Austin, Texas, United States · On-site
$66k–$126k/yr
Company Description Allergan Aesthetics At Allergan Aesthetics, an AbbVie company, we develop, manufacture, and market a portfolio of leading aesthetics brands and products. Our aesthetics portfolio includes facial injec…
Skills: People Leadership, Customer Service Management, Continuous Improvement, Microsoft Office, Analytical Data Analysis
Austin, Texas, United States · On-site
$62k–$82k/yr
Overview We are passionate about what we do, the services we provide, and the clients we serve. If you're looking for an opportunity to join a company that values collaboration, innovation, and dedication, we're the righ…
Skills: Case Management, Client Service, Legal Administration, Scheduling, Record Keeping
Austin, Texas, United States · On-site
Goodwin and CO is looking for a Lead Community Manager in Teravista, Round Rock Our HOA managers deliver property management, financial, and project management services to homeowners and their Board of Directors. To be c…
Skills: Property Management, Financial Strategy, Vendor Management, Project Management, RFP Development
Austin, Texas, United States · On-site
Why choose us? Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand! At Albertsons Companies, we are looki…
Skills: Leadership, Team Development, Customer Service, Retail Operations, Front-End Management
Austin, Texas, United States · On-site
Who We Are Atwell, LLC is a bold leader in the consulting, engineering, and construction services industry, delivering a broad range of creative solutions to clients in the real estate & land development, and energy mark…
Skills: Project Coordination, Deltek Vision, Budgeting, Staffing, Project Scheduling
Austin, Texas, United States · Remote Solely
$19/hr–$20/hr
Your potential has a place here with TTEC’s award-winning employment experience. As a Temporary Workforce Management Specialist– Real Time working remotely in United states, you’ll be a part of bringing…
Skills: Data analysis, Workforce management, Staffing coordination, Forecasting, Reporting
Austin, Texas, United States · Remote Solely
$19/hr–$20/hr
Your potential has a place here with TTEC’s award-winning employment experience. As a Temporary Workforce Management Specialist– Real Time working remotely in United states, you’ll be a part of bringing…
Skills: Data analysis, Workforce management, Staffing forecasting, Reporting, Time management
Austin, Texas, United States · Remote OK
Quality Control Specialist Location: In-office for candidates located around Austin, TX; Remote for those outside the area. Type: Full Time Min. Experience: Entry Level Comp: 19.23/ hr ABC Story: Our story began in 2017 …
Skills: Quality Control, Medical Record Auditing, Microsoft Excel, Microsoft Word, Attention To Detail
Austin, Texas, United States · Remote OK
Quality Control Specialist Location: In-office for candidates located around Austin, TX; Remote for those outside the area. Type: Full Time Min. Experience: Entry Level Comp: 19.23/ hr ABC Story: Our story began in 2017 …
Skills: Attention to detail, Medical record auditing, Microsoft Excel, Microsoft Word, Documentation review
Austin, Texas, United States · On-site
Administrative Assistant Position Summary Join our partner firm, KFM Engineering & Design, as an Administrative Assistant at our Austin office, where you’ll play a key role in supporting our dynamic Survey team. In this …
Skills: Administrative Support, Project Coordination, Proposal Preparation, Timesheet Tracking, Invoicing
Austin, Texas, United States · On-site
Description JOB SUMMARY: The Community Director oversees the daily operations, financial performance, and overall success of a residential community while ensuring compliance with local and state regulations. This leader…
Skills: Property Management, Financial Performance Management, Leasing, Rent Collection, Vendor Relations
Austin, Texas, United States · On-site
General Job Description IES Residential is seeking a Dispatcher to join our team in Hutto TX. Previous experience in dispatching is beneficial. We are looking for a highly organized, customer-focused professional who thr…
Skills: Dispatching, Scheduling, Customer Service, Multitasking, Microsoft Office
Austin, Texas, United States · On-site
$75k/yr
FOUNDATION COMMUNITIES JOB DESCRIPTION JOB TITLE: Operations Manager DEPT/DIV.: SPH/FSH REPORTS TO: Director of Family Supportive Housing FLSA STATUS: Exempt WORK LOCATION: Mission Plaza Position Summary: The Operations …
Skills: Staff Supervision, Performance Management, Program Oversight, Budget Management, Compliance Monitoring
Austin, Texas, United States · On-site
$105k–$125k/yr
Are you looking for an incredible opportunity to join a dynamic, fast-growing dermatology services company? Epiphany Dermatology, headquartered in Austin, TX, is on a mission to improve access to dermatology services and…
Skills: Benefits Administration, Leave Management, HRIS, Compliance, Data Auditing
Austin, Texas, United States · On-site
PARALEGAL position starting salary $51,100 annually. Higher starting salary with the right experience combined with generous salary growth potential. Thomas J. Henry Law is currently seeking highly motivated Paralegals w…
Skills: MS Office Suite, Word, Outlook, Power Point, Excel
Austin, Texas, United States · On-site
One Federal Solution is seeking Credentialing Specialists to support a large federal identity credentialing program. The Credentialing Specialist will perform credential enrollment, issuance, activation, inventory manage…
Skills: Credential Enrollment, Identity Management, Customer Service, Inventory Management, Microsoft Office Suite
Austin, Texas, United States · On-site
POSITION SUMMARY: Custodians work in various settings and are responsible for the general upkeep of a building. They are key members of the custodial team who work collaboratively with Custodial Team leads to provide qua…
Skills: Cleaning, Sanitization, Floor Maintenance, Vacuuming, Mopping
Austin, Texas, United States · On-site
Site Leader, Legal POSITION PROFILE Provides direct hands-on support within a legal office environment. Performs various office support tasks which may include one or more of the following areas of responsibility: copy, …
Skills: Legal Document Management, Customer Service, Records Management, Cost Recovery Systems, Microsoft Office Suite
Austin, Texas, United States · On-site
We are looking for a reliable and experienced Janitorial Cleaner to perform a variety of cleaning duties to ensure a clean, safe, and orderly environment across assigned facilities. This role plays a critical part in mai…
Skills: Janitorial Cleaning, Custodial Services, Time Management, Chemical Safety, Cleaning Equipment Operation
Austin, Texas, United States · On-site
One Federal Solution is seeking Credentialing Leads to support a large federal credentialing program. The Credentialing Lead will oversee credentialing operations at assigned locations or within an assigned geographic re…
Skills: Credentialing Operations, Identity Management, Inventory Accountability, HSPD-12, PIV Credentialing
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Coordinates resources and sets daily priorities for a customer support operations team to meet operational objectives. Responsible for managing escalations, analyzing call/email patterns, and ensuring customer data accuracy and compliance.
Requires 2 to 4 years of experience leading people in a customer service contact center or customer-facing environment. A bachelor's degree is preferred, and experience in the medical device or pharmaceutical industry is strongly preferred.
Allergan Aesthetics
At Allergan Aesthetics, an AbbVie company, we develop, manufacture, and market a portfolio of leading aesthetics brands and products. Our aesthetics portfolio includes facial injectables, body contouring, plastics, skin care, and more. Our goal is to consistently provide our customers with innovation, education, exceptional service, and a commitment to excellence, all with a personal touch. For more information, visit https://global.allerganaesthetics.com/. Follow Allergan Aesthetics on LinkedIn.
Coordinates resources and sets daily priorities to meet operational objectives.
Accountable for the results of medium-sized routine support or operations teams.
Requires specialized field of knowledge that use their judgment to apply expertise.
To the growth of individual team members by building strong relationships and works to build customer relationships by creating a positive customer experience.
Ensure customer data is uniform, complete, accurate, and compliant.
Create and provide revolving analytical data of call/email patterns, agent efficiency analysis, statistical analysis.
Works with Training and Quality teams to maintain Credentialing knowledgebase.
Works with customers, sales reps, internal departments and BTS when issues arise.
Manages escalations and provides updates to leadership when needed.
Monitors queues/inboxes and directs resources as needed.
Compliance with all Allergan internal requirements and with all applicable regulatory requirements.
• Allergan internal requirements include compliance with ethics, environmental health and safety, financial, human resources, and general business policies, requirements and objectives.
• Attends meetings with business partners from Customer Operations
• Effectively communicates with all levels of the business
• Provides coaching, training, mentorship, and recommendations to team
Works with HR and ER for employee growth, development and opportunities
2 – 4 years’ experience leading people in a customer service contact center or customer facing environment
• Experience working with Microsoft Office, Outlook, Word, Excel and Power Point.
• Experience managing and executing continuous improvement projects.
• Effective communication skills (presentation, document writing, coaching people)
• Medical Device or Pharmaceutical experience strongly preferred
Bachelor’s degree preferred or a combination of education and relevant experience
Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law:
The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this roleat the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on manyfactors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.
We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.
This job is eligible to participate in our short-term incentive programs.
Note: No amount of pay is considered to be wages or compensation until such amount isearned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that areallocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolutediscretion, consistent with applicable law.
AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.
US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html
US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:
https://www.abbvie.com/join-us/reasonable-accommodations.html
Allergan is now part of AbbVie. AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: immunology, oncology, neuroscience, eye care, virology, women’s health and gastroenterology, in addition to products and services across its Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @AbbVie on LinkedIn for future updates.
Offices: Allergan plc, Dublin, Coolock D17 E400, IE · Morris Corporate Center III, 400 Interpace Parkway, Parsippany, NJ 07054, US · Parkway, Marlow, England SL7 1YL, GB · 301 W Howard Ln, Austin, TX 78753, US · 8301 Mars Dr, Hewitt, TX 76712, US
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