Hong Kong Island, Hong Kong, China · On-site
主要職責: 通過多種渠道(電話、電子郵件、實時聊天）以及時的方式解答一般查詢和投訴，提升客戶的整體滿意度 為電子平台及手機APP用戶提供協助及指導 遵守所有監控和服務規定，確保熱線運作順暢 職位要求: 中五或以上程度 歡迎應屆畢業生申請 良好的粵語、基本英語和普通話 懂得中英文輸入法 工作地點：荃灣 工作時間: 星期一至五 09:00 - 19:00 (每日8-8.5小時一更) 星期六 09:00 - 13:00 (長短週) 全職同事可…
Skills: Customer Service, Complaint Handling, Cantonese, English, Mandarin
Hong Kong Island, Hong Kong, China · On-site
Job Description Deliver project management service to customer’s project including project planning, task scheduling, control and monitoring of project execution, risk management and progress reporting Manage resource pl…
Skills: Project Planning, Task Scheduling, Risk Management, Resource Planning, Cost Control
Hong Kong, China · On-site
Your Role: Handle and follow up unidentified payments and invalid cheque Contact customer to identify payment details and update payment into billing system on timely basis Manage and control device sales orders to ensur…
Skills: Credit Control, Payment Identification, Billing Systems, General Ledger Reconciliation, Credit Limit Compliance
Hong Kong Island, Hong Kong, China · On-site
• To provide on-site services at customer’s office venues, including Science Park offices and the Park and support technical issues related to hardware and software and resolve user inquiries. • To deliver on-site servic…
Skills: Hardware Support, Software Support, Technical Troubleshooting, IT Operations, User Support
Hong Kong Island, Hong Kong, China · On-site
Your Role: Deployment and Migration of Network Infrastructure Execute network deployments according to the approved implementation plan, including installation and configuration of firewalls and switches. Manage the migr…
Skills: Network Deployment, Network Migration, Firewall Configuration, L2/L3 Routing, VLAN Setup
Shanghai, Shanghai, China · On-site
工作岗位：停车App客服 【工作内容】 客户咨询呼入及在线服务 1、业务咨询内容：市民使用上海停车App 产生的各类咨询。 2、打字速度（30字/分钟）以电话接听和在线答疑为主，不含销售和外呼。服务上海市民，能听懂沪语，优先考虑，入职就缴纳五险一金 上班时间是做五休二，或者做一休一 服务时间： 08:00-20:00
Skills: Customer Service, Online Support, Typing Speed, Shanghainese Language, Communication Skills
Hong Kong Island, Hong Kong, China · On-site
Your Role: Responding to Agency IT Service Desk hotline calls, instant messages and emails Responding to the Users’ IT enquiries and providing solutions Opening problems and requesting tickets Monitoring and tracking ser…
Skills: Technical Helpdesk Support, Hardware Troubleshooting, Software Troubleshooting, Microsoft Windows, Apple Platforms
Guangzhou, Guangdong, China · On-site
工作职责： 主要通过电话外呼的方式销售香港电讯旗下品牌的产品、服务和各项优惠给现有客户或新客户； 与香港个人用户对接，熟悉品牌产品并善于挖掘客户需求，把握与客户沟通的每个机会，提供合适的销售方案； 提高服务质量，准确有效地解答客户咨询，并及时处理和反馈客户意见； 如遇到客户的投诉或查询超越自己的有关权限时，应及时反馈给所属上司； 将客户反馈的各种意见转达给有关部门，以提高服务质量； 遵守既定的工作时间表，遵从公司的政策，规章制度及工作指…
Skills: Telesales, Cantonese, English, Customer Communication, Problem Solving
Hong Kong Island, Hong Kong, China · On-site
Job Duties: -Conducting interviews, reporting and script writing -On air presentation Requirements: - Degree in Journalism, Social Sciences or related disciplines - At least 4 years’ relevant working experience. - Famili…
Skills: Interviewing, Reporting, Script Writing, On-air Presentation, Chinese Communication
Hong Kong Island, Hong Kong, China · On-site
Title : System Engineer Responsibilities: 1. Provide on-site Level 2 support for TAS, POS, and payment gateway systems. 2. Perform device health checks, diagnose issues, and execute recovery procedures. 3. Investigate in…
Skills: Level 2 Support, TAS, POS, Payment Gateway Systems, System Integration
Hong Kong Island, Hong Kong, China · On-site
Your Role: Responding to Agency IT Service Desk hotline calls, instant messages and emails Responding to the Users’ IT enquiries and providing solutions Opening problems and requesting tickets Monitoring and tracking ser…
Skills: Technical Helpdesk Support, Hardware Troubleshooting, Software Troubleshooting, Microsoft Windows, Apple Platforms
Hong Kong Island, Hong Kong, China · On-site
Your Role: Responding to Agency IT Service Desk hotline calls, instant messages and emails Responding to the Users’ IT enquiries and providing solutions Opening problems and requesting tickets Monitoring and tracking ser…
Skills: Technical Helpdesk Support, Hardware Troubleshooting, Software Diagnostics, Microsoft Windows, Apple Platforms
Hong Kong Island, Hong Kong, China · On-site
Job Details: - Lead teams to effective service delivery based on ITIL process framework - Coordinate different teams including service desk, helpdesk, infrastructure, vendors and business users for service delivery. - In…
Skills: ITIL Process Framework, Service Delivery, Vendor Management, Incident Management, Change Management
Hong Kong Island, Hong Kong, China · On-site
Your Role: Responding to Agency IT Service Desk hotline calls, instant messages and emails Responding to the Users’ IT enquiries and providing solutions Opening problems and requesting tickets Monitoring and tracking ser…
Skills: Technical Helpdesk Support, Hardware Troubleshooting, Software Troubleshooting, Microsoft Windows, Apple Platforms
Hong Kong Island, Hong Kong, China · On-site
Your Role: Responding to Agency IT Service Desk hotline calls, instant messages and emails Responding to the Users’ IT enquiries and providing solutions Opening problems and requesting tickets Monitoring and tracking ser…
Skills: Technical Helpdesk Support, Hardware Troubleshooting, Software Diagnostics, Microsoft Windows, Apple Platforms
Hong Kong Island, Hong Kong, China · On-site
Your Role: Responding to Agency IT Service Desk hotline calls, instant messages and emails Responding to the Users’ IT enquiries and providing solutions Opening problems and requesting tickets Monitoring and tracking ser…
Skills: Technical Helpdesk Support, Hardware Troubleshooting, Software Troubleshooting, Microsoft Windows, Apple Platforms
Hong Kong Island, Hong Kong, China · On-site
Your new role Empower enterprises to accelerate their business transformation through capitalizing advance technologies Build rapport and long-term relationship with customers in respective segments, eg. Banking & Financ…
Skills: Account Management, Sales Strategy, Business Development, Relationship Building, Solution Selling
Hong Kong Island, Hong Kong, China · On-site
Your New Role: Responsible for anchoring daily newscasts and hosting various news and financial programs. What makes you succeed: Degree holder in Journalism / Finance / Economics or related discipline 1 year media relat…
Skills: News Anchoring, Financial Reporting, Communication Skills, Written English, Spoken English
Hong Kong Island, Hong Kong, China · On-site
Your role: · Develop and manage the budgeting and forecasting process, including revenue, expenses, and capital expenditures for the newly launched product under the digital venture (Mox Bank) · Analyze financial and ope…
Skills: Budgeting, Forecasting, Financial Analysis, Month-end Closing, Journal Posting
Hong Kong Island, Hong Kong, China · On-site
Your Role: Responding to Agency IT Service Desk hotline calls, instant messages and emails Responding to the Users’ IT enquiries and providing solutions Opening problems and requesting tickets Monitoring and tracking ser…
Skills: Technical Helpdesk Support, Hardware Troubleshooting, Software Diagnostics, Microsoft Windows, Apple Platforms
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Handle general inquiries and complaints via phone, email, and live chat to improve overall customer satisfaction. Provide guidance and assistance to users of electronic platforms and mobile applications.
Candidates should have a Form 5 education level or above, and fresh graduates are welcome to apply. Proficiency in Cantonese, basic English, and Mandarin, along with Chinese and English typing skills, is required.
主要職責:
職位要求:
工作地點：荃灣
工作時間:
全職同事可享以下福利待遇 :
HKT is a technology, media, and telecommunication leader with more than 150 years of history in Hong Kong. As the city’s true 5G provider, HKT connects businesses and people locally and globally. Our end-to-end enterprise solutions make us a market-leading digital transformation partner of choice for businesses, whereas our comprehensive connectivity and smart living offerings enrich people‘s lives and cater for their diverse needs for work, entertainment, education, well-being, and even a sustainable low-carbon lifestyle. Together with our digital ventures which support digital economy development and help connect Hong Kong to the world as an international financial centre, HKT endeavours to contribute to smart city development and help our community tech forward. HKT is part of Pacific Century Group, named by Forbes as one of the World's Best Employers 2023. For more information, please visit www.hkt.com. LinkedIn: linkedin.com/company/hkt
Offices: 39/F, PCCW Tower, TaiKoo Place, 979 King's Road, Quarry Bay, Hong Kong, Hong Kong, HK
HKT is a technology, media, and telecommunication leader with more than 150 years of history in Hong Kong. As the city’s true 5G provider, HKT connects businesses and people locally and globally. Our end-to-end enterprise solutions make us a market-leading digital transformation partner of choice for businesses, whereas our comprehensive connectivity and smart living offerings enrich people‘s lives and cater for their diverse needs for work, entertainment, education, well-being, and even a sustainable low-carbon lifestyle. Together with our digital ventures which support digital economy development and help connect Hong Kong to the world as an international financial centre, HKT endeavours to contribute to smart city development and help our community tech forward. HKT is part of Pacific Century Group, named by Forbes as one of the World's Best Employers 2023. For more information, please visit www.hkt.com. LinkedIn: linkedin.com/company/hkt
Offices: 39/F, PCCW Tower, TaiKoo Place, 979 King's Road, Quarry Bay, Hong Kong, Hong Kong, HK
