Nashville, Tennessee, United States · On-site
$40k–$45k/yr
Job DetailsJob Location: Tennessee - Nashville, TN 37211Position Type: Full TimeEducation Level: 4 Year DegreeJob Shift: DayJob Category: Nonprofit - Social ServicesIntensive Case Manager Classification: Non-Exempt Salar…
Skills: Case Management, Cultural Competence, Problem Solving, Critical Thinking, Relationship Management
Nashville, Tennessee, United States · On-site
Welcome! The Customer Service Representative handles customer service requests, appointment booking, customer questions, complaints, and billing inquiries with the highest degree of courtesy and professionalism to reso…
Skills: Inbound Call Handling, Outbound Call Handling, Customer Relationship Management, Conflict Resolution, Staff Coaching
Nashville, Tennessee, United States · On-site
$21/hr–$44/hr
Your Journey at Crowe Starts Here: At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you’re trusted to deliver results and make an impact. We embrace you …
Skills: Administrative Support, Event Coordination, Project Management, Vendor Coordination, Facility Access Management
Nashville, Tennessee, United States · On-site
$12/hr–$12/hr
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Skills: Customer Service, Front Desk Operations, Communication Skills, Problem Solving, Computer Proficiency
Nashville, Tennessee, United States · On-site
Location: Nashville, TN (Onsite Monday - Friday) As a Workplace Location Services Senior Analyst you'll you will play a key leadership role in delivering exceptional onsite experiences, overseeing daily operations, and d…
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Nashville, Tennessee, United States · On-site
$18/hr–$29/hr
Job Posting: Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex pr…
Skills: Sales, Customer Service, Upselling, CRM, Microsoft Office
Nashville, Tennessee, United States · On-site
Your Opportunity Customer Service Representative TitleMax Nashville, TN As a Customer Service Representative (CSR), you’ll help people in your community access the financial solutions they need—right when they need it th…
Skills: Customer Service, Cash Handling, Transaction Processing, Point of Sale (POS), Microsoft Office
Nashville, Tennessee, United States · On-site
$19/hr–$21/hr
Description Location: 865 Bellevue - Nashville, TN At Mission Rock Residential, we believe that where you live matters—and so does the team that makes it feel like home. We are more than a property management company—we’…
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Marietta, Georgia, United States · On-site
The AR Cash Application Specialist will support the full cycle of accounts receivable and service billing processes. This is an important role within the Accounting Department that responsible for overseeing the efficien…
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Nashville, Tennessee, United States · Hybrid
$29/hr–$43/hr
Now Brewing – senior administrative assistant, Starbucks Technology #tobeapartner From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but t…
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Nashville, Tennessee, United States · On-site
Overview Dental Treatment Coordinator Belle Meade Endodontics We are seeking a personable and organized Dental Treatment Coordinator to join our team. In this role, you will play a vital part in supporting our patients b…
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Nashville, Tennessee, United States · On-site
$68k–$87k/yr
JOB SUMMARY As a member of the property Human Resources support staff, he/she works with Human Resources employees to carry out the daily activities of the Human Resource Office including oversight of recruitment, total …
Skills: Recruitment, Total Compensation, Training And Development, Employee Relations, Legal Compliance
Nashville, Tennessee, United States · On-site
$55k–$60k/yr
Description JOB TITLE: Executive Assistant to the President & CEO FLSA STATUS: Exempt PROGRAM AREA: Administration JOB OBJECTIVE: The Executive Assistant serves as a trusted strategic partner to the President & CEO, prov…
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Nashville, Tennessee, United States · Hybrid
$68k–$75k/yr
Recognized as a “Best Place to Work Modern Healthcare” – Join a team where people come first. At Vital Care, we are committed to creating an inclusive, growth-focused environment where every voice matters. Vital Care is …
Skills: Email Marketing, CRM Management, Google Ads, LinkedIn Campaign Manager, Meta Ads Manager
Nashville, Tennessee, United States · On-site
$24/hr–$27/hr
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Skills: Service Coordination, Dispatching, Scheduling, Customer Service, Inventory Tracking
Nashville, Tennessee, United States · On-site
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Nashville, Tennessee, United States · Hybrid
The Assistant Director of Enterprise Program Delivery supports the execution of complex, high-visibility, and cross-functional initiatives across the Division of Communications and Marketing at Vanderbilt University. Rep…
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Nashville, Tennessee, United States · On-site
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Nashville, Tennessee, United States · On-site
This student worker position will work with Event Management to set-up and strike events that occur on-campus, specifically for The Gathering on Tuesday's for setup from 6 AM-8:30 AM as well as from 11:55 AM-1:15 PM for …
Skills: Reliability, Flexibility, Problem Solving, Teamwork, Multi-tasking
Nashville, Tennessee, United States · On-site
Student worker position in the Event Management department to assist with the execution of on-campus events. Must be able to lift objects and stand on feet for multiple hours on event days. Must be able to work as a team…
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Provide intensive case management and holistic service plans for vulnerable refugees and immigrant populations to foster successful integration. Coordinate medical, educational, and housing needs while facilitating community support groups and mental health referrals.
Requires a Bachelor's degree in social work, counseling, public health, or psychology and two years of experience in culturally diverse environments. Must possess a valid driver's license, a personal multi-passenger vehicle, and strong communication skills in English.
Job DetailsJob Location: Tennessee - Nashville, TN 37211Position Type: Full TimeEducation Level: 4 Year DegreeJob Shift: DayJob Category: Nonprofit - Social ServicesIntensive Case Manager
Salary Grade/Level/Family/Range: $40,000 - $45,000
Reports to: Client Services Manager
Date: 1/14/25
Summary
The Intensive Case Manager (ICM) provides appropriate intensive case management services to refugees or other eligible immigrant populations who have resided in the US for less than 5 years. The ICM program fosters the successful and integration of especially vulnerable refugees, asylees, Special Immigrant Visa (SIV) holders, Afghan/Ukrainian/Cuban/Haitian Humanitarian Parolees. The ICM program aims to effectively support vulnerable individuals that have difficulty navigating systems and attaining self-sufficiency in their new or existing community. The ICM case manager will provide intensive support to large families, women-at-risk, elderly refugees, refugees that identify as LGBT, refugees with significant physical or mental disabilities, and other vulnerable populations as needed.
Provides intensive case management to address needs that extend beyond the initial resettlement period, specifically focusing on medical, educational, housing, and clients’ special needs.
Develops individualized, holistic service plans based on client needs.
Conducts RHS-15 mental health screening for all ICM clients and makes timely, appropriate referrals to mental health care providers.
Networks and develops personal contacts with other social service providers, including both mainstream providers and those that serve refugees exclusively.
Uses contacts and networking to create and maintain a database of client services to supplement those that Inspiritus provides.
Develops and facilitates periodic community support groups for Inspiritus clients to promote community connections and teach healthy coping strategies during the integration experience.
Arranges client appointments and provides schedules to clients and other individuals who may be assisting clients (e.g., Inspiritus case managers, interpreters, volunteers, etc.).
Provides ongoing orientation about health-related issues, including Medicaid education, identifying and selecting physicians who provide language appropriate services, and basic public health counseling.
In coordination with Community Engagement Specialist, refer clients to one-on-one volunteer mentoring/First Friend program.
Assists ICM clients in resolving emergency issues.
Keeps Client Services Manager apprised of difficult cases.
Serves as interpreter when language skills are applicable for case services.
Maintains personal and professional boundaries in the performance of the job.
Forges mutually respectful partnerships with clients, co-workers, and employers.
Participates in Inspiritus functions and public relations activities.
Participates in in-service training and conferences related to the programs.
Conforms with and abides by all regulations, policies, work procedures and instructions.
Complies with the various federal, State, or local laws that apply to and regulate the job responsibilities.
Participates in training, fundraising events and other Inspiritus activities and initiates such as performance and quality improvement (PQI).
Strives toward excellence in the areas of innovation, performance, and extraordinary acts.
QualificationsCompetencies
Leadership
Teamwork & Collaboration
Problem Solving & Critical Thinking
Demonstrate Ethical & Professional Behavior
Advance Human Rights & Social & Economic Justice
Initiative
Adaptability & Flexibility
Partnership & Relationship Management
While performing the responsibilities of this job, the employee travels by automobile and is exposed to changing weather conditions. Member of mobile workforce, and 50% of time spent traveling by automobile or in the field. Makes home visits to refugee families and transports clients to appointments as needed. Is expected to work outside regular working hours if necessary to accommodate clients’ needs. May perform job functions at out-posted location as assigned.
Regularly required to talk and hear. Required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls: and reach with hands and arms. Required to operate personal vehicle. Employee frequently lifts and or moves up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
Position Type and Expected Hours of Work
This is a full-time position. Days and hours of work are Monday through Friday, 8:30 a.m. to 5 p.m.
Travel: Up to 50% locally
Bachelor’s degree with a concentration in a relevant field (social work, counseling, public health, or psychology)
Two years of previous direct work experience in a culturally diverse environment or an equivalent combination of education and experience.
Ability to organize multiple client-related activities.
Excellent oral and written communication skills in English.
Ability to balance the needs of the client and the employer.
Conviction about the capacity of people to grow and change.
Ability to set limits and maintain the helping role of the practitioner.
Excellent computer skills, accurate typing, and knowledge of Microsoft Word, Excel, and Outlook.
Must have the ability to communicate with all persons in a culturally competent manner.
Must be sensitive to the service population’s cultural and socioeconomic characteristics.
Must own a personal multi-passenger vehicle, hold a valid Georgia/Tennessee/Alabama Driver’s license, and have personal auto insurance and a good driving record.
Or an equivalent combination of education, experience, competencies, skills, and knowledge that ensures the successful completing of the essential job responsibilities.
Master’s degree with a concentration in a relevant field (social work, counseling, public health, or psychology) and 2 or more years of applicable human services experience
Experience in case management, health advocacy, community outreach, and partnership development preferred.
Experience in maternal and child health, reproductive health, medical and insurance systems, or health education preferred
Knowledge of immigration and/or refugee issues
Reads, writes, and speaks a relevant foreign language
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Inspiritus guides individuals and families on a path from surviving to thriving.
Inspiritus, formerly Lutheran Services of Georgia and Lutheran Services in Tennessee, is a nonprofit 501(c)(3) organization that provides programs and services in Georgia, Tennessee and Alabama, in the areas of refugee and immigrant services, children and family services, disaster relief and disability host home services.
Offices: 230 Peachtree St NW, Suite 1100, Atlanta, Georgia 30303, US · 1120 W Broad Ave, A-1, Albany, Georgia 31708, US · 3720 Atlanta Hwy, Suite 1, Athens, Georgia 30606, US · 4700 Armour Rd, Columbus, Georgia 31904, US · 202 E 3rd Ave, Rome, Georgia 30161, US
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