Sydney, New South Wales, Australia · Hybrid
At Objective, we’re looking for our next Customer Success Manager to join our Connect line of business. Connect is a governance, risk, and compliance solution that provides the safest and most intelligent information hub…
Skills: Customer Success, Account Management, SaaS, Relationship Building, Software Demonstration
Sydney, New South Wales, Australia · Hybrid
Build software. Influence architecture. Raise the engineering bar. At Objective, we build software that helps governments deliver better outcomes for millions of people across Australia, New Zealand and the UK. We're loo…
Skills: Java, Fullstack development, Cloud-native software, Azure, AWS
Melbourne, Victoria, Australia · Hybrid
Shape the future of regulation technology At Objective, we create software that helps governments and regulated industries serve their communities better. Our solutions help governments and regulated industries deliver b…
Skills: Business Consulting, Business Analysis, Functional Consulting, Stakeholder Management, Solution Design
Canberra, Australia · Hybrid
Help deliver technology that powers some of Australia's most critical government organisations. Please note: This role requires Australian Citizenship and an active NV1 Security Clearance. Join Objective's Information In…
Skills: Enterprise Software Implementation, SQL, Relational Databases, Java, .NET
Reading, England, United Kingdom · Hybrid
At Objective, we create software that makes a difference. With over 400 people and five development labs spread across Australia, New Zealand, the United States of America, and the United Kingdom, Objective is a leading …
Skills: Account Management, Sales Pipeline Management, Consultative Selling, Negotiation, Presentation Skills
Sydney, New South Wales, Australia · Hybrid
At Objective, we build software that helps governments deliver better services and stronger communities. With more than 400 people across Australia, New Zealand, the UK and the US, we're a leading SaaS company with a cul…
Skills: Bid Coordination, Tender Management, Proposal Writing, Project Coordination, Stakeholder Management
Sydney, New South Wales, Australia · Hybrid
Help governments deliver better services through great software! At Objective, we build software that powers some of Australia's most important public sector organisations. Our RegWorks platform helps government agencies…
Skills: SaaS Delivery, Project Management, Stakeholder Management, Financial Management, Budgeting
Sydney, New South Wales, Australia · Hybrid
** Only successful candidates that are Australian citizens will be progressed forward. Are you a Salesforce expert who enjoys challenging the status quo and finding smarter ways to help a business succeed? We're looking …
Skills: Salesforce Administration, Sales Cloud, Revenue Cloud, CPQ, Data Architecture
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The Customer Success Manager will build strong relationships with customers to drive product usage, renewals, and growth for the Objective Connect platform. They will act as a primary point of contact, gathering user feedback and collaborating with internal teams to ensure customer needs are met.
Candidates should have experience in customer-facing roles such as Account Management, SaaS, or consulting, with a strong ability to communicate technical concepts to non-technical users. A proactive mindset, curiosity about technology, and the ability to influence stakeholders at various levels are essential for success in this role.
At Objective, we’re looking for our next Customer Success Manager to join our Connect line of business. Connect is a governance, risk, and compliance solution that provides the safest and most intelligent information hub that connects organisations and people.
Based at our global headquarters in Sydney, this role is for someone who genuinely enjoys working with people, understanding how they apply our technology to solve information sharing and collaboration challenges. You’ll be hands-on with customers, building strong relationships, understanding their needs and helping them get real value from Objective Connect.
You don’t need to have spent your entire career in Customer Success. We’re interested in people who have been exposed to the commercial side of a technology business – whether that’s through Account Management, Customer Success, SaaS, sales, consulting or another customer-facing environment – and who understand that great customer relationships can drive both customer outcomes and business growth.
\nA day in the role:You’ll have the opportunity to work with customers who rely on technology to get important work done, while having a real voice in how we evolve the customer experience and our product.
If you’re someone who loves talking to customers, gets excited by technology, understands the commercial side of relationships and brings a bit of spark to everything you do, we’d love to hear from you.
If you do not tick every box, do not let that stop you. We value potential, learning agility, and diverse perspectives just as much as experience, and we encourage you to apply.
At Objective, we recognise and celebrate our diverse team as pivotal to our strong employee engagement and our high-performing culture, underpinned by Our Values.
We are an equal opportunity employer. We do not discriminate based on any protected characteristics or on any other basis prohibited by applicable laws in the regions where we operate.
To ensure a positive experience, please inform our Talent Team of any adjustments or accommodations you may require during the recruitment process, so we can support you effectively.
Digital Government. Stronger Communities.
We create software to make a difference. Using Objective software, thousands of public sector organisations are developing policies with impact, accelerating processes, and delivering innovative services. We help organisations shift to being completely digital. Where our customers can work from anywhere; with access to information, governance guaranteed, and security assured. Innovation is our lifeblood. We invest significantly in the ongoing development of our products to deliver outstanding solutions to the public sector and regulated industries. The result - stronger outcomes for communities and accountability that builds trust in government.
Offices: Level 30, 177 Pacific Highway, North Sydney, NSW 2060, AU · Level 12, 20 Custom House Quay, Wellington, NZ 6011, NZ · Level 3, 189 Coronation Drive, Milton, QLD 4064, AU · Tower 4, Level 11, World Trade Centre, 18-38 Siddeley Street, Melbourne, VIC 3005, AU · 116 The Square, Palmerston North 4410 , NZ 4410, NZ
Digital Government. Stronger Communities.
We create software to make a difference. Using Objective software, thousands of public sector organisations are developing policies with impact, accelerating processes, and delivering innovative services. We help organisations shift to being completely digital. Where our customers can work from anywhere; with access to information, governance guaranteed, and security assured. Innovation is our lifeblood. We invest significantly in the ongoing development of our products to deliver outstanding solutions to the public sector and regulated industries. The result - stronger outcomes for communities and accountability that builds trust in government.
Offices: Level 30, 177 Pacific Highway, North Sydney, NSW 2060, AU · Level 12, 20 Custom House Quay, Wellington, NZ 6011, NZ · Level 3, 189 Coronation Drive, Milton, QLD 4064, AU · Tower 4, Level 11, World Trade Centre, 18-38 Siddeley Street, Melbourne, VIC 3005, AU · 116 The Square, Palmerston North 4410 , NZ 4410, NZ
