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Jobs at Tricoci (Now Hiring) — 50 open

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Client Experience Specialist - Chicago

Chicago, Illinois, United States · On-site

$15/hr–$19/hr

Entry level

At Tricoci Salon & Spa, we believe in the power of beauty, self-care, and a sense of belonging. We're a leading name in the beauty industry, offering an experiential space where our clients and team members can discover …

Skills: Customer Service, Interpersonal Communication, Attention To Detail, Point-Of-Sale Software, Reservation Management

Tricoci logoTricoci

Client Experience Specialist - Orland Park

Orland Park, Illinois, United States · On-site

Entry level

At Tricoci Salon & Spa, we believe in the power of beauty, self-care, and a sense of belonging. We're a leading name in the beauty industry, offering an experiential space where our clients and team members can discover …

Skills: Customer Service, Interpersonal Skills, Attention To Detail, Scheduling, Point-of-Sale Software

Tricoci logoTricoci

Salon Assistant - Orland Park

Orland Park, Illinois, United States · On-site

$15/hr–$17/hr

Entry level

At Tricoci Salon & Spa, we believe in the power of beauty, self-care, and a sense of belonging. We're a leading name in the beauty industry, offering an experiential space where our clients and team members can discover …

Skills: Shampooing, Hair Treatment Application, Customer Service, Retail Experience, Hospitality

Tricoci logoTricoci

Tricoci Talent Interview Day – Bloomingdale

Arlington Heights, Illinois, United States · On-site

Entry level

Tricoci is growing and looking for top beauty talent ✨ Submit your application for consideration for our upcoming Hiring Event at our Bloomingdale Salon. 📅 Monday, August 10th, 2026 | 9:00 AM–5:00 PM This hiring event i…

Skills: Cosmetology, Nail Technology, Hair Coloring, Massage Therapy, Guest Experience

Tricoci logoTricoci

Licensed Massage Therapist - $2,000 to $4,000 Sign-on Bonus

Geneva, Illinois, United States · On-site

$15/hr–$16/hr

Entry level

Join Tricoci Salon | Spa $2,000-$4,000 Sign-On Bonus* Our team is growing, and we’re hiring Licensed Massage Therapists at all stages of their career who are ready to build their practice, expand their skills, and grow w…

Skills: Massage Therapy, Guest Assessment, Therapeutic Experience, Communication Skills, Personal Branding

Tricoci logoTricoci

Licensed Nail Technician - Multiple Locations

Crystal Lake, Illinois, United States · On-site

$15/hr–$16/hr

Entry level

Join Tricoci Salon | Spa $2,000 Sign-On Bonus* Our team is growing, and we’re hiring Nail Technicians at all stages of their career who are ready to elevate their craft, grow their clientele, and thrive in a luxury salon…

Skills: Nail Artistry, Guest Experience, Communication Skills, Technical Nail Skills, Service Execution

Tricoci logoTricoci

Licensed Nail Technician - Multiple Locations

Geneva, Illinois, United States · On-site

$15/hr–$16/hr

Entry level

Join Tricoci Salon | Spa $2,000 Sign-On Bonus* Our team is growing, and we’re hiring Nail Technicians at all stages of their career who are ready to elevate their craft, grow their clientele, and thrive in a luxury salon…

Skills: Nail Artistry, Guest Experience, Communication Skills, Technical Nail Skills, Service Execution

Tricoci logoTricoci

Licensed Nail Technician - Multiple Locations

Orland Park, Illinois, United States · On-site

$15/hr–$16/hr

Entry level

Join Tricoci Salon | Spa $2,000 Sign-On Bonus* Our team is growing, and we’re hiring Nail Technicians at all stages of their career who are ready to elevate their craft, grow their clientele, and thrive in a luxury salon…

Skills: Nail Artistry, Guest Experience, Communication Skills, Technical Nail Skills, Service Execution

Tricoci logoTricoci

Licensed Nail Technician - Multiple Locations

Arlington Heights, Illinois, United States · On-site

$15/hr–$16/hr

Entry level

Join Tricoci Salon | Spa $2,000 Sign-On Bonus* Our team is growing, and we’re hiring Nail Technicians at all stages of their career who are ready to elevate their craft, grow their clientele, and thrive in a luxury salon…

Skills: Nail Artistry, Guest Experience, Communication Skills, Service Execution, Technical Nail Skills

Tricoci logoTricoci

Licensed Massage Therapist - $2,000 to $4,000 Sign-on Bonus

Orland Park, Illinois, United States · On-site

$15/hr–$16/hr

Entry level

Join Tricoci Salon | Spa $2,000-$4,000 Sign-On Bonus* Our team is growing, and we’re hiring Licensed Massage Therapists at all stages of their career who are ready to build their practice, expand their skills, and grow w…

Skills: Massage Therapy, Guest Assessment, Therapeutic Experience, Communication Skills, Personal Branding

Tricoci logoTricoci

Licensed Massage Therapist - $2,000 to $4,000 Sign-on Bonus

Crystal Lake, Illinois, United States · On-site

$15/hr–$16/hr

Entry level

Join Tricoci Salon | Spa $2,000-$4,000 Sign-On Bonus* Our team is growing, and we’re hiring Licensed Massage Therapists at all stages of their career who are ready to build their practice, expand their skills, and grow w…

Skills: Massage Therapy, Guest Assessment, Therapeutic Experience, Communication Skills, Personal Branding

Tricoci logoTricoci

Licensed Massage Therapist - $2,000 to $4,000 Sign-on Bonus

Chicago, Illinois, United States · On-site

$15/hr–$16/hr

Entry level

Join Tricoci Salon | Spa $2,000-$4,000 Sign-On Bonus* Our team is growing, and we’re hiring Licensed Massage Therapists at all stages of their career who are ready to build their practice, expand their skills, and grow w…

Skills: Massage Therapy, Guest Assessment, Therapeutic Experience, Communication Skills, Guest Service

Tricoci logoTricoci

Stylist - Skokie - $2,000 Sign on Bonus

Skokie, Illinois, United States · On-site

$15/hr–$16/hr

Entry level

Join Tricoci Salon | Spa $2,000 Sign-On Bonus* Our team is growing, and we’re hiring stylists at all stages of their career who are ready to build, learn, and thrive in a luxury salon environment. Why Tricoci At Tricoci,…

Skills: Hair Styling, Guest Experience, Client Relationship Building, Communication Skills, Teamwork

Tricoci logoTricoci

Stylist - Naperville - $2,000 Sign on Bonus

Naperville, Illinois, United States · On-site

$15/hr–$16/hr

Entry level

Join Tricoci Salon | Spa $2,000 Sign-On Bonus* Our team is growing, and we’re hiring stylists at all stages of their career who are ready to build, learn, and thrive in a luxury salon environment. Why Tricoci At Tricoci,…

Skills: Hair Styling, Guest Experience, Client Relationship Building, Communication Skills, Teamwork

Tricoci logoTricoci

Stylist - Deerfield - $2,000 Sign on Bonus

Deerfield, Illinois, United States · On-site

$15/hr–$16/hr

Entry level

Join Tricoci Salon | Spa $2,000 Sign-On Bonus* Our team is growing, and we’re hiring stylists at all stages of their career who are ready to build, learn, and thrive in a luxury salon environment. Why Tricoci At Tricoci,…

Skills: Hair Styling, Guest Experience, Client Relationship Building, Communication Skills, Teamwork

Tricoci logoTricoci

Stylist - Arlington Heights - $2,000 Sign on Bonus

Arlington Heights, Illinois, United States · On-site

$15/hr–$16/hr

Entry level

Join Tricoci Salon | Spa $2,000 Sign-On Bonus* Our team is growing, and we’re hiring stylists at all stages of their career who are ready to build, learn, and thrive in a luxury salon environment. Why Tricoci At Tricoci,…

Skills: Hair Styling, Guest Experience, Client Relationship Building, Communication Skills, Teamwork

Tricoci logoTricoci

Stylist - All 13 Locations

Arlington Heights, Illinois, United States · On-site

$15/hr–$16/hr

Entry level

Join Tricoci Salon | Spa $2,000 Sign-On Bonus* Our team is growing, and we’re hiring stylists at all stages of their career who are ready to build, learn, and thrive in a luxury salon environment. Why Tricoci At Tricoci,…

Skills: Hair Styling, Guest Experience, Client Relationship Building, Communication Skills, Teamwork

Tricoci logoTricoci

Client Experience Leader - Vernon Hills

Vernon Hills, Illinois, United States · On-site

$19/hr–$20/hr

Mid level

At Tricoci Salon & Spa, we believe in the power of beauty, self-care, and a sense of belonging. We're a leading name in the beauty industry, offering an experiential space where our clients and team members can discover …

Skills: Customer Service, Shift Leadership, Team Scheduling, Conflict Resolution, Point-of-Sale Software

Tricoci logoTricoci

Client Experience Specialist - Crystal Lake

Crystal Lake, Illinois, United States · On-site

$15/hr–$19/hr

Entry level

At Tricoci Salon & Spa, we believe in the power of beauty, self-care, and a sense of belonging. We're a leading name in the beauty industry, offering an experiential space where our clients and team members can discover …

Skills: Customer Service, Interpersonal Skills, Attention To Detail, Scheduling, Point-Of-Sale Software

Tricoci logoTricoci

Nutrire Brand Ambassador

Dallas, Texas, United States · On-site

Mid level

Brand Ambassador Dallas Forth Worth Territory nutrire.com About the Role Nutrire is seeking a Brand Ambassador to drive brand growth, retail performance, and salon partner engagement across the Dallas/Forth Worth market—…

Skills: Relationship Building, Product Education, Event Execution, Retail Sell-through, Client Engagement

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Showing 1–20 of 50

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Client Experience Specialist - Chicago

Tricoci

Chicago, Illinois, United States • On-site

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Entry level

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  • $15/hr–$19/hr
  • Full-time
  • Employee Discounts, Growth Opportunities, Medical Insurance, Prescription Drug Insurance, Dental Insurance, Vision Insurance
  • Posted 5d ago
  • ~40 hrs/week

Responsibilities

Act as the first point of contact for clients by providing personalized care, managing appointments, and maintaining brand standards in reception areas. Drive business growth by achieving KPI targets related to rebooking rates and retail conversions while resolving client inquiries.

Requirements

Requires 1-2 years of experience in customer-facing roles, preferably within hospitality, retail, or a spa environment. Candidates must be proficient with computer systems and available to work flexible schedules, including evenings and weekends.

Full job description

At Tricoci Salon & Spa, we believe in the power of beauty, self-care, and a sense of belonging. We're a leading name in the beauty industry, offering an experiential space where our clients and team members can discover their best selves.

As a Client Experience Specialist, you will be the first point of contact for our clients and play a crucial role in creating a warm, welcoming, and seamless experience from the moment they walk through our doors. Your exceptional interpersonal skills, attention to detail, and passion for delivering top-notch service ensure our clients feel cared for throughout their entire visit.

Here are some highlights of what you will be doing in this role:

  • Offer Personalized Care: Greet clients with warmth and professionalism, offer refreshments, guide them to specific service areas, and curate an overall experience aligned with their preferences and needs.
  • Encourage Future Visits: Schedule clients for their next appointment at checkout, ensuring they continue to enjoy the benefits of our services.
  • Achieve Key Performance Indicator (KPI) Targets: Success will be gauged through the achievement of objectives including rebooking rates, retail conversion, gift cards, etc.
  • Champion the Brand: Embrace and embody the values and culture of Tricoci Salon & Spa, becoming a living ambassador of our brand.
  • Seek Valuable Feedback: Gather insights from departing clients on their experience, showing our commitment to continuous improvement.
  • Uphold Brand Standards: Ensure waiting areas, reception areas, and other spaces are maintained according to company brand standards.
  • Facilitate Seamless Communication: Maintain an open line of communication with fellow team members and management, accurately logging messages into our system and ensuring timely communication between team members.
  • Share Your Expertise: Educate clients on our services, retail products, and promotions, assisting clients in their selections and elevating their experience.
  • Resolve Inquiries and Concerns: Skillfully address questions, fulfill requests, and resolve concerns, demonstrating your expertise and dedication to the client experience.
  • Execute Transactional Procedures:  Handle cash and credit transactions accurately and efficiently, ensuring strict adherence to established credit card/cash management protocols.

Here are some of the skills that we are looking for in this individual:

  • Minimum 1-2 years’ experience in a customer-facing role, preferably in a spa/salon, hospitality, or retail environment. Reservation experience a plus!
  • Provide mobile customer experience (via headset and tablet) with strong communication and organizational skills.
  • Ability to anticipate the needs of our clients, consistently going above and beyond to exceed their expectations.
  • Thrive in a fast-paced environment, maintaining composure and attention to detail even during peak hours.
  • Strong communication and interpersonal skills with an emphasis on active listening.
  • Strong communication, excellent communication skills and organizational skills.
  • Proficient in using computer systems and point-of-sale software.
  • Passion for the beauty and wellness industry, with a genuine desire to create exceptional experiences for clients.
  • Professional appearance and demeanor, representing the Tricoci brand with pride.
  • Ability to work a variety of schedules including evenings and/or weekends.

Why You’ll Love Working With US

  • Competitive pay
  • Employee discounts (up to 90% off the Tricoci menu service pricing, 25-50% off retail and more!).
  • Growth opportunities within a diverse, inclusive and fun working environment
  • Comprehensive health insurance including medical/rx (including virtual visits) dental, vision, life and disability
  • Critical Illness, Group Accident and Hospital Indemnity insurance available
  • Company matching 401(k) Plan
  • Wellness benefits including EAP with 5 free sessions (per situation)
  • Paid Leave/Vacation

*Health insurance and 401(k) available after meeting eligibility requirements.

Tricoci inspires confidence within every client by catering to the unique needs of every individual, providing an experience that is anything but ordinary. Visit www.tricoci.com for more information and follow us on Instagram @Tricoci_Official.

Tricoci is an equal opportunity employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Tricoci makes reasonable accommodations during all aspects of the employment process, including during the interview process. It is our commitment to create an inclusive environment for all employees.

Related keywords

Beauty IndustryWellnessKPIsRetail ConversionRebooking RatesClient ExperienceHospitalityPOS SoftwareCustomer Relationship ManagementBrand AmbassadorshipSalon ManagementScheduling

About Tricoci

LinkedInVisit site
Industry
Consumer Services
Company size
1,001-5,000 employees
Founded
1977
Headquarters
Schaumburg, Illinois
LinkedIn followers
5,018

Since 1977, Tricoci has been a leader in the personal care space. Tricoci has transformed from a salon and spa, to an innovative, best in class products and services company for style, wellness, and beauty. Tricoci leverages its trusted and experienced professionals to develop hair and skin products that use clean science, and Italian botanicals to deliver in-salon and in-spa performance at home. Tricoci’s differentiated services include: haircut and styling, contemporary color, results oriented skin care, and wellness spa services provided throughout 13 Chicagoland locations. Tricoci has cultivated a dedicated and loyal customer base fueled by the heritage of the brand, an inclusive environment, and the passion of our team. Whether you’re at one of our locations, at home, or visiting us at Tricoci.com, our goal is to help our guests look and feel their best.

Offices: 1450 American Ln, Suite 1800, Schaumburg, Illinois 60173, US

SpaSalonStylist Created HaircareHaircut and StylingContemporary ColorResults Oriented SkincareWellness Spa ServicesExperienced ProfessionalsProducts and ServicesTricoci Collection Products
View all jobs at Tricoci

About Tricoci

LinkedInVisit site
Industry
Consumer Services
Company size
1,001-5,000 employees
Founded
1977
Headquarters
Schaumburg, Illinois
LinkedIn followers
5,018

Since 1977, Tricoci has been a leader in the personal care space. Tricoci has transformed from a salon and spa, to an innovative, best in class products and services company for style, wellness, and beauty. Tricoci leverages its trusted and experienced professionals to develop hair and skin products that use clean science, and Italian botanicals to deliver in-salon and in-spa performance at home. Tricoci’s differentiated services include: haircut and styling, contemporary color, results oriented skin care, and wellness spa services provided throughout 13 Chicagoland locations. Tricoci has cultivated a dedicated and loyal customer base fueled by the heritage of the brand, an inclusive environment, and the passion of our team. Whether you’re at one of our locations, at home, or visiting us at Tricoci.com, our goal is to help our guests look and feel their best.

Offices: 1450 American Ln, Suite 1800, Schaumburg, Illinois 60173, US

SpaSalonStylist Created HaircareHaircut and StylingContemporary ColorResults Oriented SkincareWellness Spa ServicesExperienced ProfessionalsProducts and ServicesTricoci Collection Products
View all jobs at Tricoci

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