Company Description We’re Jetstar. You may know us for our famous low fares, but did you also know that we’ve flown more than 400 million customers since we launched in Australia in 2004? In fact, each week we operate ar…
Company Description We’re Jetstar. You may know us for our famous low fares, but did you also know that we’ve flown more than 400 million customers since we launched in Australia in 2004? In fact, each week we operate ar…
Company Description We’re Jetstar. You may know us for our famous low fares, but did you also know that we’ve flown more than 400 million customers since we launched in Australia in 2004? In fact, each week we operate ar…
Skills: Process Mapping, Documentation, Business Analysis, User Stories, Business Requirements
Company Description Founded in the Queensland outback in 1920, Qantas has grown to be Australia’s largest regional, domestic, and international airline. Qantas has a range of subsidiary businesses that support the overal…
Company Description We’re Jetstar. You may know us for our famous low fares, but did you also know that we’ve flown more than 400 million customers since we launched in Australia in 2004? In fact, each week we operate ar…
Company Description We’re Jetstar. You may know us for our famous low fares, but did you also know that we’ve flown more than 400 million customers since we launched in Australia in 2004? In fact, each week we operate ar…
Skills: DevOps, Site Reliability Engineering, AWS, Terraform, Kubernetes
Company Description We’re Jetstar. You may know us for our famous low fares, but did you also know that we’ve flown more than 400 million customers since we launched in Australia in 2004? In fact, each week we operate ar…
Company Description We’re Jetstar. You may know us for our famous low fares, but did you also know that we’ve flown more than 400 million customers since we launched in Australia in 2004? In fact, each week we operate ar…
Company Description Take your aviation career to new heights by training the next generation of Jetstar Cabin Crew and PilotsShape real-world safety and service outcomes through hands-on and classroom-based instructionPe…
Company Description Take your aviation career to new heights by training the next generation of Jetstar Cabin Crew and PilotsShape real-world safety and service outcomes through hands-on and classroom-based instructionPe…
Company Description In 2008, Qantas Freight Enterprises bought Jets Transport. Today we operate as a wholly owned but independently managed business. With unbeatable reliability, security and attention to detail, it’s no…
Company Description Founded in the Queensland outback in 1920, Qantas has grown to be Australia’s largest regional, domestic, and international airline. Qantas has a range of subsidiary businesses that support the overal…
Company Description Founded in the Queensland outback in 1920, Qantas has grown to be Australia’s largest regional, domestic, and international airline. Qantas has a range of subsidiary businesses that support the overal…
Company Description We’re Jetstar. You may know us for our famous low fares, but did you also know that we’ve flown more than 400 million customers since we launched in Australia in 2004? In fact, each week we operate ar…
Skills: Injury Management, Return To Work Planning, Risk Assessment, WHS Auditing, Incident Investigation
Company Description Founded in the Queensland outback in 1920, Qantas has grown to be Australia’s largest regional, domestic, and international airline. Qantas has a range of subsidiary businesses that support the overal…
Skills: Stakeholder Management, Procurement, Negotiation, Financial Analysis, Business Management
Qantas Business Rewards Customer Engagement Consultant
Sydney, New South Wales, Australia · Hybrid
Mid level$627M raised
Company Description Founded in the Queensland outback in 1920, Qantas has grown to be Australia’s largest regional, domestic, and international airline. Qantas has a range of subsidiary businesses that support the overal…
Company Description In 2008, Qantas Freight Enterprises bought JETS Transport. Today we operate as a wholly owned but independently managed business. With unbeatable reliability, security and attention to detail, it’s no…
Skills: Customer Service, Transport Documentation, Booking Capacity Management, Microsoft Office, Microsoft Excel
Company Description We’re Jetstar. You may know us for our famous low fares, but did you also know that we’ve flown more than 400 million customers since we launched in Australia in 2004? In fact, each week we operate ar…
Company Description We’re Jetstar. You may know us for our famous low fares, but did you also know that we’ve flown more than 400 million customers since we launched in Australia in 2004? In fact, each week we operate ar…
Company Description As part of the Qantas Group, National Jet Systems offer an exceptional level of safety and service while playing an important role in connecting communities and industries across Australia. The busine…
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Full-time
Qantas Group Staff Travel Discount, Employee Network Groups, Career Growth Opportunities
Posted 3h ago
~40 hrs/week
Responsibilities
Deliver theoretical and practical training modules for Cabin Crew and Pilots, covering safety, emergency procedures, and cabin service. Ensure all course materials comply with company procedures and relevant aviation legislation.
Requirements
Requires at least 12 months of recent Cabin Crew experience and the ability to obtain regulatory approval for emergency procedures training. Candidates should have proven experience in adult education, strong communication skills, and the physical fitness to swim and tread water.
Full job description
Company Description
We’re Jetstar. You may know us for our famous low fares, but did you also know that we’ve flown more than 400 million customers since we launched in Australia in 2004? In fact, each week we operate around 3,000 flights to nearly 40 destinations across Australia, New Zealand, Asia and the Pacific. We also operate a fleet of more than 80 aircraft, including state-of-the-art Airbus A320/21 NEO aircraft and the Airbus A320 family and Boeing 787-8s. Every day we enable more people to takeoff to more places, more often.
Impressive numbers? What's even more impressive is the team of extraordinary people taking off together day in day out, flight after flight.
Our people are the real jet stars!
Job Description
Take your aviation career to new heights by training the next generation of Jetstar Cabin Crew and Pilots
Shape real-world safety and service outcomes through hands-on and classroom-based instruction
Permanent full-time shift work
Opportunities based in Sydney and Melbourne
Love travel and passionate about all things aviation. You’re in the right place. At Jetstar, you get to take-off at work, and in life.
As a team, we’re lucky we get to do both for a living – and we want you to be part of where we go next. Helping our teammates soar is what we’re all about. And with a new fleet of state-of-the-art aircraft, plus new routes being added, the sky’s the limit.
As a Ground Instructor, you will be responsible for delivering training modules for our Cabin Crew and Pilots, ensuring alignment with Jetstar’s ever-changing requirements. You’ll develop and deliver Aircrew Safety and Emergency Procedures, Dangerous Goods, First Aid, Cabin Service, and secondary skills training programs, including both practical and theoretical components. You will also ensure course materials are compliant with company procedures and relevant legislation.
To be considered for this role, ideally you’ll have:
Recent Cabin Crew experience (minimum 12 months)
Ability to achieve Regulatory Approval to conduct emergency procedures training and assessment
Proven experience in computer-based training (CBT), facilitation, classroom training for adults and working knowledge of adult learning principles is highly preferable
Ability to manage a busy workload, diverse portfolios, conflict resolution and relationship building with other departments
Excellent computer and administrative skills
A natural ability to lead, support and guide others
Excellent interpersonal and communication skills with the ability to engage and communicate effectively with staff at all levels
Demonstrated resilience in dynamic operational environments, with the ability to adapt quickly to shifting priorities while maintaining high standards of work
Ability to travel both domestically and internationally for up to 3-4 weeks at a time to support training delivery
Excellent health and fitness, including the ability to swim and tread water
Your life at Jetstar is unlike any other
Takeoff professionally: Dip your toes into something new. Stopover in another role. Move up quicker. At Jetstar, you’ve got the opportunities to grow and elevate your career.
Live the travel dream: You and your nominated travel companions can takeoff more with our famous Qantas Group Staff Travel discount.
Make work feel like a holiday: Join a fun, driven team where work feels like a holiday. Our people take every opportunity to takeoff together and find ways to help their teammates soar.
There’s a place for everyone at Jetstar: For us, travel and meeting new people go hand in hand. We invite our people to get involved in various Employee Network Groups that play an important role in creating our inclusive and supportive culture that we are fiercely proud of. We believe that teams with a diversity of ideas and experiences are more creative, innovative and solve problems quickly. We welcome applications from anyone who wants to takeoff with us. If you have support or access requirements, just reach out and let us know what you need.
We’re Jetstar. Let’s takeoff together.
We can’t wait to hear from you. Applications close: Tuesday 7th July 2026
Business Function: Pilots & Flying Operations
Parent Business Function: Pilots & Flying Operations
We would like to acknowledge the Traditional Custodians of the local lands and waterways on which we live, work and fly. We pay our respects to Elders past and present.
Spirit is everything to us, and joining the Qantas team means bringing your spirit to ours. We have over 30,000 exceptional employees, and every year we fly millions of customers around Australia and the world – together.
If you hop on board with the team, you'll experience a workplace where creativity, diversity and innovation are encouraged. We aim to give every member of the Qantas Group the support to follow their dreams, face new challenges, and let their future take flight. Ultimately, people are our priority – those who work for us and those who travel with us.
For the latest information on the cyber incident: https://bit.ly/3I7jNfM
Member of the oneworld Alliance.
Please read the Qantas LinkedIn House Rules at http://bit.ly/QFhouserules
We would like to acknowledge the Traditional Custodians of the local lands and waterways on which we live, work and fly. We pay our respects to Elders past and present.
Spirit is everything to us, and joining the Qantas team means bringing your spirit to ours. We have over 30,000 exceptional employees, and every year we fly millions of customers around Australia and the world – together.
If you hop on board with the team, you'll experience a workplace where creativity, diversity and innovation are encouraged. We aim to give every member of the Qantas Group the support to follow their dreams, face new challenges, and let their future take flight. Ultimately, people are our priority – those who work for us and those who travel with us.
For the latest information on the cyber incident: https://bit.ly/3I7jNfM
Member of the oneworld Alliance.
Please read the Qantas LinkedIn House Rules at http://bit.ly/QFhouserules