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City of Rochester, New York, United States · On-site
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City of Rochester, New York, United States · On-site
Entry level
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Administrative Assistant II - Monroe Region Youth ACT Team
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$18/hr–$26/hr
Full-time
high school
Paid time off, Paid holidays, Medical coverage, Dental coverage, Vision coverage, Flexible spending account
Posted 7d ago
~40 hrs/week
Responsibilities
The Administrative Assistant II provides essential clerical and operational support, including managing databases, coordinating correspondence, and maintaining office systems. They also handle visitor inquiries, manage leader calendars, and ensure compliance with agency protocols and confidentiality standards.
Requirements
Candidates must have a high school diploma or GED and a minimum of 3 years of experience in office management or administration. A valid NYS driver's license with a clean driving record is also required.
Full job description
Job Summary
The Administrative Assistant II is responsible for efficiently completing various administrative tasks and providing essential operational support. This role involves implementing administrative systems, procedures, and policies, and skillfully resolving challenges while exercising independent judgment.
This is a full-time (40 hours), position on a Monday-Friday, 8:30am-5:00pm schedule. This role is based at our 1 Mustard St office in Rochester, NY.
Essential Job Functions
Provide administrative, clerical, operational, and systems support to assigned program or department area.
Coordinate and prepare correspondence, reports, manuals, presentations, and data for the department to ensure deadlines are met.
Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
Create, maintain, and enter information into databases.
Maintain general knowledge about the services and activities of the program or department and use knowledge of overall functions across Hillside.
Maintain scheduling and event calendars of leader as requested.
Compose, type, and distribute meeting notes, routine correspondence, or reports, such as presentations or expense, statistical, or monthly reports.
Complete forms in accordance with company procedures.
Open, read, route, and distribute incoming mail or other materials and answer routine letters.
Coordinate communication and interaction with multiple Hillside departments, including Purchasing, Marketing, Facilities, Technology, HR, Payroll, and Finance, following provided directives.
Respond promptly to inquiries, assess the need for issue escalation, and determine the appropriate method for issue resolution in accordance with agency protocols.
Maintain updated standard operating procedures, including but not limited to ordering supplies and maintaining files and materials.
Assist with handling cash and/or other financial responsibilities in support of program budgets or financial management, as needed.
Manage access to and knowledge derived from confidential information and records to assure that such information/records remain confidential.
Residential Aftercare programs:
Maintain current knowledge of OCFS Administrative Directive and FAQ’s pertaining to Aftercare.
Maintain list of External QRTP’s in order to ensure timely transition for youth.
Maintain contact with Case Managers and Aftercare leads at each campus to support timely internal and external transfers of youth for post-discharge Aftercare.
Maintain knowledge of Aftercare Practices to ensure consistency across campuses.
While this job description covers many aspects of the role, employees may be required to perform other duties as assigned.
Education & Experience
High school diploma or GED required.
Minimum 3 years of experience in office management or administration required.
Special Requirements
Unrestricted, valid NYS driver’s license for minimum of 1 year with a clean driving record and minimum insurance coverage that meets agency standards.
Knowledge, Skills & Abilities
In addition to demonstrating the Hillside Professional Competencies of Communicates Effectively, Personal Excellence, Cultural Competence, Builds and Leverages Relationships, and Optimizes Decision Making, the following occupational competencies must be demonstrated:
Ability to manage multiple tasks, prioritize responsibilities, and maintain a well-organized workspace to ensure efficiency and productivity.
Strong verbal and written communication skills, including the ability to compose professional emails, memos, and reports.
Skill in managing time effectively, including scheduling appointments, coordinating meetings, and prioritizing tasks to meet deadlines and ensure smooth workflow.
Ability to maintain a high level of accuracy and attention to detail in completing administrative tasks such as data entry, filing, and record-keeping to ensure accuracy and minimize errors.
Proficient in using office software such as Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and scheduling virtual meetings.
Physical Demands & Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to work a variable scheduling including evenings and weekends
The following physical demands are required:
Occasional sitting (up to 4 hours)
Occasional standing (up to 1 hour)
Occasional walking (up to 2.5 hours)
Occasional driving (up to 8 hours)
Continuous balancing (up to 8 hours)
Occasional balancing, bending, stooping, climbing, kneeling, pushing, pulling, reaching forward or down, reaching overhead, running, and twisting (up to 2.5 hours)
Weekly lifting up to 50 lbs. (community-based staff may be required to lift an empty wheelchair weighing up to 50 lbs.), 10-15 lbs. on a daily basis
Weekly carrying up to 55 lbs. approximately 10-100 ft., 10-15 lbs. on a daily basis
Manual dexterity is required, including the frequent ability to grasp in both hands and continuous use of fine manipulation skills in both hands (approximately 1-2.5 hrs.)
Occasional exposure to dust, fumes, gases or chemicals is apparent.
Protective clothing or equipment as required: Close toed shoes; Protective Shields, Universal Precaution PPE, Gloves for toileting and food preparation
Ability to change positions as needed
$18.50 Minimum pay rate, $26.00 Maximum pay rate, based on experience.
At Hillside, we believe that healthy youth and strong families with opportunities to succeed are the foundation of any thriving community. Guided by this belief, we provide community-based services, education, and residential treatment to positively impact lives, in partnership with youth and families who have experienced trauma. From locations across Central & Western New York and Prince George’s County, Maryland, our programs serve nearly 10,000 youth, adults, and families each year.
Partnering with families and communities, we deliver high-quality, evidence-based services, in the appropriate settings — whether on residential campuses or in schools, homes, or the workplace. By measuring the impact of our work, we endeavor to deliver ever better outcomes every day.
Equal Opportunity Employer: Hillside is committed to equal opportunities for all, supporting a diverse workforce, creating development opportunities for our people. Hillside is an equal opportunity employer; individuals from underrepresented and/or marginalized identities, Veterans, and disabled persons are encouraged to apply. Upon request, reasonable accommodations will be provided for the disabled.
Total Rewards: We offer a competitive benefits package to include generous paid time off, paid holidays, comprehensive medical, dental and vision coverage, flexible spending account, 403(b) retirement savings plan with employer match, and Employee Assistance Plan – just to name a few of the amazing benefits at Hillside! World changers and change makers join our talent community every day. Apply online, get on board, and grow your career with us!
Partnering with youth, adults and families to provide individualized health, education and human services.
Industry
Individual and Family Services
Company size
1,001-5,000 employees
Founded
1837
Headquarters
Rochester, NY
LinkedIn followers
9,511
Hillside provides integrated services that support the behavioral health, education and workforce-development needs of a diverse community of youth, adults and families throughout Central and Western New York, and in Prince George's County, Maryland. To learn more about Hillside, join our team and support our mission, visit Hillside.com.
Offices: 1183 Monroe Avenue, Rochester, NY 14620, US · 70 Jewett Pkwy, Buffalo, New York 14214, US · 36 Water St, Cuba, New York 14727, US · 6305 Ivy Lane, Suite 420, Greenbelt, MD 20770, US · 704 Salt Springs Rd, Syracuse, New York 13224, US
childrenyouthand familiesSocialHealth CareNon ProfitCharityCivic, Welfare & Social ServicesNon-profit and NGO
How many Administrative jobs are open in City of Rochester, NY right now?
There are currently 390 open administrative positions in City of Rochester, NY listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in City of Rochester, NY?
Companies currently hiring include University of Rochester, Catholic Charities Family and Community Services, The Center for Youth Services, Inc., Trillium Health, L3Harris Technologies, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in City of Rochester, NY?
Yes — 39 of the 390 open administrative positions offer remote or hybrid work (15 remote, 24 hybrid).
How do I apply for Administrative jobs in City of Rochester, NY?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.