Associate Director, Business Operations and Excellence for Patient Value Access
Cambridge, Massachusetts, United States · Hybrid
$154k–$243k/yr
Senior$2.5B raised
By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice an…
Skills: Business Operations, Process Improvement, Change Management, Project Management, Performance Tracking
Mentor Technical Group (MTG) provides a comprehensive portfolio of technical support and solutions for the FDA-regulated industry. As a world leader in life science engineering and technical solutions, MTG has the knowle…
By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice an…
Skills: Calendar Management, Travel Arrangement, Expense Reporting, Business Etiquette, Executive Support
At Forrester, we’re trusted to work on trailblazing, mission critical problems that business and technology leaders face today. That’s why we’re always looking to empower talented individuals to perform at their best eve…
Minimum qualifications: 2 years of administrative experience in a technology or international environment working on core administrative tasks (e.g., travel management, expense reports, calendar management, facilities co…
Job Summary: WHO ARE WE? Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmas…
Company Description The Harvard University Police Department (HUPD) is a full-service police agency dedicated to maintaining a safe and secure environment that supports Harvard’s mission of teaching, research, and learni…
Skills: Patrolling, Crime Investigation, Crowd Control, First Aid, Conflict Mediation
Company Description The Harvard University Police Department (HUPD) is a full-service police agency dedicated to maintaining a safe and secure environment that supports Harvard’s mission of teaching, research, and learni…
Skills: Patrolling, Crime Investigation, Crowd Control, Conflict Mediation, First Aid
Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise…
By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice an…
Skills: Project Management, Business Operations, SharePoint, Microsoft Teams, Microsoft Office
Who are we? About LabCentral Founded in the heart of Kendall Square in 2013, LabCentral is a network of shared laboratory spaces and scientific communities that serve as a launchpad for high-potential life-sciences and b…
Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise…
Skills: Curriculum Design, Project Management, Research Integrity, Case Management, Federal Regulations Compliance
Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise…
Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise…
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring …
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Job Description: The Medical Education Coordinator is responsible for overseeing and coordinating all hospi…
Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise…
Skills: Research Compliance, Risk Assessment, Export Control, Conflict Of Interest Management, International Collaborations
Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise…
Skills: Data Integrity, SQL, Project Management, CRM Management, Data Analysis
Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise…
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$154k–$243k/yr
Full-time
bachelor degree
Medical Insurance, Dental Insurance, Vision Insurance, 401(k) Plan and Company Match, Short-term Disability Coverage, Long-term Disability Coverage
Posted 19d ago
~40 hrs/week
Responsibilities
Lead operational support and business excellence activities to ensure smooth delivery of patient value access. Coordinate issue resolution and partner with internal supply, distribution, and commercial teams to improve workflows and performance tracking.
Requirements
Requires several years of experience in business or access operations and a bachelor's degree in business, life sciences, or healthcare administration. Candidates must demonstrate strong skills in process improvement, team leadership, and the use of reporting tools to support operational decisions.
Full job description
By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.
Job Description
About the role:
The Associate Director, Business Operations and Excellence for Patient Value Access is responsible for leading the operational support that helps the team deliver access, service, and process excellence. You will help ensure smooth day-to-day operations, improve ways of working, and support the systems, reporting, and coordination needed to serve patients, customers, and internal teams. This role supports Takeda’s mission of bringing Better Health to people and a Brighter Future to the world. You will report to the Head of US Oncology Business Unit (OBU), Patient Value and Access. This is a hybrid role based in Cambridge, MA.
How you will contribute:
Lead business operations and excellence activities that support the Patient Value Access function
Improve processes, workflows, and ways of working to strengthen service delivery and operational performance
Coordinate issue resolution, including customer, patient access, and operational concerns, and help ensure timely follow-up
Partner with internal teams across supply, distribution, access, and commercial groups to support clear handoffs and resolve operational issues
Oversee the use of systems, tools, and databases that support access operations, reporting, and team productivity
Support planning, reporting, and performance tracking for the function, including key metrics and business reviews
Help manage projects and continuous improvement initiatives, using structured approaches such as change management and agile ways of working
Lead and develop a team or small unit by setting objectives, delegating work, and supporting delivery against budgets and timelines
Minimum Requirements/Qualifications:
Several years of experience in business operations, access operations, customer operations, or a related area
Bachelor’s degree in business, life sciences, health care administration, or a related field
Strong experience with process improvement, change management, and project management concepts
Ability to work across teams and support alignment between access, supply, distribution, and commercial functions
Experience using reporting tools, databases, and business systems to support operational work and performance tracking
Experience leading teams, setting priorities, and managing work against objectives and timelines
Ability to use data and practical judgment to identify issues, recommend improvements, and support decisions
Clear communication skills for working with internal partners and external customers
As a leader of a functional area or organization, you will set objectives, delegate tasks, and ensure operational success, with reviews by senior management. You will also help shape company policies, tackle complex problems, and meet budgets and schedules. Your responsibilities include managing projects, influencing organizational goals, maintaining frequent communication with peers and customers, and leading teams and projects, serving as a best practice/quality resource.
Travel Requirements: Limited travel up to 10%.
More about us
At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.
Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to deliver Better Health and a Brighter Future to people around the world.
This position is currently classified as "hybrid" in accordance with Takeda's Hybrid and Remote Work policy.
Takeda Compensation and Benefits Summary
We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.
For Location:
Cambridge, MA
U.S. Base Salary Range:
$154,400.00 - $242,550.00
The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual base salary offered will be in accordance with state or local minimum wage requirements for the job location.
U.S. based employees may be eligible for short-term and/ or long-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.
EEO Statement
Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.
Locations
Cambridge, MA
Worker Type
Employee
Worker Sub-Type
Regular
Time Type
Full time
Job Exempt
YesIt is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
We strive to transform lives. While the science we advance is constantly evolving, our core purpose is enduring. For more than two centuries, our values have guided us to do what’s right for patients and for society.
We know that changing lives requires us to do things differently. We start by listening to and addressing what really matters to patients, the people who love them, and those in the healthcare system who provide care. And that’s what inspires us all to be bold, push boundaries and set new standards that open up greater opportunities.
Read our community guidelines: https://takeda.info/communityguidelines
Offices: Tokyo, JP · 1 Takeda Parkway, Deerfield, Illinois 60015, US · 40 Landsdowne St, Cambridge, Massachusetts 02139, US · Avenida das Nações Unidas, 14.401, Torre Jequitibá - 10°, 11° e 12° andares, São Paulo, 04794-000, BR · 43 Old Oak Rd, Bellville, Western Cape 7550, ZA
How many Administrative jobs are open in Cambridge, MA right now?
There are currently 339 open administrative positions in Cambridge, MA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Cambridge, MA?
Companies currently hiring include Harvard Division of Medical Sciences, Anna Jaques Hospital, Hildebrand Family Self-Help Center, Inc., Sanofi, East Cambridge Savings Bank, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Cambridge, MA?
Yes — 162 of the 339 open administrative positions offer remote or hybrid work (9 remote, 153 hybrid).
How do I apply for Administrative jobs in Cambridge, MA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.