London, England, United Kingdom · Hybrid
12 Month Fixed-Term Contract Opportunity Canada Life UK looks after the retirement, investment and protection needs of individuals, families and companies. We help to build better futures for our customers, our intermedi…
Skills: Comms Governance, Aprimo Platform Management, Stakeholder Management, Project Management, People Management
London, England, United Kingdom · On-site
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London, England, United Kingdom · Hybrid
About the Role: Join Baird’s Europe HR team as a Benefits & Payroll Advisor, supporting associates across our London and Frankfurt offices in a hybrid role (3 days per week in the office). In this position, you’ll play a…
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London, England, United Kingdom · On-site
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London, England, United Kingdom · On-site
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London, England, United Kingdom · On-site
Lexington Reception Services (LRS) is about providing excellent service to our clients and their guests. We attract the very best people to drive service excellence and tap into the latest technology to deliver outstandi…
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London, England, United Kingdom · Hybrid
12 months Fixed term contract Full time Hybrid London, UK The Team The UK and European HR team provides HR generalist guidance to employees across UK, Belgium, Greece, France, Germany, Italy, Switzerland, Sweden and Neth…
Skills: Employee Lifecycle Management, Onboarding, Benefits Administration, HRIS, Employment Law
London, England, United Kingdom · Hybrid
View our much better version of this job spec on our careers page: https://juro.notion.site/cea *** THE KEY BITS Location: We can currently only accept applications from candidates that are located within easy commuting …
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London, England, United Kingdom · Hybrid
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London, England, United Kingdom · Hybrid
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Municipality of Kallithea, Attica, Greece · Hybrid
Job ID:41701 Project Coordinator Lloyd’s Register Location: Greece, Poland, Romania, Portugal, UK About the Role: With support & guidance from programme managers and the project managers the Project Support Analyst will …
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Municipality of Kallithea, Attica, Greece · Hybrid
Job ID:41701 Project Coordinator Lloyd’s Register Location: Greece, Poland, Romania, Portugal, UK About the Role: With support & guidance from programme managers and the project managers the Project Support Analyst will …
Skills: Project Coordination, Stakeholder Management, Project Governance, Risk Management, Reporting
London, England, United Kingdom · Hybrid
lOCATION: Hammersmith, London WORKING PATTERN: Mon - Fri (37.5 hours), Eligible for virtual working / flexible working reports to: manager, btb kac Role Purpose The Key Account Coordinator handles mass customers and oper…
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London, England, United Kingdom · Hybrid
12 months Fixed term contract Full time Hybrid London, UK The Team The UK and European HR team provides HR generalist guidance to employees across UK, Belgium, Greece, France, Germany, Italy, Switzerland, Sweden and Neth…
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London, England, United Kingdom · Hybrid
Synthomer is a leading supplier of high-performance, highly specialised polymers and ingredients that play vital roles in key sectors such as coatings, construction, adhesives, and health and protection – growing markets…
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London, England, United Kingdom · On-site
London College of Contemporary Arts Role: Programme Administrator (Foundation Programmes, Social Sciences and Creative Programmes). Department: Programme Administration Location: Tower Hill / Aldgate Reporting to: Team L…
Skills: Programme Administration, Student Lifecycle Management, Timetabling, Assessment Administration, Data Analysis
London, England, United Kingdom · On-site
$45k–$50k/yr
School Programme Administration Manager 1x Foundation, 1x Social Sciences & 1x Creative Programmes Location: Tower Hill / Aldgate Reporting to: Head of Programme Administration Salary - Competitive About the Role We’re l…
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London, England, United Kingdom · On-site
London College of Contemporary Arts Role: Programme Administrator (Foundation Programmes, Social Sciences and Creative Programmes). Department: Programme Administration Location: Tower Hill / Aldgate Reporting to: Team L…
Skills: Programme Administration, Student Lifecycle Management, Timetabling, Assessment Administration, Student Records Management
London, England, United Kingdom · On-site
$45k–$50k/yr
School Programme Administration Manager 1x Foundation, 1x Social Sciences & 1x Creative Programmes Location: Tower Hill / Aldgate Reporting to: Head of Programme Administration Salary - Competitive About the Role We’re l…
Skills: People Management, Academic Administration, Timetabling Coordination, Data Analysis, Compliance Monitoring
London, England, United Kingdom · On-site
Who We Are Looking For Crisis24 is a global leader in integrated risk management, delivering crisis response, security, and product risk consulting services to multinational organisations and insurers. The Product Risk R…
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Responsible for the management, storage, and governance of communications to minimize risk exposure and meet regulatory requirements. This includes managing the Aprimo platform, leading the Literature team, and overseeing the communication asset expiry ratio.
Requires a strategic leader with experience in regulated environments and proficiency in Digital Asset Management systems like Aprimo. Candidates should possess strong project management, stakeholder influencing, and people leadership skills.
12 Month Fixed-Term Contract Opportunity
Canada Life UK looks after the retirement, investment and protection needs of individuals, families and companies. We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation.
Part of our parent company Great-West Lifeco, Canada Life UK has operated in the United Kingdom since 1903. We have hundreds of respected and supported employees committed to doing the right thing for our customers and colleagues.
Canada Life UK is transforming to create a more customer-focused business by providing our customers with expertise on financial and tax planning, offering home finance and annuities propositions, and providing collective fund solutions to third party customers.
This is a critical role that has responsibility for the management and storage of communications at Canada Life. Reporting to the Head of First Line Risk within the Chief Operations Office (COO), the role holder will ensure the governance and oversight framework are embedded across the organisation to minimise risk exposure. Key priorities include meeting all regulatory requirements for the creation and maintenance of new and existing communications, and achieving Canada Life’s target expired ratio of <2% items across the estate. The role holder will be responsible for the day to day management of the Aprimo platform, providing technical support and leading the Literature team.
A visible leader with excellent communication skills, the role holder will influence senior stakeholders up to board level, and support and develop a dedicated communications team and operational manager. Building an excellent relationship with key stakeholders, including the COO leadership team, IT, business/functional SMEs, Marketing, and key third parties suppliers such as Aprimo, the role holder will be comfortable influencing at all levels, with a strong commercial understanding.
Comms governance/management - you will be responsible for the management and storage of communications for Canada Life. You will have system oversight, ensuring appropriate governance is established to monitor, review and improve user performance at all levels of the organisation – from system users (c100 content owners) to business unit forums and SLT/Steering groups to ensure CL meets its expiry target of <2% for communication assets.
Day to day Aprimo user support and system management - build and maintain a strong understanding of Aprimo and the Canada Life workflows and digital asset management models. Responsible for maintaining training materials for new users and existing users. In addition, to support regular reviews of systems and user activity to identify opportunities for efficiencies.
Aprimo technical support - maintain Aprimo’s processes and oversee the platform’s operational resilience. To deal with any issues / change requirements when they arise, including diagnosis and fixing, design configuration, and developing and supporting the operational team in managing any releases. Be responsible for supporting the development of complex reports when required, managing changes to various system attributes/fields and review the monthly/quarterly Aprimo change plans to ensure a positive user experience
To be responsible for ensuring annual budgets are managed in accordance with agreed processes, and feed into the budget forecast and submission processes
To supervise the Literature management team through the use of strong people management skills, ensuring the staff have the motivation and training to deliver to the required levels of performance, and to manage team plans.
Work closely with stakeholders in other departments as required, such as Distribution, Proposition, Risk, Legal and Compliance. Also represent the First Line Risk Comms team when needed on projects, working groups and in other forums.
Management of projects both within the team and also in conjunction with other business areas. This will include the implementation of AI Elite within Aprimo, together with initiatives to increase the use of Canada Life’s own AI tool increase efficiency and reduce traffic to the team inbox.
Good understanding of the Literature Management process / objectives – the principle of item review / approval etc
Strong ability to navigate and use a technical platform with an understanding of the importance of data completeness and integrity
Detailed understanding of business process models and the ability to translate business needs into such models and data structures
A strategic thinker and decision maker with strong influencing skills who can quickly build credibility with stakeholders at all levels.
Exceptional project management skills, with the ability to manage multiple projects, budgets and deadlines.
Excellent stakeholder skills, and adept at winning support from a wide range of people,
Strong analytical skills, with the ability to use data to make informed decisions and continuously improve processes and practices
Strong leadership skills, able to lead, develop and mentor teams across the function.
A positive mindset with strong self-motivation and resilience, a flexible and proactive approach to tackling problems, and comfort at managing several tasks to often challenging deadlines
Experience of working at a senior level in a regulated environment and taking responsibility for reputation and risk, reporting to leaderships teams.
Experience of managing projects or complex programmes, together with managing budgets and dealing with competing priorities.
Ability to demonstrate exceptional judgement, with a strong commercial understanding.
Desirable
Degree level education or equivalent
Certified Aprimo Admin user, previous Aprimo experience, or understanding of a similar Digital Asset Management system
Benefits of working at Canada Life
We believe in recognising and rewarding our people, so we offer a competitive salary and benefits package that’s regularly reviewed. As a Canada Life UK colleague, you’ll receive a competitive salary and comprehensive reward package including a generous pension and bonus scheme, along with, income protection, private medical insurance and life assurance. We have a fantastic number of other benefits and support services as well as regular personal and professional development.
How we work at Canada Life
Our culture is unique and incredibly important to us. We care about doing the right thing for our people, customers and community and helping others to build better futures. Our blueprint behaviours shape and influence how we work, and are central to the relationships we have with others. Every day we are encouraged to be more curious, own the outcome, face into things together and find a way forward.
We want colleagues to have rewarding careers with us so we invest in the development of our people, technology and workplaces. That’s why we offer a range of training, flexible working and opportunities to grow and develop.
Diversity and inclusion
Building an inclusive workplace with a diverse workforce where everyone can feel they belong and achieve their potential regardless of gender, ethnicity or any other characteristic is a key commitment for us. We are proud of the progress we’re making in DEI, and we continue for it to be a significant focus.
“At Canada Life we believe in the power of great people from different backgrounds, experiences and perspectives coming together to build better futures. Emerging talent is crucial to our growth and creating an environment that continues to inspire us all.” Nick Harding, Chief People Officer, Canada Life UK
We appreciate that everyone has different work and life responsibilities. We’re happy to discuss flexible working arrangements, including part time, for any of our roles should this be a requirement for you.
A better life, with Irish Life
Established in 1939, Irish Life is Ireland's leading life, investment and pension company. Irish Life is now part of the Great-West Lifeco group of companies, one of the world’s leading life assurance organisations. Founded more than a century ago in Winnipeg, Canada, Great-West Lifeco and its subsidiaries, including The Great-West Life Assurance Company, have a record for financial strength, earnings stability and consistently high ratings from the independent rating agencies. The Great-West Life Assurance Company has an AA rating for insurer financial strength from Standard & Poor's. Irish Life is committed to delivering innovative products backed by the highest standards of customer service. And as part of Great-West, we have access to experience and expertise on a global scale, allowing us to continuously enhance our leading range of products and services for you. Information correct as of 18 July 2013. For the latest information please see www.greatwestlife.com.
Offices: Lwr Abbey St, Dublin 1, IE · Finnabair Business Park, Coes Road, Dundalk, IE
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