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$20/hr–$21/hr
Full-time
high school
Medical insurance, Dental insurance, Vision insurance, 401(k) program, Health savings accounts, Flexible spending accounts
Posted 8d ago
Apply by Sep 4
~40 hrs/week
Responsibilities
The Front Desk Agent is responsible for managing guest check-in and check-out procedures while providing exceptional service and local recommendations. They also handle financial transactions, manage reservations, and assist guests with inquiries via phone and in person.
Requirements
Candidates must have a high school diploma or equivalent and possess strong mathematical and customer service skills. Proficiency in English and the ability to operate computer systems and handle stressful situations are required.
Full job description
Why us?
Step into a world where history meets modern luxury in the vibrant heart of Denver's Theater District. Nestled within the iconic walls of the historic Denver Tramway trolley building lies Hotel Teatro, a beacon of elegance and refinement, proudly standing as Denver's original boutique hotel.
Adjacent to this architectural gem is The Nickel, a culinary destination where rustic charm and industrial sophistication converge to redefine American classics with a dash of innovation. Embark on a journey with us and become a part of Denver's best-kept secret. Immerse yourself in the lively atmosphere of our dining room, where every meal is a celebration of flavors and creativity. Join our team and be part of an experience where historical elegance and modern hospitality blend seamlessly to create unforgettable moments.
This position will be posted for the next 30 days, or until it is filled.
Job Overview
The Front Desk Agent at Hotel Teatro is the welcoming face of this historic Denver boutique, delivering check-in, check-out, and guest services with the genuine warmth and professional polish that Hotel Teatro's guests expect.
This associate connects guests to the hotel's unique story, local recommendations, and personalized amenities, reflecting Hotel Teatro's boutique spirit and commitment to making every stay feel distinctive and personal.
Responsibilities
ESSENTIAL RESPONSIBILITIES
Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guest are satisfied and in rooms as requested.
Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell. (PMS: StayNTouch)
Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records.
Courteously answers inquiries and accepts reservations, both in person and by telephone, by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room nights, increase occupancy and revenue.
Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone.
Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with timely and efficient service.
Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.
Maintains a friendly, cheerful and courteous demeanor at all times.
OTHER RESPONSIBILITIES
All other duties as assigned, requested or deemed necessary by management.
SUPERVISORY DUTIES
None
BEHAVIORAL FOCUS
At Sage Hospitality, how we work matters just as much as what we do. We are guided by a shared purpose to enrich lives, one experience at a time, and a vision to redefine how the world experiences hospitality.
At Hotel Teatro, we embrace:
Historic Landmark Identity - Built within Denver's iconic 1889 Denver Tramway building, Hotel Teatro wears its history proudly — preserved architectural details and a landmark location tell the story of Denver's past at every turn.
Boutique Sophistication - Refined, intimate atmosphere that honors the building's grandeur while delivering modern luxury.
Culinary Creativity at The Nickel - Home to The Nickel, a farm-to-table restaurant recognized as one of Denver's best hotel dining experiences — locally sourced, seasonal, and as thoughtfully crafted as the hotel itself.
Independent & Entrepreneurial Spirit - Encourages innovation and risk-taking, rooted in the bold vision it took to transform a historic building into a world-class boutique hotel.
All associates play an essential role in creating welcoming, inclusive environments where kindness, hospitality, and excellence are felt by guests and teams alike. These brandings reflect the unique spirit of Hotel Teatro and align with Sage Hospitality's commitment to genuine, meaningful connection.
Qualifications
Education/Formal Training
High School diploma or equivalent
Qualifications
None required
Knowledge/Skills
Must have high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems.
Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills.
Must be fluent in oral and written English.
Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
Must be highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks.
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to read written communiques and monochrome computer screen.
Must be able to operate computer, calculator and telephone keyboards, for cash handling and paperwork processing.
Must be able to understand and follow verbal/written instructions, work on more than one task at a time, and be able to communicate both verbally and in writing.
90% of shift is standing, Bending/kneeling - repeated bending and kneeling required while filing.
Mobility - must be able to reach all areas of hotel to assist clients.
Occasional standing. Occasional carrying and lifting of files and office items up to 25 lbs.
Environment
Prolonged standing at indoor, thermostatically climate-controlled work station under florescent lighting. Work inside 95%
This position description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. May perform other duties as assigned.
Benefits
Full Time Hourly Roles
Eligible to enroll in medical insurance with employer covering up to 70% of premiums with wellness credit
Eligible to enroll in dental insurance with employer contribution towards premiums & vision insurance
Eligible to participate in the Company’s 401(k) program with up to 4% employer match, meeting safe harbor requirements and no vesting period
Eligible to enroll in Health savings accounts with qualifying medical plans and receive up to $1000 company contribution
Eligible to enroll in Health, Dependent and Commuter flexible spending accounts
Company paid Basic Life and AD&D insurance coverage, with option to enroll in supplemental coverage
Eligible to enroll for short-term and long-term disability insurance coverage
Eligible to purchase Pet Insurance, Accidental Insurance, Critical Insurance and Hospital Indemnity Insurance
WINFertility guidance for those enrolled in Sage medical plan
Calm Health Application Subscription
Employee assistance program
Paid time off for vacation, sick time, and holidays
Tuition Reimbursement of up to $2,000 per calendar year
Great discounts on Hotels, Restaurants, and much more
Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.
Complimentary RTD Pass
Salary
USD $20.00 - USD $21.00 /Hr.
Related keywords
Front DeskHospitalityCustomer ServiceCash HandlingStayNTouchPMSHotel OperationsGuest ServicesReservationsPBXBoutique HotelDenverCheck-inCheck-outFront Office
Sage Hospitality is UAE based hospitality management service that offers comprehensive consulting services.
Industry
Hospitality
Company size
11-50 employees
Headquarters
Dubai
LinkedIn followers
117
We at Sage are a leading hospitality management company that believes in building new pioneering concepts and acclaimed multinational brands. We carry an aim to develop and manage restaurants that meet the high expectations of demanding and sophisticated customers.
Offices: Blue Bay tower 1562,, Business Bay, Dubai, AE
How many Administrative jobs are open in Denver, CO right now?
There are currently 1,749 open administrative positions in Denver, CO listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Denver, CO?
Companies currently hiring include Denver Health, Denver Public Schools, CCS Facility Services, AIR Communities, Sage Hospitality, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Denver, CO?
Yes — 368 of the 1749 open administrative positions offer remote or hybrid work (76 remote, 292 hybrid).
How do I apply for Administrative jobs in Denver, CO?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.