City of Rochester, New York, United States · On-site
$19/hr–$26/hr
Mid level
As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. …
Skills: Medical Terminology, Scheduling, Customer Service, Data Entry, Communication
City of Rochester, New York, United States · On-site
$38/hr–$52/hr
Mid level
As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. …
Skills: ASL, Clinical interpreting, Medical terminology, Cultural mediation, Patient communication
City of Rochester, New York, United States · On-site
$38/hr–$52/hr
Mid level
As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. …
Skills: ASL, Clinical interpreting, Cultural mediation, Patient communication, Medical terminology
Full-Time Assistant Customer Service Manager Store #460
City of Rochester, New York, United States · On-site
Entry level
Pay Rate Starting at: Level $18.50/ hr Rates of pay are determined by previous experience and labor contract seniority. SUMMARY The mission of all Tops associates is to adhere to the Tops vision of providing a friendly n…
City of Rochester, New York, United States · On-site
$26/hr–$28/hr
Mid level$1.2B raised
Role Overview The Buyer will purchase materials, equipment and services for internal company use. Ensure that delivery is on time, quality requirements are met, pricing is accurate, and payment is on time. Ensure complia…
Skills: Procurement, Purchasing, Supplier Relationship Management, Purchase Order Management, SAP
City of Rochester, New York, United States · On-site
$25/hr–$35/hr
Entry level
As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. …
City of Rochester, New York, United States · Hybrid
$20/hr–$22/hr
Mid level$10K raised
Description Lifespan is a trusted, mission-driven, regional nonprofit dedicated to helping older adults take on the challenges and opportunities of longer life. We are a great place to work where staff can grow personall…
Skills: Case management, Information and assistance, Options counselling, Database documentation, Public benefits knowledge
The Center for Youth Services, Inc.
Workforce Navigator (Out of School)
City of Rochester, New York, United States · On-site
$19/hr–$22/hr
Entry level
Center for Youth: Started BY YOUTH FOR YOUTH. We partner with youth to realize their full potential, by creating opportunities, removing barriers and promoting social justice. The Center ensures understanding and values …
Skills: Case management, Job readiness training, Career counseling, Data collection, Record keeping
The Center for Youth Services, Inc.
Peer Accountability Council Coordinator
City of Rochester, New York, United States · On-site
$20/hr–$22/hr
Entry level
The Center for Youth: Started BY YOUTH FOR YOUTH. We partner with youth to realize their full potential, by creating opportunities, removing barriers and promoting social justice. Overview: The Coordinator will be respon…
Skills: Communication, Organizational skills, Time management, Clerical skills, Data entry
City of Rochester, New York, United States · On-site
Entry level
WellNow Urgent Care takes pride in creating an environment filled with meaningful work and opportunities by investing in our colleagues. We offer competitive salaries and a comprehensive benefits package which includes n…
Skills: Phlebotomy, Vital signs monitoring, Patient registration, Electronic Medical Records (EMR), Point of care testing
City of Rochester, New York, United States · Hybrid
$23/hr–$25/hr
Mid level$10K raised
Description STATUS: Non-Exempt (37.5 hours a week) HOURLY RATE: Up to $25.00 per hour SUMMARY Lifespan is a trusted, mission-driven regional nonprofit dedicated to helping older adults navigate the challenges and opportu…
Skills: Financial management, Case management, Medicaid, Social security, Budgeting
Sinclair Inc.
Associate Producer
City of Rochester, New York, United States · On-site
$17/hr
Entry level$1.4B raised
WHAM is seeking an Associate Producer to assist with an contribute to the station’s five hours of news on both 13WHAM and WUHF weekday mornings. The candidate must have strong writing and news judgment skills. Working we…
Skills: Writing, News judgment, Video editing, Social media management, Teleprompter operation
City of Rochester, New York, United States · Remote OK
$18/hr–$23/hr
Entry level
Job Description: Thank you for your interest in our Customer Care team. Due to the volume of applications we receive, we review all applications in the order in which they were received. If you are chosen to move to the …
Skills: Customer Service, Bilingual Spanish, Active Listening, Multi-tasking, Windows Environment
The Center for Youth Services, Inc.
Emergency Shelter Case Manager
City of Rochester, New York, United States · On-site
$22/hr–$24/hr
Entry level
Center for Youth: Started BY YOUTH FOR YOUTH. We partner with youth to realize their full potential, by creating opportunities, removing barriers and promoting social justice. The Center ensures understanding and values …
Skills: Case management, Crisis intervention, Youth advocacy, Service planning, Group facilitation
The Center for Youth Services, Inc.
Overnight Resident Assistant- Float
City of Rochester, New York, United States · On-site
Mid level
The Center for Youth: Started BY YOUTH FOR YOUTH. We partner with youth to realize their full potential, by creating opportunities, removing barriers and promoting social justice. Overview: The Center for Youth's multipl…
Skills: Crisis intervention, Conflict resolution, Case management, Time management, Multi-tasking
The Center for Youth Services, Inc.
Youth Engagement Advocate
City of Rochester, New York, United States · On-site
$20/hr–$21/hr
Mid level
The Center for Youth: Started BY YOUTH FOR YOUTH. We partner with youth to realize their full potential, by creating opportunities, removing barriers and promoting social justice. Overview: Safe Harbour provides case coo…
Skills: Crisis Intervention, Case Management, Youth Advocacy, Individual Counseling, Community Outreach
The Center for Youth Services, Inc.
Facilities/ Maintenance Technician
City of Rochester, New York, United States · On-site
Mid level
The Center for Youth: Started BY YOUTH FOR YOUTH. We partner with youth to realize their full potential, by creating opportunities, removing barriers and promoting social justice. Overview: The Maintenance Technician wor…
Skills: General maintenance, Painting, Light carpentry, Minor electrical work, Preventative maintenance
The Center for Youth Services, Inc.
Relief Resident Assistant
City of Rochester, New York, United States · On-site
Entry level
The Center for Youth: Started BY YOUTH FOR YOUTH. We partner with youth to realize their full potential, by creating opportunities, removing barriers and promoting social justice. Overview: The Arnett House is a transiti…
Skills: Client engagement, Crisis intervention, Record keeping, Problem solving, Decision making
City of Rochester, New York, United States · On-site
$21/hr–$30/hr
Mid level
As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. …
City of Rochester, New York, United States · On-site
$19/hr–$26/hr
Mid level
As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. …
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$19/hr–$26/hr
Full-time
high school, associate degree
Posted 27d ago
~40 hrs/week
Responsibilities
The Interpreter Services Scheduler coordinates the scheduling program for Interpreter Services by managing clinical requests and determining the optimal mode of communication. They also provide customer service by triaging emergency requests and collaborating with clinical departments to ensure continuity of care.
Requirements
Candidates must have a high school diploma and at least three years of relevant experience. Proficiency in medical terminology and experience with scheduling software or electronic medical records is preferred.
Full job description
As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.
Job Location (Full Address):
601 Elmwood Ave, Rochester, New York, United States of America, 14642
Opening:
Worker Subtype:
Regular
Time Type:
Full time
Scheduled Weekly Hours:
40
Department:
500381 InterpreterSvc-Spanish/Foreign
Work Shift:
UR - Day (United States of America)
Range:
UR URCC 204 H
Compensation Range:
$19.72 - $26.62
The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.
Responsibilities:
The Interpreter Services Scheduler coordinates the scheduling program for Interpreter Services. Monitors and ensures that all functions are completed accurately and efficiently with excellent customer service utilizing the SMH ICARE values. The Scheduler is proficient at the utilization of the Interpreter Scheduling System and ePARC/eRecord systems.
ESSENTIAL FUNCTIONS
With general direction accompanied by initiative, independent judgment and confidentiality, the Level I Scheduler performs, but is not limited to the following tasks:
Interpreter Clinical Request Management
Processes the request in ePARC and interpreter scheduling systems.
Utilizes independent judgement and analyzes the clinical situation to determine the optimal mode of interpreter communication between the patient, family members and providers (i.e. in person interpreter; video; telephone).
Evaluates the patients’ needs of communication complexities and preferences.
If applicable, determines the availability of identified in-person interpreters taking into consideration travel time between appointments, mental/physical fatigue, etc.
Tracking any on-going assignments coming thru email and/or ePARC to provide patients continuity of care.
If applicable, submits requests to third party vendors to secure interpreters.
Identifies and confirms the assignments in ePARC.
Produces and reviews interpreter worklist reports in ePARC continuously throughout the day.
Collaborates with Interpreter Services Supervisors.
Collaborates with clinical departments’ managers/supervisors to educate regarding interpreter services and follow up on patient appointments and interpreter needs.
Pager/Instant Messaging –
When needed, triage emergency requests from the on-call pager within a response time of 5 minutes (web-paging and via phone).
Determines type of Interpreter needed
Coordinate with Day to Day Scheduler for any same day clinic add-ons or schedule changes.
Document all pages in Daily Log
Constant instant messaging communication with interpreters on assignment status
If an interpreter is not available, in collaboration with Level II schedulers and/or Interpreter Services Supervisors, recommends which interpreter to pull from a non-emergent patient appointment.
Determines when to escalate a situation to the Level II Schedulers and/or Interpreter Services Supervisors.
Phones
Triage/directing calls throughout the day
Answer general interpreter related questions
Assist with patient calls regarding
Appointments (confirm, re-schedule, inquiries on location, and Interpreter Preference)
Contact clinics via phone for various scheduling matters (inform of interpreter availability, clarify appt. information/details as needed) etc.
Interpreter Services In-Box –
Acknowledge and confirm requests coming thru email
Quality
Consistently monitors assigned, new, and changes/cancellations interpreter requests to ensure appropriately allocated interpreter services.
If applicable, distributes daily schedules to interpreters by deadlines.
Acts as a liaison to interpreters or vendor partners to answer their questions and obtain information regarding schedules and assignments.
Assigns appropriate interpreter modality to meet Department of Health, Joint Commission and ADA standards/regulations.
Recommends process improvements.
Attends/views educational programs as needed or requested
Other duties as assigned.
MINIMUM EDUCATION & EXPERIENCE
High School diploma and 3 years of relevant experience required.
Associate’s degree in Medical, Secretarial or related field and a minimum of three years of relevant experience Preferred
Or an equivalent combination of education and experience. Required
KNOWLEDGE, SKILLS AND ABILITIES
Medical Terminology, experiences with surgical/appointment scheduling software (such as eRecord/ePARC), and electronic medical records. Preferred
Demonstrated customer relations skills. Preferred
The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University’s Mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.
Related keywords
Interpreter ServicesSchedulingePARCeRecordMedical TerminologyClinical Request ManagementCustomer ServiceTriageHealthcare AdministrationPatient CareData ManagementCommunicationScheduling SoftwareElectronic Medical RecordsAdministrative Support
Learn, Discover, Heal, Create. And Make the World Ever Better. #Meliora
Higher Education Rochester, ny 109,899 followers
Industry
Higher Education
Company size
1,001-5,000 employees
Founded
1850
LinkedIn followers
22
The University of Rochester (UR) is a private, nonsectarian, research-intensive university located in Rochester, New York. The University grants bachelor's, masters, and doctoral degrees through seven schools and various interdisciplinary programs.The University enrolls over 6,000 undergraduates and nearly 5,000 graduate students, and competes in the NCAA's Division III for athletics. The University with its affiliated UR Medicine health system is the largest employer in the Greater Rochester area.
EducationArts and sciencesEngineeringMusicMedicineNursingand Business
How many Administrative jobs are open in City of Rochester, NY right now?
There are currently 401 open administrative positions in City of Rochester, NY listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in City of Rochester, NY?
Companies currently hiring include University of Rochester, Catholic Charities Family and Community Services, The Center for Youth Services, Inc., Trillium Health, L3Harris Technologies, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in City of Rochester, NY?
Yes — 37 of the 401 open administrative positions offer remote or hybrid work (14 remote, 23 hybrid).
How do I apply for Administrative jobs in City of Rochester, NY?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.