Company Description Arista Networks is an industry leader in data-driven, client-to-cloud networking for large data center, campus and routing environments. What sets us apart is our relentless pursuit of innovation. We …
Company Description Arista Networks is an industry leader in data-driven, client-to-cloud networking for large data center, campus and routing environments. What sets us apart is our relentless pursuit of innovation. We …
Company Description Arista Networks is an industry leader in data-driven, client-to-cloud networking for large data center, campus and routing environments. Arista is a well-established and profitable company with over $…
Technical Solutions Engineer - Cloud, Hyperscalers and AI networks
Vancouver, British Columbia, Canada · On-site
$85k–$150k/yr
Mid level$7M raised
Company Description Arista Networks is an industry leader in data-driven, client-to-cloud networking for large data center, campus and routing environments. What sets us apart is our relentless pursuit of innovation. We …
Skills: Networking, Data center, Artificial intelligence, Cloud computing, Linux
Company Description Arista Networks is an industry leader in data-driven, client-to-cloud networking for large data center, campus and routing environments. Arista is a well-established and profitable company with over $…
Skills: Site Reliability Engineering, CloudVision, Automation, Linux, Python
Company Description Arista Networks is an industry leader in data-driven, client-to-cloud networking for large data center, campus and routing environments. What sets us apart is our relentless pursuit of innovation. We …
Skills: Consultative sales, Enterprise sales, Networking solutions, Data center networking, Campus networking
Company Description Arista Networks is an industry leader in data-driven, client-to-cloud networking for large data center, campus and routing environments. What sets us apart is our relentless pursuit of innovation. We …
Skills: Account Management, Consultative Sales, Enterprise Sales, Networking Solutions, Data Center Networking
Company Description Arista Networks is an industry leader in data-driven, client-to-cloud networking for large data center, campus and routing environments. What sets us apart is our relentless pursuit of innovation. We …
Company Description Arista Networks is an industry leader in data-driven, client-to-cloud networking for large data center, campus and routing environments. What sets us apart is our relentless pursuit of innovation. We …
Company Description Arista Networks is an industry leader in data-driven, client-to-cloud networking for large data center, campus and routing environments. What sets us apart is our relentless pursuit of innovation. We …
Skills: Network engineering, Pre-sales, Data center architecture, Leaf-spine architecture, VxLAN
Company Description Arista Networks is an industry leader in data-driven, client-to-cloud networking for large data center, campus and routing environments. Arista is a well-established and profitable company with over $…
Company Description Arista Networks is a global leader in cloud networking solutions, recognized for pioneering software-driven, data-centric approaches to high-performance networking. Our award-winning platforms are dep…
Company Description Arista Networks is an industry leader in data-driven, client-to-cloud networking for large data center, campus and routing environments. What sets us apart is our relentless pursuit of innovation. We …
Company Description Arista Networks is an industry leader in data-driven, client-to-cloud networking for large data center, campus and routing environments. What sets us apart is our relentless pursuit of innovation. We …
Skills: Inventory management, Supply chain, Contract manufacturing, Data analysis, Inventory control
Company Description Arista Networks is an industry leader in data-driven, client-to-cloud networking for large data center, campus and routing environments. What sets us apart is our relentless pursuit of innovation. We …
Company Description Arista Networks is an industry leader in data-driven, client-to-cloud networking for large data center, campus and routing environments. What sets us apart is our relentless pursuit of innovation. We …
Skills: Microsoft Fabric, Azure, Data Architecture, Integration Patterns, Data Modeling
Company Description Arista Networks is an industry leader in data-driven, client-to-cloud networking for large data center, campus and routing environments. What sets us apart is our relentless pursuit of innovation. We …
Skills: Mechanical design, Creo 3D CAD, Sheet metal design, Plastic part design, Thermal simulation
Company Description Arista Networks is an industry leader in data-driven, client-to-cloud networking for large data center, campus and routing environments. What sets us apart is our relentless pursuit of innovation. We …
Skills: Consultative selling, Data center solutions, Networking, SDN, NFV
Company Description Arista Networks is an industry leader in data-driven, client-to-cloud networking for large data center, campus and routing environments. Arista is a well-established and profitable company with over $…
Skills: Site Reliability Engineering, Linux, Python, Go, Bash
Systems Engineer – VeloCloud SD-WAN/SD-Branch (MSP/SP), USA Remote
Dallas, Texas, United States · Remote OK
Senior$7M raised
Company Description *Qualified candidates for this role can be located anywhere in the USA. Arista Networks is an industry leader in data-driven, client-to-cloud networking for large data center, campus and routing envir…
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Full-time
postgraduate degree
Posted 18h ago
~40 hrs/week
Responsibilities
The Technical Solutions Engineer acts as a Tier 3 escalation point, resolving complex customer product inquiries and technical issues. They collaborate with software and hardware development teams to diagnose problems and document recurring issues to improve product quality.
Requirements
Candidates need 1-5 years of hands-on experience with a wide array of network protocols and troubleshooting tools like Wireshark. A Master's degree in a technical field is the minimum education requirement.
Full job description
Company Description
Arista Networks is an industry leader in data-driven, client-to-cloud networking for large data center, campus and routing environments. What sets us apart is our relentless pursuit of innovation. We leverage the latest advancements in cloud computing, artificial intelligence, and software-defined networking to provide our clients with a competitive edge in an increasingly interconnected world. Our solutions are designed to not only meet the current demands of the digital landscape but to also anticipate and adapt to future challenges.
At Arista we value the diversity of thought and perspectives that each employee brings to the table. We believe that fostering an inclusive environment, where individuals from various backgrounds and experiences feel welcome, is essential for driving creativity and innovation.
Our commitment to excellence has earned us several prestigious awards, such as Best Engineering Team, Best Company for Diversity, Compensation, and Work-Life Balance. At Arista, we take pride in our track record of success and strive to maintain the highest standards of quality and performance in everything we do.
Job Description
Who You'll Work With
Going far beyond the standard call center or tiered support position, the Technical Solutions Engineer at Arista Networks is a top level engineer, equivalent to a Tier 3 or Escalation Engineer in most support organizations.
The TSE works in a non-silo environment, supporting all of Arista’s products and the many network protocols and features covered by EOS. He or she will work directly with both the customer and (when needed) the software and hardware development teams. The TSE team also performs all their own recreates in a dedicated lab environment.
Giving customers direct access to a high-level engineer streamlines the support process and raises customer satisfaction.
What You'll Do
Respond to customer product inquiries via telephone or in written, internet-based email.
Resolve customer concerns raised during installation, operation, maintenance or product application or compatibility matters.
Interpersonal skills and product knowledge and expertise are critical to responding to daily customer-centric activities.
Troubleshoot problems with hardware equipment and software applications and recommends corrective action.
Document customer communication and recurring technical issues to support product quality programs and product development.
Required Product Knowledge and Technical Skills:
Working knowledge of networking industry, products, and protocols
Minimum of 1-5 years hands-on experience and a combination of the following; designing, deploying, configuring, supporting, trouble shooting, debugging and administering the following network protocols and technologies:
Experience with troubleshooting tools such as IXIA, tcpdump, and Wireshark (or similar packet generation and analysis tools) is highly desired
A strong comfort level with Linux is highly desired
Familiarity with programming/scripting (C++, Java, Python, Perl, JavaScript, shell) a plus
Qualifications
Desired Skills:
The ideal candidate possesses the ability to troubleshooting complex and dynamic customer environments while balancing the communications needs of each case. A strong analytical mind is required, as is the ability to triage. As we are continually releasing new features and products, a high aptitude for both learning and teaching are required.
Our engineers work closely with other members of Customer Engineering as well as both Software and Hardware development—both in diagnosing problems as well as communicating them in multiple technical contexts. Thus, excellent written and verbal communication skills are a must, as is a collaborative approach.
Education:
Minimum education is a MS in a technical field (CS/EE/ITP preferred). Industry certifications preferred. Prior TAC experience preferred.
Arista Networks is an industry leader in data-driven, client to cloud networking for large data center/AI, campus and routing environments. Arista’s award-winning platforms deliver availability, agility, automation, analytics and security through an advanced network operating stack.
visit https://www.arista.com.
Additional information and resources can be found at:
www.arista.com
www.twitter.com/aristanetworks
www.facebook.com/AristaNW
www.youtube.com/user/AristaNetworks
Offices: 5453 Great America Parkway, Santa Clara, California 95054, US · # 63, RMZ Gateway, 2nd Floor, 80/100 Feet Road Junction, 4th Block Koramangala, Bangalore, 560034, IN · 9200 Glenlyon Pkwy, Burnaby, British Columbia V5J, CA · 1390 Market St, San Francisco, California 94102, US · 10 Tara Blvd, Nashua, New Hampshire 03062, US
Cloud ComputingVirtualizationBig Data Clustersand High Performance ComputingCloud SecurityInformation TechnologyCyber SecuritySoftwareHardwareSecurity
Arista Networks is an industry leader in data-driven, client to cloud networking for large data center/AI, campus and routing environments. Arista’s award-winning platforms deliver availability, agility, automation, analytics and security through an advanced network operating stack.
visit https://www.arista.com.
Additional information and resources can be found at:
www.arista.com
www.twitter.com/aristanetworks
www.facebook.com/AristaNW
www.youtube.com/user/AristaNetworks
Offices: 5453 Great America Parkway, Santa Clara, California 95054, US · # 63, RMZ Gateway, 2nd Floor, 80/100 Feet Road Junction, 4th Block Koramangala, Bangalore, 560034, IN · 9200 Glenlyon Pkwy, Burnaby, British Columbia V5J, CA · 1390 Market St, San Francisco, California 94102, US · 10 Tara Blvd, Nashua, New Hampshire 03062, US
Cloud ComputingVirtualizationBig Data Clustersand High Performance ComputingCloud SecurityInformation TechnologyCyber SecuritySoftwareHardwareSecurity