Sydney, New South Wales, Australia · Remote OK
$104k–$156k/yr
Who are we? HubSpot is a leading customer platform that brings marketing, sales, service, and operations tools together to help businesses attract, engage, and delight customers. It's our mission to not just help them gr…
Skills: Customer Success Management, Strategic Advising, Customer Retention, Revenue Expansion, Account Management
Sydney, New South Wales, Australia · Remote OK
$104k–$156k/yr
Who are we? HubSpot is a leading customer platform that brings marketing, sales, service, and operations tools together to help businesses attract, engage, and delight customers. It's our mission to not just help them gr…
Skills: Customer Retention, Account Management, Strategic Advising, Business Acumen, ROI Analysis
Sydney, New South Wales, Australia · Hybrid
$180k–$185k/yr
Lead Product Success Manager Department: Product Employment Type: Full Time Location: Sydney Reporting To: Director of Product Operations Compensation: $180,000 - $185,000 / year Description Reward Gateway, part of Edenr…
Skills: Product Success, Product Operations, Product Strategy, Stakeholder Management, Roadmap Communication
Sydney, New South Wales, Australia · Hybrid
ABOUT US FleetPartners is a leading ASX‑listed provider of fleet leasing, fleet management and novated leasing across Australia and New Zealand. Every day, we help businesses and individuals move forward with smarter, mo…
Skills: End-to-end Payroll Processing, Excel, Communication Skills, Attention To Detail, FBT
Sydney, New South Wales, Australia · On-site
At Hyatt, care connects us. We believe in the power of belonging - of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences and jobs into careers. We c…
Skills: Content Strategy, Social Media Management, Photography, Videography, Copywriting
Sydney, New South Wales, Australia · On-site
About eToro Australia and Spaceship eToro is a global investing platform on a mission to make investing more accessible, social, and engaging. With Spaceship now part of the eToro Group, we're bringing together a global …
Skills: Product Management, Front-end Development, Full-stack Development, React, React Native
Sydney, New South Wales, Australia · Hybrid
At a Glance Work type: 35 hrs per week Salary: From $134,967.65 + 12% superannuation Employment Type: Full Time Permanent Closing date: 9pm, Sunday 9 August 2026 The City of Parramatta is in the midst of significant grow…
Skills: Creative Leadership, Graphic Design, Brand Systems, Creative Direction, Stakeholder Engagement
Sydney, New South Wales, Australia · Hybrid
Company Description Partnering with parents and school communities, at Junior Adventures Group (JAG) our goal is to help today's children navigate their tomorrow by supporting children's development through play in fun, …
Skills: Employee Relations, Performance Management, Organisational Change, Leadership Coaching, Australian Employment Legislation
Sydney, New South Wales, Australia · Hybrid
Company Description Creative Activation is the recruitment partner for TCC Distributors (TCCD), a leading Australian distributor with a national footprint serving the independent grocery channel. TCC Distributors (TCCD) …
Skills: Account Management, Joint Business Planning, Promotional Strategy, Category Development, Financial Literacy
Sydney, New South Wales, Australia · On-site
Company Description Arista Networks is an industry leader in data-driven, client-to-cloud networking for large data center, campus and routing environments. What sets us apart is our relentless pursuit of innovation. We …
Skills: EMC Design, Regulatory Compliance, Spectrum Analyzer, Data Analysis, Hardware Debugging
Sydney, New South Wales, Australia · On-site
Company Description Let’s create a more sociable future together At Endeavour, we’re totally into what we do. With a portfolio that includes Dan Murphy’s, BWS, ALH Hotels, Pinnacle Drinks and more, we love to bring peopl…
Skills: Employee Relations, Grievance Investigation, Employment Legislation, Case Management, Stakeholder Management
Sydney, New South Wales, Australia · On-site
Company Description Arista Networks is an industry leader in data-driven, client-to-cloud networking for large data center, campus and routing environments. Arista is a well-established and profitable company with over $…
Skills: EMC Engineering, Product Compliance, Regulatory Processes, EMC Spectrum Analyzer, Data Analysis
Sydney, New South Wales, Australia · Remote OK
Principal Developers at Thoughtworks can wear many hats. Depending on the client situation, you could be playing the role of a technical advisor to senior client executives, guide and direct solution architecture for lar…
Skills: Solution Architecture, Technical Advisory, Account Management, TDD, Pair Programming
Sydney, New South Wales, Australia · On-site
Company Description Hitachi Solutions empowers sustainable business transformation through tailored advisory, consulting, and technology solutions for organizations worldwide. Our expertise spans finance, sales, and serv…
Skills: Microsoft Dynamics 365 CE, Power Platform, Business Analysis, Solution Design, Stakeholder Management
Sydney, New South Wales, Australia · On-site
Company Description At NCS Australia, we believe in doing technology services better. Our commitment to quality, focus on people, and willingness to challenge traditional thinking set us apart. Our team brings this belie…
Skills: AI Governance, Responsible AI, Risk Management, Compliance, Cyber Security
Sydney, New South Wales, Australia · On-site
Operations Capability Lead | Fixed Term Contract Department: People Experience Employment Type: Fixed Term - Full Time Location: Sydney Reporting To: Rachel Russell Description At Carma, we're more than just a car compan…
Skills: Learning & Development, Operational Capability, Organisational Development, Workforce Capability, Competency Frameworks
Sydney, New South Wales, Australia · On-site
Company Description Founded in the Queensland outback in 1920, Qantas has grown to be Australia’s largest regional, domestic, and international airline. Qantas has a range of subsidiary businesses that support the overal…
Skills: Aircraft Interior Product Development, CASR Part 21 & Part 42 Regulations, EASA Regulations, FAA Regulations, Project Management
Sydney, New South Wales, Australia · On-site
Company Description At Accor, we believe in creating meaningful experiences and vibrant workplaces where people feel welcome and valued. As one of the world’s leading hospitality groups, Accor is home to over 5,000 prope…
Skills: Housekeeping, Room Attending, Cleaning, Turndown Service, Time Management
Sydney, New South Wales, Australia · On-site
The Team Assistant – LIRRICS plays a pivotal role in supporting the smooth and efficient operation of the Legal, Industrial Relations, Insurance and Company Secretariat function. This is a full-time, 5-days-per-week onsi…
Skills: Diary Management, Document Preparation, Financial Administration, Stakeholder Management, Microsoft 365
Sydney, New South Wales, Australia · Hybrid
Lead and grow a high performing engineering chapterShape digital capability across a major transformation journeySydney location I Coach talented engineers I Build future leaders About the role We are looking for a Chapt…
Skills: Engineering Leadership, Coaching And Mentoring, Full Stack Development, React, Java
Sydney, New South Wales, Australia • Remote OK
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Act as a strategic advisor for high-value Mid-Market and Corporate accounts to drive customer retention and expansion. Focus on defining success plans, monitoring customer health, and leveraging data and AI to ensure measurable ROI and platform adoption.
Requires extensive experience in quota or retention-carrying SaaS roles with a proven track record of meeting revenue goals. Candidates must possess strong business acumen, the ability to manage complex multi-stakeholder accounts, and proficiency in using AI and data for efficiency.
HubSpot is a leading customer platform that brings marketing, sales, service, and operations tools together to help businesses attract, engage, and delight customers. It's our mission to not just help them grow, but to help them grow better. Our global team builds with heart, curiosity, and a drive to solve for the customer while doing work that matters.
We value flexibility, autonomy, and results over where you’re located. This role is open to remote workers anywhere in Australia, with our ANZ office based in Sydney’s CBD.
Senior Customer Success Managers (CSMs) at HubSpot are trusted strategic advisors responsible for driving customer retention and expansion across a portfolio of higher-value Mid-Market and Corporate accounts. You'll own around 140 complex accounts, leading strategic conversations, strengthening discovery and value realisation, and ensuring customers achieve measurable ROI, adopt HubSpot deeply, and see long-term success with our platform.
You'll use data, AI, and HubSpot's Customer Prioritisation Framework (CPF) to engage the right customers at the right time - driving both Gross Revenue Retention (GRR) and Gross Expansion Rate (GER).
HubSpot offers a flexible, supportive environment designed to help you do your best work and grow your career:
Check out HubSpot’s careers site to see all our benefits and learn more about our culture.
HubSpot’s culture is driven by a shared passion for our mission and metrics. It’s a culture of amazing, growth-minded people who solve for the customer, embrace boldness and adaptability, and thrive on alignment and collaboration.
We know the confidence gap and impostor syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.
If you need accommodations or assistance due to a disability, please reach out to us using this form.
At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events, such as your Product Group Summit and other gatherings, to continue building on those connections.
If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements
Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page here.
India Applicants: link to HubSpot India's equal opportunity policy here.
HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot's connected platform enables businesses to grow faster by focusing on what matters most: customers.
At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow.
We’re building a company where people can do their best work. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too.
Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world.
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HubSpot may use AI to help screen or assess candidates, but all hiring decisions are always human. More information can be found here. By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. We may use CLEAR ID Verification during the hiring process to confirm your identity and help maintain a safe, secure, and trusted experience for all candidates. Refer to HubSpot's Recruiting Privacy Notice for details on data processing and your rights.
The agentic customer platform to scale your business.
HubSpot is a leading agentic customer platform that provides software and support to help businesses grow better. Our platform includes marketing, sales, service, and website management products that start free and scale to meet our customers’ needs at any stage of growth. Today, thousands of customers around the world use our powerful and easy-to-use tools and integrations to attract, engage, and delight customers. HubSpot's award-winning culture has been recognized by Glassdoor, Great Place to Work, Comparably, Fortune, Entrepreneur, Inc., and more. We build connections, careers, and employee growth by creating a workplace that values flexibility, autonomy, and transparency. You can learn more about our commitment to creating an inclusive and diverse workplace in the HubSpot Culture Code. HubSpot is a flexible company with employees working fully remotely, from an office, or a mix of the two. We are headquartered in Cambridge, MA with offices in Amsterdam, Berlin, Bogota, Dublin, Ghent, London, Madrid, Paris, San Francisco, Singapore, Sydney, Tokyo and Toronto. To learn more about HubSpot, visit www.hubspot.com and to join our team, visit www.hubspot.com/careers
Offices: 2 Canal Park, Cambridge, Massachusetts 02141, US · 1 Sir John Rogerson's Quay, Dublin, County Dublin D02 CR67, IE · 60 Anson Road, Mapletree Anson #10-03, Downtown Core, Central Singapore Community Development Council 079914, SG · 20 Hunter St, Sydney, New South Wales 2000, AU · 4-1 Marunouchi, Chiyoda City, Tokyo, 100-6390, JP
