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$17/hr–$25/hr
Full-time
Competitive benefits package
Posted 3d ago
~40 hrs/week
Responsibilities
The Patient Access Team Lead oversees daily registration workflows, monitors staff productivity, and ensures compliance with operational and financial standards. This role provides real-time guidance to associates and helps resolve barriers to ensure accurate, patient-centered service delivery.
Requirements
Candidates must have experience in patient access, registration, or insurance verification, along with a working knowledge of inpatient workflows and revenue cycle processes. Strong organizational, problem-solving, and leadership skills are required to manage staff and prioritize tasks in a fast-paced environment.
Full job description
Are you passionate about helping people during critical moments while building a career in healthcare customer service? We are the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. At R1, you’ll be part of a mission-driven team that blends advanced technology with real-world service to create exceptional patient experiences.
The Patient Access Team Lead is responsible for overseeing daily workflow, supporting front-end registration and verification processes, monitoring staff productivity, and ensuring compliance with operational, financial, and documentation standards. This role provides real-time guidance to associates, helps resolve workflow barriers, and promotes accurate, timely, and patient-centered service delivery.
Location: 601 E 15th St, Austin, TX 78701
Shift: Full Time. Wednesday, 12:00 AM–6:00 AM; Thursday–Saturday, 6:00 PM–6:00 AM
Responsibilities:
Review daily and monthly productivity metrics.
Monitor associate performance
Track collection performance regularly to remain on pace for the monthly goal
Provide immediate coaching and follow-up for associates who are not meeting expectations.
Complete all assigned leadership tasks daily without repeated reminders.
Lead by example through punctuality, professionalism, accountability, and consistent follow-through
Requirements:
Experience in Patient Access, registration, insurance verification, or hospital admitting operations
Working knowledge of inpatient verification workflows, documentation standards, and front-end revenue cycle processes
Strong organizational, problem-solving, and time management skills
Ability to monitor multiple workflows and prioritize tasks in a fast-paced environment
Strong verbal and written communication skills
Ability to coach staff, reinforce expectations, and support operational compliance
Experience with systems such as Entri, Compass, EMPI, or similar patient access applications preferred
For this US-based position, the base pay range is $17.60 - $25.25 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.
The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.
Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package.
R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.
CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent
Technology-driven revenue cycle management for healthcare providers.
Industry
Hospitals and Health Care
Company size
10,001+ employees
Founded
2003
Headquarters
Chicago, IL
LinkedIn followers
375,969
Total funding
$200M
R1 is the leader in healthcare revenue management, helping providers achieve new levels of performance through smart orchestration. A pioneer in the industry, R1 created the first Healthcare Revenue Operating System: a modular, intelligent platform that integrates automation, AI, and human expertise to strengthen the entire revenue cycle. With more than 20 years of experience, R1 partners with 1,000 providers, including 95 of the top 100 U.S. health systems, and handles over 270 million payer transactions annually. This scale provides unmatched operational insight to help healthcare organizations unlock greater long-term value. To learn more, visit: https://www.r1rcm.com.
Offices: Chicago, IL, US · 434 W Ascension Way, 6th Floor, Murray, Utah 84123, US · Dundahera Road, Gurugram, HR 122016, IN · 434 W Ascension Way, Suite 600, Murray, Utah 84123, US · 1100 Peachtree St NE, Atlanta, Georgia 30309, US
How many Administrative jobs are open in Austin, TX right now?
There are currently 2,904 open administrative positions in Austin, TX listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Austin, TX?
Companies currently hiring include Texas Department of State Health Services, UT Health Austin, Ascension, RPM Living, Foundation Communities, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Austin, TX?
Yes — 583 of the 2904 open administrative positions offer remote or hybrid work (133 remote, 450 hybrid).
How do I apply for Administrative jobs in Austin, TX?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.