Bangalore, Karnataka, India · On-site
About Firstsource Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specialises in helping customers stay ahead of the curve through transformational soluti…
Skills: English Communication, Customer Service, Problem Solving, CRM Tools, Ticketing Systems
Bangalore, Karnataka, India · On-site
About Firstsource Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specialises in helping customers stay ahead of the curve through transformational soluti…
Skills: Customer Service, English Communication, Problem Solving, CRM Tools, Ticketing Systems
Bangalore, Karnataka, India · On-site
Job Summary: The Sr Compliance Analyst oversees regulatory and business compliance practices. Uses functional and technical expertise to evaluate day-to-day operations, establishes robust auditing procedures, guides stak…
Skills: Payroll Compliance, Auditing, Stakeholder Management, KPI & OKR Analysis, Regulatory Monitoring
Bangalore, Karnataka, India · On-site
Job Description Job Summary We are seeking a motivated HR Recruiter with minimum 6 months of experience in recruitment agency environment to join our dynamic HR team. In this entry-level role, you will support talent acq…
Skills: Sourcing, Resume Screening, Interview Coordination, Candidate Assessment, Applicant Tracking System
Bangalore, Karnataka, India · On-site
Job Role: Assisting team in day to day tasks and coordinating with RMs for activities related to business. Document collection from client and to ensure completion of all the documents along with signatures and stamps. T…
Skills: MIS Coordination, Document Collection, Business Coordination, Transaction Processing, Disbursement Process
Bangalore, Karnataka, India · On-site
About PhonePe Limited: Headquartered in India, its flagship product, the PhonePe digital payments app, was launched in Aug 2016. As of April 2025, PhonePe has over 60 Crore (600 Million) registered users and a digital pa…
Skills: Payroll Administration, Statutory Compliance, Indian Payroll Laws, MS Excel, Stakeholder Communication
Bangalore, Karnataka, India · On-site
Job Description Job Summary We are seeking a motivated HR Recruiter with minimum 6 months of experience in recruitment agency environment to join our dynamic HR team. In this entry-level role, you will support talent acq…
Skills: Sourcing, Resume Screening, Interview Coordination, Candidate Assessment, Applicant Tracking System
Bangalore, Karnataka, India · On-site
Overview BTVK Advisory is a leading advisory firm whose specialized professionals guide clients through an ever-changing business world, helping them win now and anticipate tomorrow. BTVK Advisory, and its affiliated ent…
Skills: Resource Management, Staff Scheduling, Utilization Management, Analytical Skills, Problem Solving
Bangalore, Karnataka, India · Hybrid
Imagine yourself… Growing your expertise and expanding your skillset with every project. Thriving in a supportive team environment that inspires you to strive for excellence. Contributing to a brighter, more sustainable …
Skills: Order Management, Proposals, Oracle, Salesforce, Case Management
Bangalore, Karnataka, India · On-site
Overview BTVK Advisory is a leading advisory firm whose specialized professionals guide clients through an ever-changing business world, helping them win now and anticipate tomorrow. BTVK Advisory, and its affiliated ent…
Skills: Resource Management, Project Management, Staff Scheduling, Utilization Analysis, Conflict Resolution
Bangalore, Karnataka, India · On-site
Overview BTVK Advisory is a leading advisory firm whose specialized professionals guide clients through an ever-changing business world, helping them win now and anticipate tomorrow. BTVK Advisory, and its affiliated ent…
Skills: Workday Procurement, Purchase Order Management, Procurement Operations, International Buying, Supplier Onboarding
Bangalore, Karnataka, India · On-site
Job Description Job Summary We are seeking a motivated HR Recruiter with minimum 6 months of experience in recruitment agency environment to join our dynamic HR team. In this entry-level role, you will support talent acq…
Skills: Sourcing, Resume Screening, Interview Coordination, Candidate Assessment, Applicant Tracking System
Bangalore, Karnataka, India · On-site
Job Description Job Summary We are seeking a motivated HR Recruiter with minimum 6 months of experience in recruitment agency environment to join our dynamic HR team. In this entry-level role, you will support talent acq…
Skills: Sourcing, Resume Screening, Interview Coordination, Candidate Assessment, Applicant Tracking System
Bangalore, Karnataka, India · On-site
ABOUT FIRSTSOURCE Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specialises in helping customers stay ahead of the curve through transformational soluti…
Skills: Customer Support, English Communication, Problem Solving, Typing Skills, Microsoft Outlook
Bangalore, Karnataka, India · On-site
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of …
Skills: Accounting Process Review, Invoice Verification, Data Organizing, Coordination, Analytical Skills
Marriott International Hotels, Inc.Bangalore, Karnataka, India · On-site
POSITION SUMMARY Check figures, postings, and documents for accuracy. Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures. Record, store, access, and/or…
Skills: Accounts Payable, Financial Reporting, Account Reconciliation, Data Entry, General Ledger
Bangalore, Karnataka, India · On-site
Job Description Job Summary We are seeking a motivated HR Recruiter with minimum 6 months of experience in recruitment agency environment to join our dynamic HR team. In this entry-level role, you will support talent acq…
Skills: Sourcing, Resume Screening, Interview Coordination, Candidate Assessment, Applicant Tracking System
Bangalore, Karnataka, India · On-site
JobAccount Coordinator - CS, OM Description
Skills: Account Coordination, Customer Service, Order Management, Media Services, Workflow Management
Bangalore, Karnataka, India · On-site
ABOUT FIRSTSOURCE Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specialises in helping customers stay ahead of the curve through transformational soluti…
Skills: Email Communication, Chat Support, Customer Experience, Problem Solving, Microsoft Outlook
Bangalore, Karnataka, India · On-site
Invoice Processing – PO & Non-PO, Employee Expenses BookingsMaintain accurate records of accounts payable transactions, invoices, and payments. Ensure all transaction processing is completed within SLA with accuracy.Mana…
Skills: Invoice Processing, Accounts Payable, P2P Process, SAP S4 Hana, Account Reconciliation
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The role involves handling customer inquiries and resolving issues via phone, email, and chat to ensure high client satisfaction. The associate acts as a brand ambassador, maintaining detailed records of interactions and adhering to service level agreements.
Candidates should be graduates or undergraduates with up to 2 years of experience in customer service. Proficiency in English is required, and familiarity with CRM tools and a willingness to work flexible 24/7 shifts are preferred.
About Firstsource
Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specialises in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased efficiency, deeper insights, and superior outcomes.
We are trusted brand custodians and long-term partners to 100+ leading brands with presence in the US, UK, Philippines, India and Mexico. Our ‘rightshore’ delivery model offers solutions covering complete customer lifecycle across Healthcare, Telecommunications & Media and Banking, Financial Services & Insurance verticals.
Our clientele includes Fortune 500 and FTSE 100 companies
Job Title: Associate / Sr Associate - Email/Chat support
Job Type: Full Time
Grade: H2
Job Category: Associate
Function/Department: Operations
Reporting to: Team Leader
Role Description: The Customer Service Associate is a frontline role responsible for delivering exceptional customer service to clients based in various regions. The role involves handling customer inquiries, resolving issues, and providing support across multiple communication channels, including phone, email, and chat. The Customer Service Associate will act as a brand ambassador, ensuring client satisfaction, and maintaining positive relationships with customers.
Roles & Responsibilities
Expected/Key Results
Preferred Educational Qualifications
Preferred Work Experience
Competencies & Skills
#WeMakeItHappen - for our clients, colleagues and communities!
Established in 2001, Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company, is a specialized BPS partner with hyper-focused, domain-centered teams and cutting-edge tech, data, and analytics. We help our clients across healthcare, banking and financial services, communications, media, technology, retail and utilities reimagine their business with our UnBPO(TM) approach. Our team of over 35,000 Firstsourcers, globally, is driven to Make It Happen for our clients, solving their biggest challenges. We are a trusted growth partner for over 200 leading global brands, including several Fortune 500 and FTSE 100 companies and present in the US, the UK, Mexico, India, Australia, South Africa and the Philippines.
Offices: 2nd, 3rd, 4th & 5th Floor, Paradigm B, Mindspace, New Link Road, Malad West, Mumbai, MH 400064, IN · 5th Floor, Space One, Beadon Road, London, W6 0EA, GB · Suites 100, 215, 350, Atrium Centre, 10400 Linn Station Rd, Louisville, Kentucky 40223, US · 3rd Floor, Skyrise 1 Building, Cebu IT Park, Apas, Cebu City, 6000, PH · 3rd & Ground Floor, Tower 5A & B, Pritech II SEZ (Ecospace Park), Sarjapura Outer Ring Road, Varthur Hobli, Bengaluru, Karnataka 560103, IN
There are currently 259 open administrative positions in Bangalore, India listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Skyfi Labs, Conduent, Marriott International Hotels, Inc., KPMG India, Firstsource, among others. Browse the listings above to see every active employer.
Yes — 34 of the 259 open administrative positions offer remote or hybrid work (10 remote, 24 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
