New Orleans, Louisiana, United States · Remote Solely
Job Description: DXC Technology is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organizations — helping them harness AI to dr…
Skills: Call Center Supervision, FINRA Compliance, Customer Service, Team Leadership, Performance Monitoring
Nashville, Tennessee, United States · On-site
Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform include…
Skills: Mixology, Customer service, Descriptive selling, Point of sale systems, Inventory management
Antioch, Tennessee, United States · On-site
Property Location: Drury Plaza Hotel - 3001 Century Farms Cir , Antioch, Tennessee 37013 You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you ar…
Skills: Housekeeping, Cleaning, Customer service, Time management, Attention to detail
Lowe's Companies, Inc.Nashville, Tennessee, United States · On-site
Your Impact at Lowe's As a Lowe's Merchandising Services Associate, you are a key connection point between Merchandising and Store Operations, allowing us to deliver a great shopping experience in every Lowe's store. If …
Skills: Merchandising, Planogram reading, Customer service, Inventory management, Signage maintenance
Nashville, Tennessee, United States · On-site
$18/hr–$20/hr
Job ID: 295283 Store Name/Number: TN-Nashville West (2296) Address:6722 Charlotte Pike, Nashville, TN 37209, United States (US) Hourly/Salaried: Hourly (Non-Exempt) Full Time/Part Time:Part Time Position Type: Regular Yo…
Skills: Inventory management, Visual merchandising, Order fulfillment, Client service, Communication
Nashville, Tennessee, United States · On-site
$18/hr–$20/hr
Job ID: 295540 Store Name/Number: TN-Nashville West (2296) Address: 6722 Charlotte Pike, Nashville, TN 37209, United States (US) Hourly/Salaried: Hourly (Non-Exempt) Full Time/Part Time: Flex Position Type: Non-guarantee…
Skills: Client service, Inventory management, Stock replenishment, Order fulfillment, Visual merchandising
Nashville, Tennessee, United States · On-site
Brand Representative – Premium Optical Independent Contractor | Flexible Hours | Competitive Pay + Travel Incentives About Prada & Luxottica Prada and Luxottica are two of the most recognized names in global luxury. Toge…
Skills: Retail, Customer service, Brand representation, Communication, Observation
Nashville, Tennessee, United States · On-site
Who You’ll Work With: Bernstein Private Wealth Management is a premier investment management firm advising high net worth and ultra-high net worth clients. As an industry leader, we put people first and pride ourselves o…
Skills: Portfolio analysis, Asset allocation, Capital markets, Wealth planning, Legacy planning
Taymax GroupNashville, Tennessee, United States · On-site
$13/hr–$14/hr
Madison, TN 1140 Gallatin Pike S, Madison, TN 37115-4611, United States of America Pay : $13.50 - $14.00 It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion…
Skills: Fitness training, Customer service, Equipment instruction, Member motivation, Communication
Nashville, Tennessee, United States · On-site
Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below! We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control an…
Skills: Pest control, Inspection, Customer service, Sales, Equipment maintenance
Goodlettsville, Tennessee, United States · On-site
Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below! We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control an…
Skills: Leadership, Team management, Customer service, Regulatory compliance, Safety standards
Antioch, Tennessee, United States · On-site
Property Location: Drury Plaza Hotel - 3001 Century Farms Cir , Antioch, Tennessee 37013 You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you ar…
Skills: Food preparation, Inventory management, Customer service, Hospitality, Food safety
Nashville, Tennessee, United States · On-site
Position Summary: A Wealth Planner will provide comprehensive wealth management strategies consistent with our clients’ goals and values. This colleague will support a Wealth Advisor in managing client relationships. Alo…
Skills: Wealth management, Financial planning, Estate planning, Tax planning, Client relationship management
Nashville, Tennessee, United States · On-site
About the Client Group The Client Group is one of AB's largest strategic business units, with functions that span sales and client service, business development, marketing, and product development. The Client Group manag…
Skills: Market analysis, Competitor analysis, Product development, Sales support, Client service
Nashville, Tennessee, United States · On-site
$18/hr–$20/hr
Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or cr…
Skills: Facility maintenance, Customer service, Cleaning, Equipment operation, Painting
Lowe's Companies, Inc.Nashville, Tennessee, United States · On-site
Your Impact at Lowe's As a Lowe's Merchandising Services Associate, you are a key connection point between Merchandising and Store Operations, allowing us to deliver a great shopping experience in every Lowe's store. If …
Skills: Merchandising, Planogram reading, Display setup, Inventory management, Customer service
Nashville, Tennessee, United States · On-site
Discover Vanderbilt Health: With eight hospitals and over 180 clinics, we are the region’s largest comprehensive academic health system. Vanderbilt Health has a long tradition of providing world-class care to the people …
Skills: Customer service, Inventory management, Equipment inspection, Supply chain support, Material handling
Cambridge, Massachusetts, United States · Hybrid
$89k–$151k/yr
Job TitleConfigured Solutions Project Specialist Job Description Your role: Delivering outstanding internal customer service by providing technical expertise in a consultative manner.Partnering Account Managers to provid…
Skills: Technical expertise, Consultative sales, Quoting support, Project management, Salesforce
Nashville, Tennessee, United States · On-site
Job Description Product Engineer Principal Technician The Principal Technician will work as part of the Tech Services & Support team to support operational processes, focusing on the disassembly, reassembly, troubleshoot…
Skills: Mobile device troubleshooting, PC troubleshooting, Root cause analysis, Disassembly, Reassembly
Nashville, Tennessee, United States · On-site
Location This position is located at 412 11th Ave S, Nashville, Tennessee, 37203 United States Role Summary The Assistant Department Manager supports service, selling, and business operations to achieve an engaging and i…
Skills: Retail leadership, Customer experience, Team management, Communication, Visual merchandising
New Orleans, Louisiana, United States • Remote Solely
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The supervisor will lead a team of customer service representatives to ensure service excellence and adherence to FINRA regulatory standards. They are responsible for monitoring performance metrics, managing customer escalations, and fostering a high-performance team environment.
Candidates must hold a bachelor's degree in a relevant field and possess 3-5 years of experience in customer service within the financial or insurance sectors. Active FINRA licenses, including SIE, Series 6/7, and Series 63/65/66, are required for this role.
DXC Technology is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organizations — helping them harness AI to drive outcomes at a time of exponential change with speed. With deep expertise in Managed Infrastructure Services, Application Modernization, and Industry-Specific Software Solutions, DXC modernizes, secures, and operates some of the world's most complex technology estates.
DXC's Insurance Software and BPS (ISB) helps insurers around the world modernize and run their core operations at scale by combining deep industry expertise, proven software platforms, and innovative AI-driven solutions. A global market leader in core insurance platforms, ISB delivers solutions across policy administration, claims, billing, analytics, and digital engagement supporting Life & Annuity, Property & Casualty, and Specialty insurance markets. You’ll directly shape how the world's leading insurers operate by helping to transform the policy, underwriting, and claims systems that millions of people rely on every day.
We are seeking an experienced Call Center Supervisor to lead a team of Customer Service Representatives supporting insurance and financial services operations. This role is responsible for driving service excellence, ensuring compliance with regulatory standards—including FINRA requirements—and fostering a high-performance team environment.
Supervise, coach, and develop a team of Customer Service Representatives to deliver exceptional customer support.
Ensure adherence to regulatory and compliance standards, including FINRA guidelines and internal audit requirements.
Monitor team performance through KPIs, quality assurance metrics, and call evaluations.
Develop and implement customer service strategies, policies, and procedures to improve operational efficiency and service quality.
Provide ongoing training and mentorship, including guidance on compliance, systems, and product knowledge.
Manage and resolve complex customer escalations in a timely and professional manner.
Collaborate cross-functionally to ensure a seamless and consistent customer experience.
Maintain accurate documentation of customer interactions in CRM systems and ensure data integrity.
Stay current on industry trends, regulatory updates, and product changes.
Bachelor’s degree in Business Administration, Finance, or a related field (or equivalent experience).
Minimum of 3–5 years of experience in customer service, preferably within insurance, banking, or financial services.
Proven leadership experience with a strong track record of coaching and developing teams.
Strong understanding of financial services regulations and compliance standards.
Excellent communication, interpersonal, and problem-solving skills.
Ability to manage multiple priorities in a fast-paced, high-volume environment.
Proficiency in Microsoft Office and CRM systems.
Active FINRA licenses, such as:
Ability to maintain and renew licenses in good standing throughout employment.
Strong knowledge of FINRA compliance, securities regulations, and client interaction standards.
Experience working in a regulated financial environment, ensuring adherence to audit and compliance controls.
Fully remote role within the United States.
May require flexibility to support different time zones or business needs.
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.
DXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below .
We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters. To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below.
If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us via email.
Please note: DXC will respond only to requests for accommodations due to a disability.
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available https://careers.dxc.com/global/en%23fraud_warning&data=05%7c01%7cjhanda%40dxc.com%7cdfc9200ee54a4a2cbd1e08dbecc892f9%7c93f33571550f43cfb09fcd331338d086%7c0%7c0%7c638364118427715875%7cUnknown%7cTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7c3000%7c%7c%7c&sdata=s0zVysf9f4QibEs/xNc7yE0vzT4Ae61CRppkSzWUOGw%3D&reserved=0" target="_blank" rel="noopener noreferrer nofollow">here.
Impossible. Delivered.
DXC Technology helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world's largest companies and public sector organizations trust DXC to deploy services to drive new levels of performance, competitiveness, and customer experience across their IT estates. Instagram: https://www.instagram.com/dxctechnology Youtube: https://www.youtube.com/DXCTechnology TikTok: https://www.tiktok.com/@dxc_technology
Offices: 20408 Bashan Dr, 231, Ashburn, Virginia 20147, US
There are currently 4,440 open customer service & support positions in Nashville, TN listed on Clera. New openings are added daily as companies post roles.
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