Naperville, Illinois, United States · On-site
MEMBER SERVICES REPRESENTATIVE (Day Shift) Part-Time Non-Exempt Reports to: Member Services Supervisor / General Manager We’re seeking a Member Services Representative who will be responsible for providing exceptional cu…
Skills: Customer Service, Communication, Multitasking, Sales, Organization
Naperville, Illinois, United States · On-site
$15/hr–$22/hr
At Duly Health and Care, you are supported to do your best work and make a meaningful impact every day. You will be part of a collaborative, physician-led team that works as one and puts patients at the center of everyth…
Skills: Customer Service, EPIC EMR, Insurance Verification, Appointment Scheduling, Medical Office Procedures
Naperville, Illinois, United States · On-site
$24/hr–$36/hr
M/I Homes has been building new homes of outstanding quality and superior design for 50 years. Founded in 1976 by Irving and Melvin Schottenstein and guided by Irving’s drive to always “treat the customer right,” we have…
Skills: Loan Processing, Underwriting Fundamentals, Customer Service, Verbal Communication, Written Communication
Naperville, Illinois, United States · On-site
$45k–$50k/yr
Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solut…
Skills: Order Entry, Routing, Dispatching, Traffic Coordination, TMS
Naperville, Illinois, United States · Remote OK
$19/hr–$20/hr
Job DetailsJob Location: Joliet, IL - Joliet, IL 60565Salary Range: $19.00 - $20.50 HourlyIt's truly an exciting time to be a part of Vimo! We are hiring Remote Customer Service Representatives to join our elite teams. D…
Skills: Spanish Bilingual, Customer Service, Technical Support, Data Entry, Problem Solving
Naperville, Illinois, United States · On-site
$45k–$50k/yr
Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solut…
Skills: Order Entry, Routing, Dispatching, Traffic Coordination, TMS
Naperville, Illinois, United States · On-site
$40k–$45k/yr
Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solut…
Skills: Verbal Communication, Written Communication, Customer Service, Shipment Tracking, Problem Solving
Naperville, Illinois, United States · On-site
$19/hr–$28/hr
Hourly Pay Range: $19.89 - $28.84 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors. Position Highlights: Sign on bonus: $1000 Position: Medical Assistant…
Skills: Patient Preparation, Specimen Collection, Laboratory Testing, Phlebotomy, Medication Administration
Naperville, Illinois, United States · On-site
$20/hr–$30/hr
Hourly Pay Range: $20.69 - $30.00 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors. Position Highlights: Sign On Bonus: This position is eligible for a $…
Skills: Phlebotomy, Patient Preparation, Laboratory Testing, Clinical Tasks, Administrative Tasks
Naperville, Illinois, United States · On-site
$15/hr–$22/hr
Patient Service Rep- Naperville - PedsPosition Highlights:Full Time: 40 Hours/WeekHours: Monday/Tuesday/Wednesday/Friday 8:30am-5:00pm, Thursday 11:00am-7:00pm,Saturday rotation 7:30am-12:00pm.Location: NapervilleAt Duly…
Skills: Customer Service, EPIC EMR, Insurance Verification, Appointment Scheduling, Medical Office Procedures
Naperville, Illinois, United States · On-site
$15/hr–$17/hr
Service Support Assistant Position Summary The Service Support Assistant plays a key role in delivering an exceptional client experience by providing attentive client service and maintaining the cleanliness, comfort, and…
Skills: Customer Service, Hospitality, Organization, Communication, Teamwork
Naperville, Illinois, United States · On-site
Why Work for KeHE? Full-time Pay Range: $65,100.00/Yr. - $95,000.00/Yr. Shift Days: , Shift Time: Benefits on Day 1 Health/Rx Dental Vision Flexible and health spending accounts (FSA/HSA) Supplemental life insurance 401(…
Skills: Excel, VLOOKUP, Pivot Tables, Analytical Skills, Time Management
Naperville, Illinois, United States · On-site
$26/hr–$32/hr
Job DetailsJob Location: JBS - Naperville, IL 60563Salary Range: $26.30 - $32.00 HourlyJob Shift: Day Job Overview Division Reports To Koch Logistics & Warehousing Operations Manager Employee Classification Weekly Hours …
Skills: Negotiation, Carrier Relations, Freight Brokerage, DOT Regulations, Microsoft Office
Naperville, Illinois, United States · On-site
$18/hr–$22/hr
Position Overview Our firm is seeking a detail-oriented, highly organized legal professional to join our team. This role supports our default services, creditors' rights, and real estate litigation practice groups. The i…
Skills: Document Drafting, Legal Filing, Data Privacy Compliance, Case Management, Docketing
Naperville, Illinois, United States · On-site
$19/hr–$25/hr
Company Description At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As…
Skills: Patient Flow Management, Vital Signs Collection, Medical Procedure Assistance, Specimen Collection, Sterilization Protocols
Naperville, Illinois, United States · On-site
$17/hr–$18/hr
Front Desk Agent "Join the Atira Hotels Family and Build a Legacy of Hospitality!" Job Details Work Location: Fairfield Inn & Suites Naperville Chicago. 1820 Abriter Ct, Naperville, IL 60563.Job Type: Full-timePay: $17- …
Skills: Customer Service, Reservation Management, Data Entry, Communication, Public Relations
Naperville, Illinois, United States · On-site
$19/hr–$25/hr
Company Description At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As…
Skills: Patient Flow Management, Vital Signs Collection, Medical Procedure Assistance, Specimen Collection, Sterilization Protocols
Naperville, Illinois, United States · Hybrid
Responsibilities Peraton is seeking to fill a critical role for a full-time background investigator near Naperville, IL. Applicants must reside within 30 miles of the city center of Houston. What you’ll do: The Investiga…
Skills: Background Investigation, Interviewing, Report Writing, Record Searching, Case Management
Naperville, Illinois, United States · On-site
$19/hr–$21/hr
Are you an organized, detail-oriented professional ready to grow your career in real estate law? Diaz Anselmo & Associates is hiring an Administrative Assistant for our Title/First Legal team. In this vital role, you’ll …
Skills: Mortgage Documentation, Title Processes, Document Recording, Legal Auditing, Title Gap Searches
Naperville, Illinois, United States · On-site
About the Role The seasonal Operations Technical Specialist supports the operational readiness of H&R Block’s seasonal tax office network. This role ensures offices are fully equipped, functional, and aligned with brand …
Skills: Hardware Troubleshooting, PC Installation, Facility Maintenance, Inventory Management, Planogram Implementation
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Provide exceptional customer service by greeting members, managing front desk operations, and handling member requests. Drive revenue through membership sales and the promotion of additional club services and retail products.
Requires a high school diploma or GED and CPR/AED certification. Candidates should have strong communication skills and the physical ability to lift up to 50 lbs.
MEMBER SERVICES REPRESENTATIVE (Day Shift)
Part-Time Non-Exempt
Reports to: Member Services Supervisor / General Manager
We’re seeking a Member Services Representative who will be responsible for providing exceptional customer service to our club members and staff.
This role is offered by JEM Wellness Brands, a proud franchise operator of Crunch Fitness—the “No Judgment Gym” known for fun, effective workouts. Crunch serves over 3 million members across 500+ locations and ranks #1 in fitness and #32 overall on Entrepreneur’s Franchise 500 (2025), featuring its new Crunch 3.0 design.
JEM Wellness Brands is growing rapidly and committed to your future. Since 2022, we’ve acquired six Northern California Crunch locations, partnered with Atticus Franchise Group, and set a goal to open 75 new gyms by 2032. This year, we celebrated a Brookfield, WI opening with NBA star Trae Young and JEM leadership. Our mission is to empower people to feel good in their bodies, confident in their choices, and connected to a lifestyle of wellness. We operate with core values of Resilience, Service, Transformation, and Excellence—building a movement of self-improvement through purpose-driven work and a people-first culture.
Position Overview
The Member Services Representative creates a welcoming environment for members and team members who are passionate about fitness. This role requires an optimistic communicator who enjoys engaging with others, thrives in a structured environment, and excels at multitasking while maintaining organization and attention to detail.
Member Services Representative Responsibilities
Member Engagement & Service
Front Desk Operations
Sales & Revenue Generation
Facility Knowledge & Cleanliness
Team Collaboration & Training
Required Skills & Experience
Communication & Language
Technical & Computer Skills
Customer Service
Certifications
Preferred Experience
Physical Requirements
Education Requirements
Schedule Requirement
This position is designated as a day-shift role. Employees must be available and flexible to work any day of the week, Monday through Sunday, as scheduled by the Company. Work schedules may vary based on business needs.
$16.60/hour
Benefits
Disclaimer
It is the responsibility of the candidate to obtain and maintain all required certifications at their own expense, including but not limited to Personal Training Certification, Group Fitness Certification, and CPR/AED Certification, as a condition of employment.
About JEM Wellness Brands
Founded in 2022, JEM Wellness Brands is a first-in-class health and wellness franchisee platform and an official franchise partner of Crunch Fitness. Our mission is simple: to empower people to feel good in their bodies, confident in their choices, and connected to a lifestyle of wellness. Through our portfolio of industry-leading brands, we do good by doing well.
We envision a world where wellness is accessible, inclusive, and deeply personal—where fitness, beauty, and recovery are not just services, but a way of life. Guided by our core values of Resilience, Service, Transformation, and Excellence, we strive to create meaningful experiences for our community, team members, and customers.
At JEM, culture is our heartbeat. We’re a team of passionate leaders and purpose-driven professionals who celebrate wins, support growth, and put people first—always.
Additional Requirements & Equal Opportunity Statement
All employees at JEM Wellness Brands must be 18 years of age or older.
Crunch Fitness Powered by JEM Wellness Brands provides equal employment opportunities to all employees and applicants and strictly prohibits discrimination or harassment of any kind. Employment decisions are made without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Please note: Crunch Fitness Powered by JEM Wellness Brands does not offer visa sponsorship or support visa transfers for this position. Applicants must be authorized to work in the United States without the need for current or future visa sponsorship.
Crunch Fitness Powered by JEM Wellness Brands
To Empower a Movement of Self-Improvement
JEM Wellness Brands (JEM) was founded in 2022 with a simple mission: to elevate the health and wellness experience for our communities, team members, customers, and partners. We believe great brands start with great people. As a franchisee platform powering European Wax Center, Massage Envy, and Crunch Fitness, we invest in industry-leading brands, partner with exceptional operating leaders, and focus on long-term growth built on trust, performance, and community.
Offices: Atlanta, GA, US
View all jobs at JEM Wellness BrandsThere are currently 160 open administrative positions in Naperville, IL listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Duly Health and Care, Nevada System of Higher Education, RXO, Inc., Northwestern Medicine, Naperville Public Library, among others. Browse the listings above to see every active employer.
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