Global Technology Solutions (GTS) at ResMed is a division dedicated to creating innovative, scalable, and secure platforms and services for patients, providers, and people across ResMed. The primary goal of GTS is to acc…
Skills: Business Analysis, eCommerce Platforms, Shopify, System Analysis, Functional Specifications
Technology Business Analyst Lead Role Summary The Technology Business Analyst Lead will play a critical role in bridging business strategy and technology delivery by identifying opportunities to create measurable busines…
Skills: Business Analysis, Business Architecture, Value Realisation, Operating Model Design, Requirements Management
Position Description The Compliance Officer will assist with the management of the compliance framework for CITICS CLSA’s Australian businesses. This role is broad, covering all facets of regulatory compliance affecting …
Customer Care Officer - External Dispute Resolution
Sydney, New South Wales, Australia · Hybrid
Mid level
Be responsible for managing a portfolio of disputes across Australia and New Zealand to work towards fair, practical and timely resolution of complaints made to external bodies, including the Australian Financial Complai…
Life at UiPath The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power. To make tha…
Help governments deliver better services through great software! At Objective, we build software that powers some of Australia's most important public sector organisations. Our RegWorks platform helps government agencies…
Accenture is a leading solutions and services company that helps the world’s leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed across the enterprise, brin…
Job Description About Accenture Accenture is a leading solutions and services company that helps the world’s leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at s…
Skills: C#, ASP.NET Core, .NET Framework, Web API, React
Accenture is a leading solutions and services company that helps the world’s leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed across the enterprise, brin…
What's the role? Join News Corp Australia as our newest Area Sales Manager for the Western Sydney territory. In this dynamic and autonomous role, you will be the driving force behind our retail newspaper sales, ensuring …
What's the role? The Senior Manager - Brand Product is responsible for driving product strategy and delivery across News Corp Australia’s lifestyle brands, including Taste, Australian Best Recipes, Escape, and Body + Sou…
Skills: Product Strategy, Roadmapping, User Experience (UX), Data Analysis, Stakeholder Management
Job Summary Operating from within Resmed's Commercial Growth team, the Primary Care Lead is responsible for advancing our presence in the Primary Care space through structured engagement, evidence-led program design, and…
Skills: Primary Care Strategy, Project Management, Stakeholder Management, Market Analysis, Program Design
Job Description SummaryAt GE HealthCare, we are creating a world where healthcare has no limits. As an Interventional Clinical Applications Specialist, you will play a critical role in supporting our customers across Aus…
The Careers are Better at Hungry Jack's! We are on the lookout for enthusiastic people who are ready to learn new skills as part of a fun, collaborative team. What’s great about working at Hungry Jack’s? We offer: On-the…
Skills: Customer Service, Food Preparation, Teamwork, Communication, Time Management
Job Description: Role title: Specialist Pharmacist – Investigational Drugs Role type: Permanent, full time (38 Hours per week + weekend work and on call as per roster requirements) Role grade: Pharmacist, Grade 2 (Year 1…
Skills: Clinical Pharmacy, Investigational Drug Management, Cancer Care, Clinical Trial Coordination, Regulatory Compliance
ASX: Powering Australia's financial markets Why join the ASX? When you join ASX, you’re joining a company with a strong purpose – to power a stronger economic future by enabling a fair and dynamic marketplace for all. In…
Skills: Product Backlog Management, Agile Delivery, Stakeholder Management, Requirement Scoping, User Story Definition
ASX: Powering Australia's financial markets Why join the ASX? When you join ASX, you’re joining a company with a strong purpose – to power a stronger economic future by enabling a fair and dynamic marketplace for all. In…
As a Business Development Manager within our Collection Services division, you will play a critical role in driving the continued growth and success of Credit Corp's Australian operations. Reporting to the Head of Collec…
Skills: Business Development, Commercial Negotiation, Tender Management, Strategic Relationship Management, Market Development
Thank you for your interest in joining Solventum. Solventum is a new healthcare company with a long legacy of solving big challenges that improve lives and help healthcare professionals perform at their best. At Solventu…
Skills: Implementation Architecture, SaaS Deployment, HL7, FHIR, API Integration
Sydney CBD CITY SPACES/Social City/City Life Full Time/Permanent $129,721.00 per annum plus superannuation Caring for our city, creating a future for all Our people are passionate about their communities and connected to…
Skills: Project Management, Problem Solving, Stakeholder Management, Time Management, Contract Management
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Full-time
bachelor degree
Posted 32d ago
~40 hrs/week
Responsibilities
The role involves analyzing and implementing IT applications for Direct to Consumer, eCommerce, and Retail business functions. Key duties include defining technical specifications, managing system maintenance, and leading cross-functional teams to solve complex business problems.
Requirements
Candidates must have a bachelor's degree and at least 8 years of related experience, specifically with eCommerce platforms like Shopify. Proficiency in ERP (Oracle) and CRM (SFDC) systems is highly preferred.
Full job description
Global Technology Solutions (GTS) at ResMed is a division dedicated to creating innovative, scalable, and secure platforms and services for patients, providers, and people across ResMed. The primary goal of GTS is to accelerate well-being and growth by transforming the core, enabling patient, people, and partner outcomes, and building future-ready operations.
The strategy of GTS focuses on aligning goals and promoting collaboration across all organizational areas. This includes fostering shared ownership, developing flexible platforms that can easily scale to meet global demands, and implementing global standards for key processes to ensure efficiency and consistency.
The primary role of Direct to Consumer (DTC) Senior Business Analyst function is to analyze, design, implement and maintain IT applications based on business requirements across Direct to Consumer, eCommerce and Retail business functionalities. Key deliverables include participating in projects related to DTC, eCommerce and Retail business applications, providing inputs, assistance, and reviews in complex application solutions. Working closely with key stakeholders, COEs and other functional teams to define and document technical specifications and schedule.
Let’s talk about Responsibilities
The primary objective of DTC Senior Business Analyst specialization within enterprise application team is to analyze complex business problems to be solved through deployment of digital and automation technology solutions.
Key responsibilities include providing system analysis and application solutions formulating business requirements for system functional specifications; define and document processes, procedures and data flows of business systems; implements systems solutions; plan and execute unit, integration and acceptance testing to meet business requirements; provide consultation to users; lead cross-functional linked teams to address business or systems issues.
Performs technology solutions in a Direct to Consumer, eCommerce and Retail area of expertise that requires knowledge of fundamental themes, principles and concepts. Typically requires a university degree or equivalent work experience.
Networks with contacts outside own area of expertise e.g. with Center of Excellence (COEs).
Leads a cooperative effort among members of a project team.
Works independently, with guidance in only the most complex situations.
Frequently leads sub-functional teams or projects and train and mentor junior team members.
Serves as a best practice resource within own area of work.
Key point of contact for business Direct to Consumer, eCommerce and Retail areas.
Diagnose, re-create, and test issues raised
Ensure all queries are progressed in a timely manner
Liaise with IT and external support where necessary in relation to user issues
Support system administration and maintenance activities where required
Update system documentation and training materials as needed
Carry out functional testing and coordinate UAT where needed
Let’s talk about Qualifications and Experience
Bachelor’s degree.
Minimum of 8 years of related experience.
Exposure to eCommerce platforms, preferably Shopify.
Applies functional knowledge and existing methodologies to solve complex problems or execute specialized projects.
Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results.
Determines methods and procedures on new assignments.
Preferred:
Good knowledge of direct to consumer, eCommerce and Retail processes.
Good knowledge of B2C eCommerce platforms such as Shopify, Magento, or SAP Hybris
Exposure to ERP (Oracle) and CRM (SFDC) systems.
ATTRIBUTES
Experience integrating the end-to-end Direct to Consumer journey, from lead generation to post-sales support.
Customer focused with the ability to prioritize workload
Proactive and responsive, able to ask the right questions and raise flags at the right time
"Can do" attitude and flexible work ethic
Ability to use own initiative and willingness to learn
Ability to speak both business process and technical process based on the audience that you are addressing, supporting or working with.
Good written and verbal communication skills
Ability to work in a team oriented, collaborative environment
Proficient application skills including a knowledge of CRM, data analytics and reports
Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.
Related keywords
ShopifyMagentoSAP HybrisOracleSFDCB2CDirect to ConsumereCommerceRetailCRMERPData AnalyticsUATSystem AdministrationFunctional TestingDigital Transformation
We believe shaping a better world starts with better sleep and breathing, which is why we pioneer innovative solutions to help millions of people in more than 140 countries around the world live happier, healthier lives. Our AI-powered digital health solutions, cloud-connected devices and intelligent software make home healthcare more personalized, accessible and effective.
Offices: 9001 Spectrum Center Blvd., San Diego, CA 92123, US · Sandyford, County Dublin, IE · 1 Elizabeth MacArthur Dr, Bella Vista, New South Wales 2153, AU · Waarloos, Flemish Region, BE · São Paulo, São Paulo, BR
Sleep apneaCOPDOut-of-hospital careHome medical equipmentdurable medical equipmentSaaSCPAPremote monitoringpatient engagementSleep