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$20/hr–$25/hr
Full-time
Posted just now
~40 hrs/week
Responsibilities
The collector is responsible for maintaining a sound loan portfolio by managing delinquent accounts through phone calls, interviews, and payment arrangements. They also handle legal documentation for repossessions, foreclosures, and bankruptcy proceedings while ensuring compliance with federal regulations.
Requirements
Candidates must have two to five years of related experience and the ability to be bonded. The role requires strong interpersonal skills, the ability to handle sensitive information, and proficiency in office software and equipment.
Full job description
Description
Role
Participates in maintaining a financially sound loan portfolio through early delinquency control. Methods to accomplish this include (but are not limited to): phone calls, collection letters and in person interviews. Recommends further action on accounts as deemed necessary (includes but not limited to): repossession, legal action, foreclosure and referral to collection agency
Major Duties and Responsibilities
55% Responsible for collection of accounts over 16 days delinquent, including but not limited to: soliciting payment arrangements on delinquent loans, interviewing members to determine reason for delinquency, taking appropriate action to resolve the account (could include loan modifications or loan workouts), counseling members concerning their financial obligations and offering suggestions and alternatives, recommending further action as deemed necessary (i.e. repossession, legal action, foreclosure, referral to collection agency), skip tracing as necessary to locate members and posting loan payments.
15% Respond to member inquiries by phone and in person (could include, but not limited to: requests to transport our collateral out of country, address updates, etc.).
10% Prepares and files Small Claims Court documentation with the court. Prepares the required documentation for assignment to collection agencies or attorney. Attends court hearings for various legal/bankrupt files. Recommends and assists in preparing delinquent accounts for charge off requests.
10% Recommends and prepares accounts for repossession and foreclosure and files the appropriate documentation for bankruptcy accounts. Oversees all bankruptcy claims through dismissal, discharge or reaffirmation. Prepares and distributes all supporting repossession documentation in accordance with state/federal regulation.
5% Assigns accounts to third party collection agencies maintaining records of account activity.
5% Monitor and process loan payoff information and provide this communication to dealerships and insurance companies in and accurate and timely manner.
Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control
Requirements
Knowledge and Skills
EXPERIENCE
Two to Five years of similar or related experience, including time spent in preparatory positions.
EDUCATION/CERTIFICATIONS/LICENSES
Ability to be bonded
INTERPERSONAL SKILLS
A significant level of trust and diplomacy is required to be an effective subject matter expert in the position. In-depth dialogues, conversations and explanations with members, direct and indirect reports and outside vendors of a sensitive and/or highly confidential nature is a normal part of the day-to-day experience. Communications can involve motivating, influencing, educating and/or advising others on matters of significance.
ADA Requirements
PHYSICAL REQUIREMENTS
Perform primarily sedentary work with limited physical exertion and occasional lifting of up to 10 lbs. Sits more than 6 hours a day. Must be capable of climbing / descending stairs in emergency situation. Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours whenever required or requested by management. Must be capable of local travel as driver and travel by commercial airlines, rental vehicles and public transportation and be able to lodge in public facilities. Must be capable of regular, reliable and timely attendance.
WORKING CONDITIONS
Must be able to routinely perform work indoors in climate-controlled shared work area with minimal noise.
MENTAL AND/OR EMOTIONAL REQUIREMENTS
Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of member service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters.
Originally founded on October 21, 1937, towards the end of the Great Depression, Houston Police Credit Union was created by Houston police officers to establish a financial institution that was owned and operated by the local police force—a financial cooperative. Their mission was to provide reasonably-priced loans and a safe place for life savings for Houston Police Department employees and their families.
The credit union had 14 charter member-owners and in the beginning, was a meager operation. When a member-owner wanted to apply for a loan, an appointed officer would take the paperwork in his squad car to the member-owner and then return the forms to the credit union, which was originally a small office in HPD's Property Room. Alex Laux was the first approved loan. The loan limit was $25.00.
In 1966, with over 2,150 member-owners and $2.5 million in total assets, the credit union grew large enough to warrant moving out of HPD headquarters and into a separate building. Located at 1600 Memorial Drive, it is still in use as the main branch today.
Membership, assets, and product and service offerings have continued to increase over the years. With a board of directors comprised of HPD executives and officers, the credit union has continued to remain relevant to the lives of its member-owners, even adapting the drive-up at the main branch to accommodate various official vehicles including SWAT trucks and helicopters.
As our membership has grown, so has the credit union. As of 2019, the credit union serves HPD staff, employees, and their families in three locations. Membership has grown to over 28,000 and assets have reached over $721 million. From serving academy recruits with equipment loans to retirement savings and planning, our credit union has become a vital part of our member-owners' lives through every stage of their career.
Offices: 1600 Memorial Drive, Houston, TX 77007, US · 1200 Travis Street, Floor 20, Houston, TX 77002, US · 17314 State Highway 249, Suite 107, Houston, TX 77064, US
How many Finance & Accounting jobs are open in Houston, TX right now?
There are currently 3,426 open finance & accounting positions in Houston, TX listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Finance & Accounting roles in Houston, TX?
Companies currently hiring include H&R Block, JPMorganChase, Amtex Insurance, CenterPoint Energy, Prosperity Bank, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Finance & Accounting jobs in Houston, TX?
Yes — 936 of the 3426 open finance & accounting positions offer remote or hybrid work (244 remote, 692 hybrid).
How do I apply for Finance & Accounting jobs in Houston, TX?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.