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$45k–$51k/yr
Full-time
high school
Posted 38d ago
~40 hrs/week
Responsibilities
The Hearing Support Clerk manages the intake, processing, and calendaring of cases while serving as the primary liaison for the public. They provide guidance to community members regarding summonses and the adjudication process to ensure timely access to justice.
Requirements
Candidates must have a high school diploma or equivalent and three years of experience in community-centered work. Equivalent combinations of education and experience are also accepted.
Full job description
Job Description
ABOUT OATH:
The City of New York’s Office of Administrative Trials and Hearings (OATH) is the nation’s largest administrative tribunal, holding more than 250,000 trials and hearings a year. As the City’s central, independent administrative law court, OATH adjudicates a wide range of matters filed by nearly every city agency, board and commission. OATH also houses the Center for Creative Conflict Resolution which provides mediation and restorative justice support to City government agencies and the general public, and the Administrative Judicial Institute, a resource center that provides training, continuing education, research and support services for administrative law judges and hearing officers.
JOB DESCRIPTION:
OATH’s Clerk’s Office is seeking to hire 1 Community Associate to work as a Hearings Support Clerk in our Bronx location. This individual will interact with members of the community who find themselves at OATH and need information as to how to proceed with summonses they have received. Specific duties include, but are not limited to, the intake, processing, and calendaring of cases, as well as:
- Having significant contact with the general public to improve communication between the members of the public appearing at OATH and the agency. - Responding to community inquiries and concerns. - Ensuring that all members of the community appearing at OATH in-person or remotely through telephone or email understand the adjudication process. - Providing case or other information and assistance to members of the community appearing at OATH. - Investigating and attempting to resolve complaints from the public appearing before OATH. - Ensuring that cases are processed in a timely manner to minimize wait time for the public. - Serving as the primary liaison between OATH and the community who seek to schedule a hearing, and/or pay a fine. - Reviewing, confirming and ensuring accurate information is provided to members of the community who have been issued summonses, so they understand what they need to do. - Assisting in all aspects of processing cases efficiently when members of the public appear for hearings, so the public has timely access to justice. - Performing routine office tasks, such as filing, keeping records and typing.
COMMUNITY ASSOCIATE - 56057
Qualifications
Qualification Requirements 1. High school graduation or equivalent and three years of experience in community work or community centered activities in an area related to duties described above; or 2. Education and/or experience which is equivalent to "1" above.
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
NYCHA is the largest & oldest public housing authority in North America. 🏫🗽🏢 Account not monitored 24/7.
Industry
Government Administration
Company size
10,001+ employees
Founded
1934
Headquarters
New York, NY
LinkedIn followers
39,024
The New York City Housing Authority (NYCHA), the largest public housing authority in North America, was created in 1934 to provide decent, affordable housing for low- and moderate-income New Yorkers. NYCHA is home to 1 in 16 New Yorkers, providing affordable housing to 511,384 authorized residents through public housing and Permanent Affordability Commitment Together (PACT) programs as well as Section 8 housing. NYCHA has 177,565 apartments in 2,410 buildings across 335 conventional public housing and PACT developments. In addition, NYCHA connects residents to critical programs and services from external and internal partners, with a focus on economic opportunity, youth, seniors, and social services. With a housing stock that spans all five boroughs, NYCHA is a city within a city.
Offices: 250 Broadway, New York, NY 10007, US · 90 Church St., New York, NY 10007, US
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