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Patient Registration - Customer Service Representative
Baltimore, Maryland, United States · On-site
$16/hr–$23/hr
Entry level$200M raised
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Baltimore, Maryland, United States · Remote Solely
Entry level
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Patient Registration - Customer Service Representative
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$16/hr–$23/hr
Part-time, Per diem
high school
Competitive benefits package
Posted 24d ago
~12 hrs/week
Responsibilities
You will be responsible for registering patients, gathering accurate information, and answering questions while navigating hospital workflows. This role requires balancing administrative tasks with providing compassionate support to patients in a fast-paced clinical environment.
Requirements
Candidates must possess a High School Diploma or GED and strong customer service skills. The ability to pass a background check, drug test, and meet vaccination requirements is mandatory.
Full job description
Location: Ascension St. Agnes Hospital Seton Imaging Center
Shift: PRN, as needed, minimum required hours a month 48, 24 on call, additional shifts available
Ready to start a meaningful career in healthcare - even if you’ve never worked in the field before? Join R1, the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.
At R1, you’ll be part of a mission-driven team that blends advanced technology with real-world service to create exceptional patient experiences.
As a Customer Service Representative in Patient Registration, you will be the first friendly face patients meet when they check into the hospital. You’ll:
Help patients navigate the registration process
Answer questions with confidence, clarity, and compassion
Gather accurate information quickly in a fast-paced environment
Build trust with patients during moments when they may be scared, confused, or overwhelmed
No healthcare background? No problem. We’ll train you every step of the way—and this role is a fantastic launchpad for a growing healthcare career.
Why You’ll Love This Job
Make a Real Difference: Patients lean on you for support and reassurance. You’ll be more than a data collector - you’ll be a calm, helpful presence during stressful times.
Learn Healthcare from the Ground Up: From insurance basics to hospital workflows, you’ll gain valuable knowledge and skills that open the door to long-term career growth.
Fast-Paced, Never Boring: You’ll move between computer screens, phone calls, and in‑person interactions - balancing accuracy with compassion while working alongside clinicians and emergency staff.
Supportive Team Environment: We’re invested in your professional journey. You’ll be surrounded by teammates who have your back and leaders who want to see you succeed.
What You’ll Do Day-to-Day
Work across multiple computer systems to register patients efficiently
Answer phones and gather information quickly and accurately
Assist patients who may be ill, anxious, or confused
Navigate diverse insurance plans and coverage details (with training!)
Adapt to interruptions from clinical teams during urgent care situations
Build rapport and ease patient concerns in real time
This isn’t a sit-back-and-relax desk job—you’ll be on your feet, thinking fast, and making a real impact.
Requirements
High School Diploma or GED
Strong customer service experience
Ability to pass background check, drug test, and meet vaccination requirements
Preferred
Medical or healthcare experience (but not required!)
Your Healthcare Career Starts Here
If you’re a compassionate communicator, a quick learner, and someone who thrives in a dynamic environment, we’d love to meet you. Join us at R1 and take the first step toward a fulfilling, purpose-driven career. Apply today!
For this US-based position, the base pay range is $16.12 - $23.21 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.
The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.
Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package.
R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.
CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent
Technology-driven revenue cycle management for healthcare providers.
Industry
Hospitals and Health Care
Company size
10,001+ employees
Founded
2003
Headquarters
Chicago, IL
LinkedIn followers
372,761
Total funding
$200M
R1 is the leader in healthcare revenue management, helping providers achieve new levels of performance through smart orchestration. A pioneer in the industry, R1 created the first Healthcare Revenue Operating System: a modular, intelligent platform that integrates automation, AI, and human expertise to strengthen the entire revenue cycle. With more than 20 years of experience, R1 partners with 1,000 providers, including 95 of the top 100 U.S. health systems, and handles over 270 million payer transactions annually. This scale provides unmatched operational insight to help healthcare organizations unlock greater long-term value. To learn more, visit: https://www.r1rcm.com.
Offices: Chicago, IL, US · 434 W Ascension Way, 6th Floor, Murray, Utah 84123, US · Dundahera Road, Gurugram, HR 122016, IN · 434 W Ascension Way, Suite 600, Murray, Utah 84123, US · 1100 Peachtree St NE, Atlanta, Georgia 30309, US
How many Administrative jobs are open in Baltimore, MD right now?
There are currently 1,360 open administrative positions in Baltimore, MD listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Baltimore, MD?
Companies currently hiring include John Hopkins University, Mercy Medical Center, Baltimore, MD, University System of Maryland, University of Maryland Emergency Medicine, University of Maryland Medical System, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Baltimore, MD?
Yes — 329 of the 1360 open administrative positions offer remote or hybrid work (72 remote, 257 hybrid).
How do I apply for Administrative jobs in Baltimore, MD?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.