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Full-time
Comprehensive benefits, Career development opportunities
Posted 4h ago
~40 hrs/week
Responsibilities
Lead the end-to-end design of complex digital product initiatives from discovery through delivery. Collaborate with cross-functional teams to define user-centered solutions while mentoring designers and driving design consistency.
Requirements
Requires 7+ years of experience in digital product design for web and mobile applications. Must possess expert proficiency in Figma and a strong portfolio demonstrating end-to-end product design for complex experiences.
Full job description
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
The Enterprise Digital Product Office (EDPO) at Optum is a centralized organization focused on accelerating digital transformation across the enterprise. The team partners across business, technology, and operations to design, build, and scale product-centric solutions that improve customer experiences, optimize operational workflows, and deliver measurable business outcomes. The team drives consistency in product strategy, agile delivery, and design practices, enabling teams to operate with greater speed, clarity, and impact. By aligning cross-functional stakeholders and leveraging modern technologies—including cloud platforms, data, and AI—the organization supports the development of scalable, user-centered solutions that help advance Optum’s mission to build a more effective and equitable health care system.
As a Senior Product Designer, you'll lead the design of complex digital experiences across responsive web and mobile applications while helping shape product direction and customer outcomes. You'll drive discovery, facilitate cross-functional collaboration, mentor fellow designers, and influence product strategy through thoughtful design, research, and data-informed decision making. This role balances strategic thinking with hands-on design execution.
Primary Responsibilities:
Lead the end-to-end design of complex product initiatives, from discovery and concept development through delivery and continuous improvement
Partner with product managers, engineers, researchers, and business stakeholders to define problems, identify opportunities, and create user-centered solutions
Facilitate discovery activities, including stakeholder workshops, journey mapping, concept exploration, and experience visioning to inform product direction
Translate user research, analytics, and business insights into design strategies that balance user needs, business objectives, and technical feasibility
Explore multiple design concepts, iterate based on user feedback and testing, and continuously refine experiences throughout the product lifecycle
Define and communicate design concepts through user flows, wireframes, high-fidelity mockups, prototypes, and compelling design presentations
Champion user-centered design, accessibility, and inclusive design principles while advocating for the needs of diverse users throughout the product lifecycle
Drive consistency by contributing to and evolving the design system, reusable patterns, and design best practices across products
Build alignment across cross-functional teams by communicating design rationale, facilitating discussions, and influencing product decisions
Leverage AI-enabled tools responsibly to improve research, ideation, documentation, and design workflows while helping identify opportunities to increase team effectiveness
Partner closely with engineering throughout implementation to ensure high-quality execution through design reviews and quality assurance
Mentor and provide constructive feedback to other designers, helping elevate design quality and foster a collaborative learning culture
Demonstrate curiosity, adaptability, and continuous learning while contributing to the evolution of design practices across the organization
Collaborate effectively with globally distributed teams, including partners across multiple time zones, while communicating design decisions clearly and confidently
Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
Required Qualifications:
7+ years of experience designing digital products for web and mobile applications
Experience leading discovery activities and collaborating with cross-functional teams throughout the product development lifecycle
Experience working in Agile product development environments
Solid portfolio demonstrating expertise in leading end-to-end product design for complex digital experiences
Expert proficiency with Figma for interface design, prototyping, design systems, and design documentation
Deep understanding of user experience design principles, interaction design, information architecture, accessibility, and enterprise product design
Demonstrated solid communication, facilitation, and presentation skills with the ability to influence stakeholders at multiple levels
Demonstrated ability to mentor designers and contribute to a collaborative design culture
Preferred Qualifications:
Experience designing enterprise software or large-scale digital products
Experience working in a Product Company, Global Capability Center, or consulting organization supporting long-term product development
Experience collaborating with globally distributed teams, including U.S. based stakeholders
Experience using AI-enabled tools to improve research, design exploration, documentation, or team workflows
Healthcare experience is preferred but not required. Experience designing products in similarly complex or regulated industries including insurance, financial services, retail, telecommunications, life sciences, pharmaceuticals, or enterprise software is also valued
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is a health care and well-being company with a mission to help people live healthier lives and help make the health system work better for everyone.
We are 340,000 colleagues in two distinct and complementary businesses working to help build a modern, high-performing health system through improved access, affordability, outcomes and experiences.
Optum delivers care aided by technology and data, empowering people, partners and providers with the guidance and tools they need to achieve better health. UnitedHealthcare offers a full range of health benefits, enabling affordable coverage, simplifying the health care experience and delivering access to high-quality care.
We work with governments, employers, partners and providers to care for 147 million people and share a vision of a value-based system of care that provides compassionate and equitable care.
At UnitedHealth Group, our mission calls us, our values guide us and our diverse culture connects us as we seek to improve care for the consumers we are privileged to serve and their communities.
Click below to search careers or join our social communities:
• Search & apply for careers at careers.unitedhealthgroup.com/
• Follow us on Twitter at twitter.com/UnitedHealthGrp
• Follow and like us on Facebook at facebook.com/unitedhealthgroup
• Follow us on Instagram at instagram.com/unitedhealthgroup
More about UnitedHealth Group can be found at unitedhealthgroup.com/
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