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Full-time
bachelor degree, professional certificate
Health Insurance, Dental Insurance, 401k retirement savings with company match, Stock purchase plan, Flex Spending Account, Paid Time Off
Posted 1h ago
~40 hrs/week
Responsibilities
The General Manager is responsible for the overall success, sales, and profitability of the optical store. This includes overseeing daily operations, leading and developing a team of associates, and ensuring high-quality patient care in partnership with the Doctor.
Requirements
Candidates need 5+ years of retail experience and ABO & NCLE certifications, with supervising experience and optical industry knowledge preferred. A bachelor's degree or equivalent experience is desired along with strong leadership and communication skills.
Full job description
Company Description
America’s Best is part of National Vision, one of the largest optical retail companies in the United States. Each location is focused on treating every eye with the attention and expertise they deserve. America’s Best believes in great care, for every kind of eye. Because every eye deserves better.
As a General Manager, you’ll lead a talented team, drive results, and create an amazing experience for both patients and associates every single day.
The General Manager is responsible for the overall success, sales, and profitability of the store. This includes managing all aspects of operations — from financial performance and team leadership to merchandising, training, and patient care.
You’ll set the tone for a positive, high-energy environment where exceptional service and teamwork thrive.
What You’ll Do
Oversee all daily store operations, including staffing, inventory management, bookkeeping, planning, and enforcing company policies.
Lead, train, and develop associates through consistent coaching, feedback, and growth opportunities.
Monitor store performance and guide associates to deliver outstanding customer and patient experiences from start to finish.
Partner with the Doctor to ensure every patient receives the highest level of care.
Conduct store audits and uphold quality, merchandising, and service standards.
Maintain open communication with the District Manager and provide accurate reporting.
Ensure the store and facility meet all corporate and safety standards.
Additional Responsibilities
Execute marketing, merchandising, and promotional initiatives according to brand standards.
Manage budgets, supplies, and inventory to meet financial goals.
Recruit, hire, and retain top talent, creating schedules based on business needs and store traffic.
Lead by example — coaching your team toward sales and service excellence.
Provide clear, timely feedback and performance evaluations, while addressing issues proactively.
Ensure compliance with company policies and maintain accurate associate files and records.
Qualifications
5+ years of retail experience. Supervising experience preferred.
Knowledge of the optical industry is preferred.
ABO &NCLE Certified
Bachelor’s degree or equivalent experience preferred.
Proven ability to lead, coach, and build strong associate relationships.
Strong communication, organization, and problem-solving skills
Passion for providing exceptional customer service and driving sales.
Solid understanding of store operations and business performance.
Additional Information
We reward hard work with competitive pay, bonus opportunities, and a benefits package to support you and your family now and in the future.
Our Benefits Include:
Health & Dental Insurance
401k retirement savings with company match and stock purchase plan
Flex Spending Account
Generous Paid Time Off & Company Holidays
Parental leave
Employee eyewear discount
Short- and Long-Term Disability
Life Insurance
College scholarship program
Focus on Professional Growth and Career Fulfillment:
Training programs available
Access to educational courses
Emphasis on internal promotions and career advancement
Join us today and see your future clearly!
We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.
We believe everyone deserves to see their best to live their best.
Industry
Retail
Company size
10,001+ employees
Founded
1990
Headquarters
Lawrenceville, GA
LinkedIn followers
34,026
National Vision is one of the largest optical retail companies in the United States with over 1,200 stores in 38 states and Puerto Rico.
We help people see their best to live their best through our optical products and services. For more than 30 years, we have been improving lives by providing eye care and eyewear for value-seeking and lower-income consumers.
Retail brands include America’s Best, Eyeglass World, and Vista Optical inside select Fred Meyer stores and on select military bases, and an e-commerce website DiscountContacts.com, offering a variety of products and services for customers’ eye care needs.
Offices: 2000 NewPoint Parkway, Suite 100, Lawrenceville, GA 30043, US
How many Customer Service & Support jobs are open in Nashville, TN right now?
There are currently 3,082 open customer service & support positions in Nashville, TN listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Nashville, TN?
Companies currently hiring include Domino's, Marriott International Hotels, Inc., Vanderbilt University Medical Center, Lowe's Companies, Inc., Allied Universal, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Nashville, TN?
Yes — 289 of the 3082 open customer service & support positions offer remote or hybrid work (137 remote, 152 hybrid).
How do I apply for Customer Service & Support jobs in Nashville, TN?
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