: EntryJob Location: Florida Innovation Tower - Orlando, FL 32804Education Level: High SchoolTravel Percentage: NoneJob Shift: Day ShiftJob Category: Customer Service Due to the high volume of applicants for this position, we are not able to provide individual updates on applications. We will contact you directly if your application is selected for an interview. We appreciate your patience and understanding.
Job Summary
The Patient Access Coordinator is a remote position that handles all incoming telephone calls efficiently, and in a timely manner. This individual is responsible for triaging calls throughout the organization. If you are qualified for and interested in this role, please apply.
Key Accountabilities
Number of calls per day, average handle time, schedule adherence, quality, and abandon rate.
Essential Duties
Answer inbound calls in a fast paced environment. Acts as the first point of contact for patients needing assistance. Creates patient record, triages the call, and sends messages or schedules based on the needs of the patient. Demonstrates professionalism and patience when handling calls. Maintains department productivity levels for customer satisfaction. This includes meeting or exceeding monthly scorecard expectations. Escalates calls to Supervisor or other departments as necessary. Answers questions regarding patient appointments. Performs other duties and assists on additional lines as assigned by manager. Adheres to established policies, procedures, and scripting to consistently achieve call-time and quality standards. Exemplifies the desired culture and philosophies of the organization.
Qualifications
High School diploma or GED minimum education requirement Must have 1+ years of high-volume call center experience Intermediate computer skills required Medical terminology knowledge highly preferred, though healthcare experience not required Reliable, high-speed internet access and Wi-Fi connection required
Location
must live within 50 miles of 265 E Rollins St suite 11100, Orlando, FL 32804 will be required to pick up equipment attendance and/or performance issues will require on-site work
Hours
Monday - Friday: 8:00am - 6:00pm
Total Hours per Week
40
Pay Range
$18.00/hr - $22.00/hr
Our Commitment to Employees
Come work at Rothman Orthopaedics! Our employees are our single greatest asset, as such, we strive to provide a professional, nurturing environment where every member of our team can make a meaningful difference in the lives of others. This commitment to our employees has earned us the distinction as a Top Workplace in Philadelphia by the Philadelphia Inquirer year after year. Our employees enjoy competitive pay, comprehensive health and dental benefits, tuition reimbursement, paid time off, and retirement savings plans.
Rothman Orthopaedics is an Equal Opportunity employer committed to providing opportunities to all qualified applicants without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. We value developing an inclusive and equitable environment that strengthens our organization and allows us to better attract and retain a diverse workforce that is representative of our patients and our community. We model our values by creating and enacting practices that encourage participation from all backgrounds, perspectives, and experiences.
Remote Employment Policy
If you are being hired into a remote-eligible position, please be aware that Rothman Orthopaedics is only registered to support remote employment in a limited number of states. If you relocate to a new state and Rothman Orthopaedics is not registered in that state, you may no longer be eligible for a remote position and continued employment with Rothman Orthopaedics. Please contact HR for any questions or a list of states where remote employment may be authorized.
To schedule an appointment with a Rothman Orthopaedics physician, call 800-321-9999 or visit RothmanOrtho.com.
Rothman Orthopaedics is the largest musculoskeletal practice in the United States according to Becker’s Review. A world leader in the field of orthopedics, Rothman Orthopaedics partners with health systems, hospitals, and physicians to build enduring musculoskeletal systems of care in communities that are high-quality, compassionate, affordable, and grounded in evidence-based medicine. Rothman Orthopaedics physicians treat patients in 37 locations and have surgical privileges at 71 Pennsylvania, New Jersey, New York, and Florida facilities. With experts in nine orthopedic sub-specialties including spine, hip & knee, foot & ankle, shoulder & elbow, hand & wrist, sports medicine, physical medicine & rehabilitation, orthopedic oncology, and trauma, Rothman Orthopaedics is recognized for excellence in clinical treatment methods, research, education, and technology. Consistently recognized as national and regional “Top Docs,” Rothman Orthopaedics is proud to be the official team physicians for the Philadelphia Phillies, the Orlando Magic, as well as over 60 college and high school teams. For more information about Rothman Orthopaedics, please visit www.RothmanOrtho.com.
Offices: 33 S 9th St, Suite 1220, Philadelphia, Pennsylvania 19107, US
Orthopaedic PracticeSports MedicineHipKneeSpineHandWristShoulderElbowPhysical Medicine and Rehabilitation
How many Administrative jobs are open in Orlando, FL right now?
There are currently 1,589 open administrative positions in Orlando, FL listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Orlando, FL?
Companies currently hiring include Orlando Health, Hilton Grand Vacations, Orange County Public Schools, Signal Tru Brand, Nemours Children's Health, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Orlando, FL?
Yes — 196 of the 1589 open administrative positions offer remote or hybrid work (96 remote, 100 hybrid).
How do I apply for Administrative jobs in Orlando, FL?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.