Indianapolis, Indiana, United States · On-site
$15/hr–$26/hr
Location: Hematology Oncology of Indiana Pay Range: $15.83 - $26.38 Position Summary: The Patient Services Specialist (PSS) provides high-quality front-end patient support by managing patient intake, scheduling, medical …
Skills: Patient Intake, Medical Scheduling, Medical Records Management, Financial Transactions, Customer Service
Indianapolis, Indiana, United States · On-site
Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improv…
Skills: Venipuncture, Capillary Techniques, Specimen Collection, Data Entry, Billing Processing
Indianapolis, Indiana, United States · On-site
Are you ready to be part of a company that's not just talking about the future, but actively shaping it? Join The AES Corporation, the largest US-based global power company with a team of 8,300 employees across 12 countr…
Skills: Budgeting, Financial Reporting, Data Analysis, Project Management, SAP
Indianapolis, Indiana, United States · On-site
Indiana Heart Physicians Building 5330 E Stop 11 Rd Indianapolis, Indiana 46237 In any medical office there are people who keep things running smoothly. People who make sure the doctor has what they need to do their job …
Skills: Medical Records Management, HIPAA Compliance, Patient Charting, Medical Terminology, Medical Office Operations
Indianapolis, Indiana, United States · On-site
Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive comp…
Skills: Strategic Leadership, Operational Excellence, Cross-functional Coordination, Performance Management, Stakeholder Engagement
Indianapolis, Indiana, United States · Hybrid
Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive comp…
Skills: Data Analysis, Investigation, Legal Research, Tax Law Compliance, Communication
Indianapolis, Indiana, United States · On-site
Franciscan Health Indianapolis Campus 8111 S Emerson Ave Indianapolis, Indiana 46237 The Patient Access Rep I performs tasks related to preregistration, registration, patient financial counseling, and collections of pati…
Skills: Patient Registration, Financial Counseling, Medical Billing, HIPAA Compliance, Patient Interviewing
Indianapolis, Indiana, United States · On-site
Description Quipt Home Medical is a rapidly growing leader in the provision of clinical respiratory equipment and service in the durable medical equipment industry. We are looking for driven individuals to come grow with…
Skills: Customer Service, Insurance Verification, Medical Billing, Microsoft Office, Data Entry
Indianapolis, Indiana, United States · On-site
Beztak, a national Real Estate Development, Construction, and Property Management company, wants you to join our family of talented individuals. We are seeking to hire bright, dynamic leaders who have a passion for servi…
Skills: Property Management, Team Leadership, Leasing, Budgeting, Financial Oversight
Indianapolis, Indiana, United States · On-site
Provides a combination of direct patient care and unit clerical duties for the department. Administers care to designated patients under the direction of a Clinical Nurse and provides support to the patient care team. En…
Skills: Direct Patient Care, Medical Terminology, Infection Control, Basic Computer Skills, Patient Record Maintenance
Indianapolis, Indiana, United States · Hybrid
Summary/Objective The Billing Specialist will provide administrative and clerical support by billing all transactions required, specifically creating invoices and issuing them to our clients. This role requires data entr…
Skills: Billing, Data Entry, Invoicing, Accounting Principles, MS Office
Indianapolis, Indiana, United States · On-site
$19/hr–$35/hr
Becoming the leader in the fire and security industry takes talent—yours. We are looking for an experienced Monitoring Coordinator in Indianapolis, IN, to join our best-of-the-best team as we drive the industry for…
Skills: Account Activation, Signal Validation, Billing Administration, Customer Support, Account Auditing
Indianapolis, Indiana, United States · On-site
$19/hr–$35/hr
Becoming the leader in the fire and security industry takes talent—yours. We are looking for an experienced Monitoring Coordinator in Indianapolis, IN, to join our best-of-the-best team as we drive the industry for…
Skills: Account Activation, Signal Validation, Invoicing, Administrative Support, Account Auditing
Indianapolis, Indiana, United States · On-site
$17/hr
Lab Support Technician - Indianapolis, IN, Monday to Friday, 6:00 AM to 2:00 PM, with rotational weekends The Support Technician performs various technical and clerical functions, under the supervision of the supervisor …
Skills: Order Entry, Patient Testing, CLIA Guidelines, Medical Laboratory Practice, Clerical Functions
Indianapolis, Indiana, United States · On-site
Job Title: Executive Assistant Department: Admin Job Level: P2, Exempt Position Description: The Executive Assistant (EA) is an operational partner within Ren’s shared administrative support pool, providing elevated exec…
Skills: Executive Support, Calendar Management, AI Productivity Tools, Office Management, Travel Coordination
Indianapolis, Indiana, United States · On-site
Details: This position is full-time, day shift. Team member will work 5:00am until 1:30pm. Team member will be required to work rotating weekends and holidays. This position is ideal for someone who enjoys being on their…
Skills: Customer Service, Interpersonal Communication, Concierge Services, Information Resource, Computer Literacy
Indianapolis, Indiana, United States · On-site
Details: This position is supplemental and will work as needed. Team member must be able to work evenings and weekends. Team member will work 0-23 hours per week as needed. This position is ideal for someone who enjoys b…
Skills: Customer Service, Interpersonal Communication, Concierge Services, Information Resource, Computer Literacy
Indianapolis, Indiana, United States · On-site
$16/hr–$17/hr
Diversified Services Network Inc. is seeking a Receptionist to work on a long-term project. This will serve Marion County-East in Indianapolis, IN. Essential Job Responsibilities Greet participants, visitors, etc. in a p…
Skills: Reception, Phone Handling, Data Entry, Microsoft Office Suite, Filing
Indianapolis, Indiana, United States · On-site
About Us Healing Body and Mind. NeuroPsychiatric Hospitals is a national leader in behavioral healthcare, specializing in patients with acute psychiatric and complex medical needs. Our hospitals use an interdisciplinary,…
Skills: Staff Scheduling, Healthcare Administration, Communication Skills, Clerical Duties, Patient Census Management
Indianapolis, Indiana, United States · Hybrid
$60k–$65k/yr
Company Description The Indiana University Foundation (IUF) advances the mission of Indiana University by inspiring philanthropy that fuels student success, pioneering research, and transformational impact across Indiana…
Skills: Project Coordination, Executive Support, Process Improvement, Event Planning, Microsoft Office
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The Patient Services Specialist manages front-end patient support, including intake, scheduling, and medical records management. They are also responsible for handling financial transactions, co-pays, and ensuring high-quality customer service within a healthcare setting.
Candidates must have a high school diploma and at least one year of experience in a healthcare setting. Proficiency in Microsoft Office and strong organizational and communication skills are required.
The Patient Services Specialist (PSS) provides high-quality front-end patient support by managing patient intake, scheduling, medical records, and financial transactions while ensuring accurate documentation and exceptional customer service. Responsibilities may vary by office size, layout, and staffing model, with cross-coverage across functional stations as needed.
KPA 1 – Patient Intake, Registration & Customer Experience
Greet patients and caregivers professionally to create a welcoming, supportive environment.
Accurately check in patients according to clinic policy, verify identity per AON Patient I.D. standards, and document arrival status and location in the EMR.
Verify, update, and maintain patient demographic information at required intervals.
Collect, document, and post patient payments and co-pays; issue receipts and notify Financial Counselor when payment cannot be made.
Ensure completion of required patient forms and medical history documentation.
Respond promptly and courteously to inbound calls; route calls or document messages accurately within the EMR.
KPA 2 – Scheduling, Physician Support & Communication
Schedule and manage patient appointments, including new patients, follow-ups, treatments, referrals, outside testing, and hospital admissions per physician orders.
Maintain physician schedules in alignment with preferences, capacity limits, and clinic policies; proactively resolve scheduling conflicts.
Coordinate physician requests related to schedule changes, meetings, vacations, conferences, and drug representative visits.
Assign new patients to appropriate clinicians per office guidelines and maintain accurate assignment records.
Contact patients regarding missed appointments, document outreach efforts, and reschedule as appropriate.
Accurately document and relay hospital consults, messages, and urgent information to physicians and designated care team members.
Manage answering service activation/deactivation and retrieve messages in accordance with clinic hours and emergency call policies.
KPA 3 – Medical Records & Documentation Management
Create, maintain, and update patient charts in the EMR and billing systems for new, follow-up, and hospital consult patients.
Assemble and verify new patient and hospital follow-up records; obtain missing documentation from referring providers, facilities, or labs.
Process, file, and distribute faxes, mail, courier deliveries, and electronic documents accurately and timely.
Respond to medical record requests from patients, providers, and authorized third parties in accordance with policy and HIPAA requirements.
Support legal and subpoena-related chart requests by coordinating with corporate and external vendors as required.
Maintain EMR, fax servers, and document management systems with attention to accuracy, completeness, and proper categorization.
Verify patient identifiers prior to filing records and resolve misfiled documentation promptly.
KPA 4 – Financial Transactions & Daily Reconciliation
Collect and post all forms of patient payments accurately; log transactions in required systems and reports.
Prepare daily close documentation, deposits, and trial closes in accordance with AON and clinic protocols.
Balance cash drawers and handle funds according to established procedures.
Notify Financial Counselors of insurance changes, STAT scheduling needs, or hospital admissions impacting billing or collections.
Distribute reports, schedules, and documentation to appropriate departments, including EDI and Business Office, per protocol.
KPA 5 – Compliance, Team Support & Operational Flexibility
Comply with all federal, state, and local regulations related to patient care, privacy, billing, safety, and records retention.
Adhere to all AON policies, procedures, IT standards, and disaster recovery requirements.
Perform duties across Patient Services stations (Check-In, Check-Out, Medical Records, Fax Server) as trained and assigned.
Provide coverage for absences, lunches, vacations, and staffing needs across locations.
Assist with training and onboarding of new Patient Services staff.
Maintain organized workspaces, safeguard equipment, and ensure confidentiality of patient and employee information.
Support multi-site operations and work at alternate AON locations as business needs require.
Education: High School Diploma; Associates degree preferred
Minimum of one (1) year experience in a healthcare setting; physician office experience preferred
Demonstrated customer service focus with strong attention to detail and multitasking ability
Strong interpersonal and communication skills with diverse populations
Critical thinking, problem-solving, and organizational skills
Ability to manage competing priorities in a fast-paced, multi-site environment
Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook
Travel: 0%
#AONA
#LI-ONSITE
Physician Led. Practice Proven.®
AON is an alliance of physicians and veteran healthcare leaders dedicated to ensuring the long-term success and viability of oncology diagnosis and treatment in community-based settings. We are the fastest growing network of community oncology practices delivering local access to exceptional cancer care. We focus on: - Enriching the patient experience by supporting the delivery of true value-based care through participation in the Enhancing Oncology Model and Principal Care Management programs and enhanced services, such as care coordination. - Being 100% physician-led and governed by allowing for practice autonomy, where our partnership is collaborative and leveraged as a resource but, ultimately, what gets implemented in the practice is up to the physicians. - Improving the lives of those who practice medicine with over 40 years of proven practice management expertise and the enablement of new revenue streams by accessing additional service lines such as clinical lab, pathology and oral oncolytic pharmacy. The AON Difference Practice diversification - A partnership with AON enables practice growth and access to new revenue streams through centralized ancillaries such as clinical lab, pathology and oral oncolytic pharmacy. Economies of scale - Our ability to aggregate size and scale helps us to provide practices with the most competitive and attentive vendor services and drug pricing. It’s a partnership - Practices deserve a partner that evolves to meet their needs and stays ahead of the industry changes. With a drive to innovate cancer care, we’re focused on the future of oncology and creating a network of industry experts to ensure accessible and patient-centered care continues to be at the forefront of healthcare.
Offices: 14543 Global Pkwy, Suite 110, Fort Myers, Florida 33913, US
There are currently 1,230 open administrative positions in Indianapolis, IN listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Indiana University Health, Indiana State Park Inns, Community Health Network, Ascension, Health & Hospital Corporation of Marion County, among others. Browse the listings above to see every active employer.
Yes — 221 of the 1230 open administrative positions offer remote or hybrid work (70 remote, 151 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
