Hong Kong Island, Hong Kong, China · On-site
Responsibilities Oversee daily operations of the assigned service centre, including facilities such as kiosks, drop‑in boxes, counters, and related tools. Manage centre manpower planning, roster arrangement, and workflow…
Skills: Operations Management, Manpower Planning, MPF Administration, Complaint Handling, Customer Service
Hong Kong Island, Hong Kong, China · On-site
Your Role Oversee daily MPF operations, including member onboarding, contributions, investment directives, transfers, and withdrawals, ensuring precision and adherence to established digital workflows. Prepare and stream…
Skills: MPF Operations, User Acceptance Testing (UAT), Analytical Skills, Interpersonal Skills, Communication Skills
Hong Kong Island, Hong Kong, China · On-site
Your Role Obtain an understanding of business strategies/plans, products, processes/operations, methodologies, performance and risk-related issues to assist audit planning and execution Plan and execute IT and/or operati…
Skills: IT Audit, IT Governance, Technology Risk Management, Project Management, Analytical Ability
Hong Kong Island, Hong Kong, China · On-site
Role Purpose The Assistant Vice President – Technology and Operational Risk Management is a senior risk management role responsible for providing risk management advisory, business partnership support and regulatory enga…
Skills: Technology Risk Management, Operational Risk Management, Cybersecurity Assurance, HKMA C-RAF, Virtual Asset Risk Management
Hong Kong Island, Hong Kong, China · On-site
Position Summary We are seeking a committed and skilled Network Engineer to join our 7x24 shift operations team, responsible for monitoring and supporting network infrastructure within a mission-critical environment. The…
Skills: Network Infrastructure Support, Incident Handling, Change Management, Cisco Switches, F5 LTM/GTM
Hong Kong Island, Hong Kong, China · On-site
We are seeking a proactive, tech-savvy, and detail-oriented professional to join our Group Communications team. The ideal candidate should possess strong media relations instincts with a passion for emerging technologies…
Skills: Media Relations, Multimedia Content Production, Press Releases, Thought Leadership, Social Media Management
Hong Kong Island, Hong Kong, China · On-site
Internal Job Description You will contribute to the total customer satisfaction by providing services via multiple platforms including but not limited to telephone, emails, live chat and video in a tactful and timely man…
Skills: Customer Service, Telephone Communication, Email Communication, Live Chat, Video Communication
Hong Kong Island, Hong Kong, China · On-site
Position Summary We are seeking a committed and skilled Security Officer to join our 7x24 shift operations team, responsible for evaluating, inspect and review all security control, including equipment log, physical envi…
Skills: Information Security, Cyber Security, CIS Hardening, Vulnerability Assessment, Audit Administration
Hong Kong Island, Hong Kong, China · On-site
Job Description We are seeking for a Solution Specialist for a eMPF platform development. This large-scale project involves numerous stakeholders and aims to enhance processes across multiple business areas. The ideal ca…
Skills: Technical Solution Analysis, Requirement Gathering, Documentation, SQL, Programming
Chongqing, Chongqing, China · On-site
$3k–$4k/mo
工作内容： 1.接聽所有客戶的來電，快速記錄客戶資訊，處理訂餐等業務； 2.查詢訂單、普通諮詢等業務； 3.處理客户的投诉。 工作时间： 輪班輪休制工作(7*24小時)，平均每周休息2天； 綜合薪資：2800-3500元具體要以工作完成情況而定。 任職要求： 1.中專及以上學歷在校学生，電腦打字35字/分鐘； 2.普通話標準，具備優秀的表達能力和溝通技巧； 3.具備良好的服務意識，具備繁體字的基本閱讀能力； 4.能適應輪班輪休制工作(7…
Skills: Customer Service, Communication Skills, Typing, Complaint Handling, Traditional Chinese Reading
Guangzhou, Guangdong, China · On-site
工作职责： 主要通过电话外呼的方式销售香港电讯旗下品牌的产品、服务和各项优惠给现有客户或新客户； 与香港个人用户对接，熟悉品牌产品并善于挖掘客户需求，把握与客户沟通的每个机会，提供合适的销售方案； 提高服务质量，准确有效地解答客户咨询，并及时处理和反馈客户意见； 如遇到客户的投诉或查询超越自己的有关权限时，应及时反馈给所属上司； 将客户反馈的各种意见转达给有关部门，以提高服务质量； 遵守既定的工作时间表，遵从公司的政策，规章制度及工作指…
Skills: Telesales, Customer Relationship Management, Cantonese, English, Communication Skills
Hong Kong, Hong Kong Island, Hong Kong S.A.R. · On-site
Your role Focusing on sales performance tracking and process streamlining in sales commission payment administration Manipulate data and prepare sales performance and commission analysis for management review Handle & ma…
Skills: Data Manipulation, Sales Performance Tracking, Commission Administration, MS Excel, MS Access
Hong Kong Island, Hong Kong, China · On-site
To Provoide Planning and Service Execution for Infrastructure Engineering Team with a period of 18 months including but not limited to: Role Overview Engineer reporting to Technical Manager - IT Infrastructure Engineerin…
Skills: VDI, Citrix Netscaler, Virtual Apps, Virtual Desktops, Microsoft Azure Virtual Desktop
Hong Kong Island, Hong Kong, China · On-site
Your role Answering incoming calls and WhatsApp inquiries from customers in a call centre environment and assisting with various requests such as golf bookings, dining reservations, travel recommendations, and mobile ser…
Skills: Customer Service, Call Centre Operations, Communication Skills, Interpersonal Skills, Cantonese
London, England, United Kingdom · On-site
Role Overview PCCW Global is seeking an experienced Company Secretary to provide corporate secretarial support across our entities in the UK, EMEA and the Americas. As an international division of HKT (SEHK: 6823), Hong …
Skills: Corporate Secretarial Support, Statutory Filings, Governance, Entity Management, Companies House Filings
Hong Kong Island, Hong Kong, China · On-site
主要職責: 通過多種渠道(電話、電子郵件、實時聊天）以及時的方式解答一般查詢和投訴，提升客戶的整體滿意度 為電子平台及手機APP用戶提供協助及指導 遵守所有監控和服務規定，確保熱線運作順暢 職位要求: 中五或以上程度 歡迎應屆畢業生申請 良好的粵語、基本英語和普通話 懂得中英文輸入法 工作地點：荃灣 工作時間: 星期一至五 09:00 - 19:00 (每日8-8.5小時一更) 星期六 09:00 - 13:00 (長短週) 全職同事可…
Skills: Customer Service, Complaint Handling, Cantonese, English, Mandarin
Chongqing, Chongqing, China · On-site
$3k–$4k/mo
工作内容： 1.接聽所有客戶的來電，快速記錄客戶資訊，處理訂餐等業務； 2.查詢訂單、普通諮詢等業務； 3.處理客户的投诉。 工作时间： 輪班輪休制工作(7*24小時)，平均每周休息2天； 綜合薪資：2800-3500元具體要以工作完成情況而定。 任職要求： 1.中專及以上學歷在校学生，電腦打字35字/分鐘； 2.普通話標準，具備優秀的表達能力和溝通技巧； 3.具備良好的服務意識，具備繁體字的基本閱讀能力； 4.能適應輪班輪休制工作(7…
Skills: Customer Service, Communication Skills, Typing, Complaint Handling, Traditional Chinese Reading
Hong Kong Island, Hong Kong, China · On-site
Job Description: Pre-sales ICT Solutions Consultant Job Summary The Pre-sales ICT Solutions Consultant is a technical expert and strategic partner to the sales team, focusing on identifying client needs, designing tailor…
Skills: Technical Discovery, Solution Design, RFP Response Management, Proof of Concept Planning, Costing & Proposal Preparation
Manila, Metro Manila, Philippines · On-site
1. General Function The NOC Engineer is responsible for first line maintenance during fault & event management. NOC engineer drive for timely identification & resolution of network and customer faults, as well as sup…
Skills: Network Troubleshooting, Fault Management, TCP/IP, BGP, VPN
Guangzhou, Guangdong, China · On-site
工作职责： 主要通过电话外呼的方式销售香港电讯旗下品牌的产品、服务和各项优惠给现有客户或新客户； 与香港个人用户对接，熟悉品牌产品并善于挖掘客户需求，把握与客户沟通的每个机会，提供合适的销售方案； 提高服务质量，准确有效地解答客户咨询，并及时处理和反馈客户意见； 如遇到客户的投诉或查询超越自己的有关权限时，应及时反馈给所属上司； 将客户反馈的各种意见转达给有关部门，以提高服务质量； 遵守既定的工作时间表，遵从公司的政策，规章制度及工作指…
Skills: Telesales, Cantonese, English, Customer Relationship Management, Communication Skills
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Oversee daily operations of the service centre, including facility management, manpower planning, and workflow execution. Manage MPF-related enquiries and ensure staff compliance with corporate and regulatory standards.
Requires a university degree or diploma, preferably with experience in pension or financial services and a strong understanding of MPFA regulations. Must possess strong communication skills and fluency in both English and Mandarin.
HKT is a technology, media, and telecommunication leader with more than 150 years of history in Hong Kong. As the city’s true 5G provider, HKT connects businesses and people locally and globally. Our end-to-end enterprise solutions make us a market-leading digital transformation partner of choice for businesses, whereas our comprehensive connectivity and smart living offerings enrich people‘s lives and cater for their diverse needs for work, entertainment, education, well-being, and even a sustainable low-carbon lifestyle. Together with our digital ventures which support digital economy development and help connect Hong Kong to the world as an international financial centre, HKT endeavours to contribute to smart city development and help our community tech forward. HKT is part of Pacific Century Group, named by Forbes as one of the World's Best Employers 2023. For more information, please visit www.hkt.com. LinkedIn: linkedin.com/company/hkt
Offices: 39/F, PCCW Tower, TaiKoo Place, 979 King's Road, Quarry Bay, Hong Kong, Hong Kong, HK
HKT is a technology, media, and telecommunication leader with more than 150 years of history in Hong Kong. As the city’s true 5G provider, HKT connects businesses and people locally and globally. Our end-to-end enterprise solutions make us a market-leading digital transformation partner of choice for businesses, whereas our comprehensive connectivity and smart living offerings enrich people‘s lives and cater for their diverse needs for work, entertainment, education, well-being, and even a sustainable low-carbon lifestyle. Together with our digital ventures which support digital economy development and help connect Hong Kong to the world as an international financial centre, HKT endeavours to contribute to smart city development and help our community tech forward. HKT is part of Pacific Century Group, named by Forbes as one of the World's Best Employers 2023. For more information, please visit www.hkt.com. LinkedIn: linkedin.com/company/hkt
Offices: 39/F, PCCW Tower, TaiKoo Place, 979 King's Road, Quarry Bay, Hong Kong, Hong Kong, HK
