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$21/hr–$24/hr
Full-time
high school, bachelor degree
Health Insurance, Vision Insurance, Dental Insurance, Pet Insurance, 401(k) Retirement Plan, Student Loan Assistance
Posted 6h ago
~40 hrs/week
Remote in Denver, Colorado, United States
Responsibilities
Responsible for rent collection, delinquency notices, and accounts payable for a group of conventional and student housing communities. The role involves managing resident ledgers, processing invoices, and coordinating with onsite teams to ensure excellent customer service.
Requirements
Requires a high school diploma or GED, with a bachelor's degree preferred and 3-5 years of property management experience. Proficiency in Yardi or Entrata and experience in property-level accounting are highly desired.
Full job description
POSITION: Specialist, Customer Accounts
COMPENSATION:Pursuant to Colorado regulations, if this job is performed in Colorado, the salary range is $21-$24 per hour plus bonus potential. Eligible to participate in the company benefits plan. We offer health, vision, dental, and pet insurance. We offer a 401(k) retirement plan, student loan assistance, licensing and continuing education reimbursement, parental leave, and housing allowances or gifts.
REPORTS TO: Manager, Customer Accounts
SUMMARY:
As a Customer Accounts Specialist, you are primarily responsible for rent collection, delinquency notices, resident communications, and accounts payable for an assigned group 6-8 conventional and student housing communities within the Cardinal Group portfolio. This role is part of Cardinal Group’s new centralized services team and work may be performed remotely or at our HQ office in Denver, CO. Although your role may be remote and reports to the centralized services leadership team, you will work closely with the onsite team members to provide consistently excellent customer service to our future and current residential customers.
ESSENTIAL RESPONSIBILITIES(Including but not limited to):
Manage the automated issuance of rent reminders and delinquency notices to residents at all assigned communities.
Initiate phone and email communications with delinquent residents and any co-applicants or guarantors.
Support future and current residents with ledger discrepancies and the posting/removal of charges at the direction of the Community or Portfolio Manager.
Provide resources for payment plans and rental assistance programs where applicable.
Issuance of move-out statements to vacating residents.
Processing of community accounts payable and accounts receivables, including the posting of all purchase orders and invoices for assigned communities.
Oversee the vendor credentialing process for new and unregistered vendor through our credentialing platform, OpTechnolgy.
Submission of expense reclassifications and accruals as directed by property accounting team for monthly financial reporting.
Assist community teams with lease and charge audits.
Offer efficient and courteous responses to all resident and community requests.
Pursue educational opportunities and developmental growth opportunities
Other responsibilities as assigned or required based on the needs of the business.
Participates in Cardinal U training as required.
PREFERRED QUALIFICATIONS:
3 - 5 years of experience in property management
1 - 2 years of experience with property-level accounting and resident account management
High school diploma or GED equivalent is required, a bachelor’s degree preferred
Maintains a consistent level of professional customer service.
Excellent written communication skills, especially short form for easily digestible with pointed, relevant information
Demonstrated ability to pay close attention to details and perform tasks with consistent accuracy
Working knowledge of Yardi / Entrata is preferred.
Ability to thrive in a fast-paced environment and manage multiple projects simultaneously.
Ability to embody the Cardinal Culture and Cardinal Core Values every day.
WORK ENVIRONMENT / PHYSICAL DEMANDS:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Incumbents primarily work in an office environment but may also have frequent exposure to outside of apartment buildings and in all areas of the property including amenities and have frequent exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, type, handle, or feel and talk or hear. The employee regularly required to stand; walk; reach with hands and arms, and climb, stoop, or squat. The employee is often required to sit. Incumbents must be able to physically access all exterior and interior parts of the property and amenities and must be able to work inside and outside in all weather conditions including, but not limited to rain, snow, heat, hail, wind, and sleet. The employee must be able to push, pull, lift, carry, or maneuver office products and supplies of up to twenty (20) pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Routine local travel may be required to attend training classes, client visits, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position. Overnight travel required to attend company functions, training, property visits, and other situations necessary for the accomplishment of special projects that may be assigned from time to time.
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.
To be the best place to work, in any industry, for Anyone, so we can build engaging communities where Residents thrive
Industry
Real Estate
Company size
1,001-5,000 employees
Headquarters
Denver, CO
LinkedIn followers
29,444
Total funding
$15M
The strength of Cardinal is rooted in our identity. We know who we are – we are a culture-based company that attracts top talent, strives for excellence through team performance, and allows the percolation of the best ideas throughout the organization as a means of constant improvement in and throughout our businesses. We launch new opportunistic ventures in synergistic and complementary sectors. Our culture and our commitment to excellence have built a strong-and-valuable reputation in the labor, client, and equity markets.
Offices: 4100 E Mississippi Ave, Denver, CO 80246, US
How much do Finance & Accounting jobs in Denver, CO pay?
Based on 867 listings with disclosed salaries, most finance & accounting jobs in Denver, CO pay between $54k–$150k per year. Individual offers vary with seniority, company size, and specialization.
How many Finance & Accounting jobs are open in Denver, CO right now?
There are currently 1,004 open finance & accounting positions in Denver, CO listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Finance & Accounting roles in Denver, CO?
Companies currently hiring include DaVita Kidney Care, AIR Communities, Janus Henderson Investors, PNC, STACK Infrastructure, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Finance & Accounting jobs in Denver, CO?
Yes — 449 of the 1004 open finance & accounting positions offer remote or hybrid work (114 remote, 335 hybrid).
How do I apply for Finance & Accounting jobs in Denver, CO?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.