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Job DetailsJob Location: Miami, FL 33142Position Type: Full TimeEducation Level: 4 Year DegreeTravel Percentage: NegligibleJob Shift: DayJob Category: Human ResourcesThe HRIS Analyst serves as the primary administrator and subject-matter expert for Goodwill South Florida’s HRIS, with a strong focus on Paycom and workforce data integrity. This role partners closely with HR leadership, and Payroll to ensure system accuracy, compliance, reporting excellence, and continuous process improvement. The ideal candidate is detail-oriented, analytically minded, and thrives in a mission-driven, multi-entity organization.

Essential Duties and Responsibilities

HRIS Administration & System Optimization

Serve as the primary administrator for Paycom; completes system configuration, security roles, workflows, and employee access as needed.
Maintain HRIS data integrity through regular audits, validation, and corrective actions.
Troubleshoot HRIS issues and provide timely support to HR staff, managers, and employees.
Escalate complex system concerns as needed.
Support HRIS implementations, upgrades, testing, and post-implementation stabilization.
Continually evaluate HRIS functionality and recommend enhancements to improve efficiency, accuracy, and reporting.
Manage database requests for employee lifecycle changes including but not limited to promotion, transfers, and pay changes.
Process approved employee data adjustments as requested.

Data, Reporting & Analytics

Develop, automate, and maintain standard and ad-hoc HR reports and dashboards as needed.
Analyze workforce data (e.g., turnover, headcount, compliance metrics) and deliver actionable insights.
Prepare and submit all required federal, state, and internal reports
Ensure compliance with HR policies, procedures, and data governance standards.

Cross-Functional Collaboration & Training

Partner with HR leadership and Payroll to align system functionality with business needs.
Provide training and guidance to HR staff and managers on HRIS processes and best practices.
Communicate system updates, enhancements, and process changes to stakeholders.

Additional Responsibilities

Assist employees with Paycom access, password resets, and general system navigation.
Perform other duties as assigned.

QualificationsEducation & Experience

Bachelor’s degree required
Minimum 5 years of progressive HR or HRIS experience, preferably in a multi-location or complex organization
Hands-on experience with Paycom highly preferred
Advanced proficiency in Microsoft Software Products including Excel, Word and PowerPoint required
Bilingual English/Spanish required

Knowledge, Skills & Abilities

Strong analytical and problem-solving skills with exceptional attention to detail
Ability to manage multiple priorities while meeting deadlines
Excellent written and verbal communication skills
High level of discretion and ability to handle confidential information
Ability to translate data into clear, actionable insights
Customer-service mindset with the ability to support employees at all levels

Ability/Skills

Excellent communication skills, both oral and written. Ability to communicate effectively, professionally, and courteously with all levels of employees and the public. Ability to manage multiple responsibilities and pay close attention to detail. Maintain a high level of confidentiality in the daily operations.

Language Skills

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Competencies

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below represent the necessary knowledge, skills, and/or abilities. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Problem Solving - Identifies and resolves problems promptly, develops alternative solutions, and uses reason even when dealing with emotionally charged topics.

Language Skills - Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Mathematical Skills - Applying basic arithmetic calculations to practical situations, including fractions, percentages, ratios, and proportions. Presents numerical data effectively.

Customer Service: Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments

Ethics - Maintains high standards of ethical conduct, exhibits honesty and integrity, and refrains from theft-related, dishonest, or unethical behavior. Works with integrity and maintains confidentiality. Treats people with respect, keeps commitments, inspires others' trust, works with integrity and ethics, and upholds organizational values.

Planning and Organizing - Prioritize work activities, use time efficiently, and develop realistic action plans.

Job Commitment - Accepts responsibility and demonstrates responsible behavior, initiative, and tenacity; Works with minimal supervision and is dependable.

Professionalism - Adheres to all corporate policies and procedures, including occupational safety and health policies, and promptly responds to management directions. Maintain a professional demeanor with participants, staff, and other professionals. Project a positive image of Goodwill. Reacts well under pressure and accepts responsibility for their actions. Follows through on commitments.

Work Quality - Demonstrates accuracy, completeness, and neatness. Seek opportunities to enhance and promote quality. Applies feedback to improve performance. Monitors own work to ensure quality.

Quantity of work - Produces work assigned by the manager efficiently and promptly.

Attendance/Punctuality - Report to work as scheduled and on time and remain on the job throughout regular work hours. Notify supervisor of lateness, absence, or if an urgent reason for leaving work arises. Commit to working long hours when necessary to reach goals; complete tasks on time or notify your supervisor of an alternative plan.

Teamwork - Works and interacts with others to accomplish overall group goals; solicits feedback to maximize results.

Safety and Security—Observe all safety and security procedures and report any safety deficiencies to your immediate supervisor. Use equipment and materials properly. Know what Material Safety Data Sheets (MSDS) are and where they are stored.

Personal Characteristics—Dress in appropriate business attire. Conduct yourself professionally. Take initiative. Be dependable and accurate and take pride in your work.

Adaptability - Adapts to changes in the work environment, manages competing demands, and adjusts approaches and methods to fit the situation best. Can effectively deal with frequent changes, delays, or unexpected events.

Detail-Oriented – Must be an organized professional with an excellent eye for detail.

Diversity—Shows respect and sensitivity for cultural differences, educates others on the value of diversity, promotes a harassment-free environment, and builds a diverse workforce.

Interpersonal Skills – Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.

Motivation – Self-motivated and a self-starter. Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles; measures oneself against a standard of excellence; takes calculated risks to accomplish goals. Persistent and results-oriented.

Physical Demands - The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

While performing the duties of this job, the employee is regularly required to sit for extended periods. The employee must frequently use their hands to finger, handle, feel, and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 20 pounds. Specific visual abilities necessary for this job include close vision, distance vision, color vision, depth perception, and the ability to adjust focus.