Boston, Massachusetts, United States · On-site
$17/hr–$21/hr
POSITION SUMMARY: Under direct supervision of the Support Services Manager, performs various clerical duties, including greeting patients and visitors, handling incoming calls, hospital paging, providing general informat…
Skills: Customer service, Telephone etiquette, Clerical duties, Data entry, Patient reception
Boston, Massachusetts, United States · On-site
In order to participate in Berklee Student Employment, a student must fulfill the following requirements: Current student at Berklee College of Music or Boston Conservatory at Berklee. Enrolled at least half-time in a de…
Skills: Administrative support, Communication, Interpersonal skills, Organization, Event planning
Boston, Massachusetts, United States · On-site
$18/hr–$26/hr
Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our missio…
Skills: Administrative support, Patient flow coordination, Electronic medical record, Medical terminology, Scheduling
Boston, Massachusetts, United States · On-site
$23/hr–$32/hr
About the Opportunity About the D'Amore-McKim School of Business: Founded in 1922, the D'Amore-McKim School of Business at Northeastern University prepares the leaders that the times demand. We deliver a curriculum that …
Skills: Office administration, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
Boston, Massachusetts, United States · On-site
Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…
Skills: Security, Customer service, Access control, Incident response, Communication
Boston, Massachusetts, United States · On-site
Job Description At DPR, roles and responsibilities are more than describing a job title—they are a commitment to building great things together. The job description(s) below defines core responsibilities and the scope of…
Skills: Administrative support, Purchase orders, Invoice reconciliation, Data entry, Order processing
Boston, Massachusetts, United States · Hybrid
$17/hr–$24/hr
Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As …
Skills: Administrative Support, Clinical Operations, Patient Scheduling, Medical Records Management, Billing
Boston, Massachusetts, United States · Hybrid
$85k–$95k/yr
Position Summary: A Wealth Planner will provide comprehensive wealth management strategies consistent with our clients’ goals and values. This colleague will support a Wealth Advisor in managing client relationships. Alo…
Skills: Wealth management, Financial planning, Estate planning, Tax planning, Client relationship management
Boston, Massachusetts, United States · Hybrid
$17/hr–$24/hr
Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As …
Skills: Patient Scheduling, Medical Billing, Epic EHR, Insurance Verification, Referral Coordination
Rhythm Pharmaceuticals Inc.Boston, Massachusetts, United States · Hybrid
$135k–$215k/yr
Company Overview Rhythm is a global, commercial-stage biopharmaceutical company committed to transforming the lives of patients living with rare neuroendocrine diseases. We develop medicines for previously untreatable or…
Skills: Publication management, Project management, Medical communications, Scientific writing, Manuscript submission
Boston, Massachusetts, United States · On-site
$25/hr–$33/hr
POSITION SUMMARY: Provides guidance and ancillary service for clinical activities by performance of specimen procurement, related specialized procedures, specimen processing and reference lab processing. Position: Labora…
Skills: Phlebotomy, Specimen processing, Venipuncture, Laboratory information systems, Epic registration
Boston, Massachusetts, United States · Hybrid
$21/hr–$29/hr
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. The Administrative Assistant III will work in the General Cardiology Department at Beth Israel Deaconess Me…
Skills: Administrative support, Patient scheduling, Telephone screening, Medical record maintenance, Data entry
Boston, Massachusetts, United States · On-site
$22/hr–$26/hr
Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As …
Skills: Case management, Discharge planning, Medical terminology, Community resources, Patient interaction
Boston, Massachusetts, United States · On-site
$115k–$186k/yr
Work Location: Philadelphia, Pennsylvania, United States of America Hours: 40 Pay Details: $115,440 - $186,160 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth oppo…
Skills: Trust administration, Estate planning, Financial planning, Relationship management, Sales
Boston, Massachusetts, United States · Hybrid
$23/hr–$33/hr
Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As …
Skills: Pharmacy purchasing, Supply chain management, Inventory management, Purchase orders, Vendor management
Boston, Massachusetts, United States · On-site
$24/hr–$33/hr
POSITION SUMMARY: The BEACON Senior Administrative Coordinator serves as the key support for coordinating a large, reproductive health services housed within a busy ambulatory clinic, responsible for both the day to day …
Skills: Administrative coordination, Medical scheduling, Data collection, Regulatory compliance, Patient communication
Boston, Massachusetts, United States · On-site
$17/hr
As a Visitor Assistant, you will be one of the first employees to greet and welcome visitors from all over the world, and ensure they have a memorable, educational, and safe experience at the New England Aquarium. From t…
Skills: Customer service, Communication, Cashiering, Problem solving, Interpersonal skills
Boston, Massachusetts, United States · On-site
$22/hr–$27/hr
POSITION SUMMARY: The incumbent is responsible for coordinating all the functions and activities related to patient access including, but not limited to: front end customer service, patient registration, insurance/covera…
Skills: Customer service, Patient registration, Insurance verification, Appointment scheduling, Medical billing
Boston, Massachusetts, United States · Hybrid
$17/hr–$24/hr
Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As …
Skills: Administrative support, Clinical operations, Patient scheduling, Medical billing, Data entry
Boston, Massachusetts, United States · On-site
$20/hr–$29/hr
Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As …
Skills: Sterile processing, Medical terminology, Inventory management, Procedural readiness, Case picking
Boston, Massachusetts, United States • On-site
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The Guest Support Services representative manages the hospital information desk by greeting visitors, handling incoming calls, and providing patient room information. They also coordinate emergency alerts, assist with patient transportation requests, and ensure compliance with hospital safety and privacy policies.
The role requires a high school diploma and 1-2 years of relevant experience. Candidates must possess strong analytical skills, the ability to handle sensitive information with tact, and proficiency in computer data entry.
Under direct supervision of the Support Services Manager, performs various clerical duties, including greeting patients and visitors, handling incoming calls, hospital paging, providing general information about the hospital to the public and customers to ensure efficient and courteous service functions for the Information desks and telephone.
Answers telephones and greets patients and visitors in a professional manner.
Answers incoming calls, transfers calls to the appropriate person or department, and as necessary, assists in placing outgoing calls. Locates admitted patients in the computer system and provides visitors pass and or room information.
Provides emergency room patients’ visitors with ED visitor passes.
Escorts visitors to Emergency Room as needed.
Contact inpatient floors for approval prior to issuing visitor’s passes during non-visiting hours.
Communicates appropriately with visitors for any protected, high profile or “opt-out” patients, including referring to security for clearance passes.
Utilizes EPIC and Employee Paging Directory to access necessary patient information so as to correctly direct outpatients and visitors.
Requests Uber Ride for discharged patient, Cancer Care Center and Providing Health Centers
Maintains patient confidentiality in accordance with hospital HIPPA policy.
Demonstrates knowledge and skills to perform all functions of all information desk and telephone system and periodically rotates desk and telephone assignment.
Responds to requests for direct dial numbers, department numbers, physician on-call status and department functions utilizing an automated system.
Rotates various desk as needed.
Handles special and priority calls such as medical emergency, code alerts and a variety of emergency and time sensitive calls from the general public, patients, medical personnel and other Boston Medical Center clients.
Follows prescribed procedures and using page/alert systems, notifies appropriate personnel in cases of medical emergencies, cardiac arrests, drills, disasters, or other contingencies.
Inform Manager of service effecting problems.
Assists in the training and orientation of Guest Support Services.
Assists in providing lunch coverage for colleagues assigned.
Cleans and organizes work area and reports any safety concerns or equipment malfunctions to supervisor.
Notifies supervisor of supply shortage on a regular basis.
Provides positive and effective customer service that supports departmental and hospital operations.
Performs patient information/reception duties. Provides information to the general public, patients,
Utilizes hospital's Values as the basis for decision making and to facilitate the division's hospital mission.
Follows established hospital infection control and safety procedures.
OTHER DUTIES:
Performs other duties as needed
Work requires a High School level of education
1-2 years’ experience or an equivalent combination of education or experience
Work requires the analytical skills to gather and interpret data and to follow established procedures.
Work requires the ability to exchange information on factual matters, greet visitors, explain hospital policies or relay messages to appropriate personnel. This type of interaction requires courtesy and tact when dealing with patients, visitors or hospital employees.
Work requires frequent sitting and frequent walking
Work requires ability to check documents for accuracy.
Work requires regularly inputting/retrieving data from computer systems.
This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, and licensure/certifications directly related to position requirements. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), contract increases, Flexible Spending Accounts, 403(b) savings matches, earned time cash out, paid time off, career advancement opportunities, and resources to support employee and family wellbeing.
Equal Opportunity Employer/Disabled/Veterans
According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.
BOSTON MEDICAL CENTER, BOSTON is a medical practice company based out of 40 BRATTLE ST, Arlington, Massachusetts, United States.
Offices: 40 BRATTLE ST, Arlington, Massachusetts 02476, US
View all jobs at BOSTON MEDICAL CENTER, BOSTONThere are currently 2,884 open administrative positions in Boston, MA listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Mass General Brigham, BOSTON MEDICAL CENTER, BOSTON, MassDEP, Anna Jaques Hospital, Boston University College of General Studies, among others. Browse the listings above to see every active employer.
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