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Skills: Customer Service, Communication, Teamwork, Time Management, Problem Solving
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$22/hr–$24/hr
Other
PTO, Paid Holidays, Medical Insurance, Dental Insurance, Vision Insurance, 401k
Posted 57d ago
Apply by Jun 15
~40 hrs/week
Responsibilities
As a Barista, you will prepare and serve coffee beverages while educating customers about the coffee's flavor profiles and sustainable sourcing. You will create memorable experiences for customers and ensure the café is well-stocked and clean.
Requirements
Candidates must have 1-2 years of experience in a customer-facing role, preferably in hospitality or food service. A CA Food Handler’s Permit is required, along with successful completion of training in food preparation and customer service.
Full job description
Overview
We are Porter, a progressive venture from the One Workplace family headquartered in Seattle, Washington. We’re here to create thoughtful human-centered spaces that foster meaningful relationships through collaborative design so that employees can work their best. We’ve worked with leading global and local companies to transform and design spaces to promote productivity and creativity. We are driven by radical hospitality, the act of going beyond what is required to add sincerity and integrity to all our work.
Porter is committed to the development of empathetic leaders, diversification of talent and increased representation at every level of our business. We believe in cultivating a culture of inclusion and are dedicated to building and retaining teams through removing unnecessary barriers to employment and providing opportunities for career growth. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status.
Compensation range: $22.00 - $24.00 hourly + Tips
Benefits:
15 days of PTO
8 Paid holidays
Medical/Dental/Vision Insurance
401k + Employer Match
Wellness App with reimbursement of up to $500/year
Profit Sharing
Position Summary
Position Overview
As a Barista for Porter Hospitality, you'll prepare and serve outstanding coffee beverages while educating customers about Onyx Coffee's distinctive flavor profiles and sustainable sourcing practices. You'll be the face of our café, creating memorable experiences for each customer.
Essential Functions
To perform this job successfully, a Barista must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Prepares and serves hot and cold beverages, such as coffee, blended coffee, and tea, to patrons; correctly customizes orders as requested.
Describes product details to customers in partnership with Onyx coffee.
Receives and processes customer payments.
Serves prepared baked goods including pastries.
Ensures customer service stations are properly stocked with paper products or beverage preparation items.
Cleans and sanitizes all equipment, utensils, dishes, and work areas.
Cleans and sanitizes service and seating areas.
Ensures proper functioning of freezers, refrigerators, and heating by routinely checking temperatures in that equipment.
Stocks supplies or retail products; may inventory, order, or receive products as directed.
Performs other related duties as assigned.
Accurately handle POS transactions and orders, ensuring efficiency and accuracy in a high-paced setting.
Maintain a friendly and engaging attitude while interacting with customers and fellow team members.
Knowledge, Skills, and Abilities
Excellent oral and written communication and organizational skills.
Excellent interpersonal skills with the ability to work as a team with internal departments, external vendors, suppliers, and customers.
Self-motivated and able to make decisions and exercise prudent judgement with minimal guidance.
Experience with POS systems such as Toast, Square, Shopify or similar a plus.
Knowledge of Microsoft Office programs with ability to learn in house programs.
Ability to follow all safe food handling procedures and sanitation practices.
Good memory to manage multiple orders simultaneously and recall faces, names, and preferences of frequent patrons.
Ability to serve customers quickly, efficiently, and kindly.
Flexibility to work nights and holidays as required by business needs.
Education/Experience
Must successfully complete training in food preparation, food service skills, and customer service procedures.
1-2 years of experience in a customer-facing role, preferably within hospitality or food service.
CA Food Handler’s Permit required.
Experience working in both counter-service and full-service settings is a plus.
Previous barista training or willingness to learn espresso and coffee preparation is preferred.
Personal Competencies
Self-Development: Actively seeks new ways to grow and be challenged using both formal and informal development channels.
Relationship management and Teamwork: The ability to leverage interpersonal skills to establish rapport and develop relationships as part of a multifunctional team in a fast-paced, collaborative and deadline driven environment.
Time Management: Ability to multi-task to meet goals, good time management skills and ability to take ownership for project deliverables.
Communications & Problem Solving: Ability to remain optimistic and enthusiastic while creatively solving problems. Convey information to all key stakeholders in both written and verbal formats. Determine and utilize the appropriate communication channels.
Empathy, Involvement & Support: Listen and respond with empathy. Ability to understand issues and different perspectives of others. Ability to ask for help and encourage others.
Physical Demands & Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate. Regularly works with others face to face, over the phone and email in an office environment with moderate noise. Nature of work may require time spent out of the office; reliable transportation required. Periodically works outside and may work around moving objects, dust, and dirt.
We create spaces that inspire and transform.
One Workplace doesn’t just create spaces, we put them to work. We don’t measure them in square feet, but by the possibilities they create for our clients. From a better way to express your culture, to a better way to work, to learn or to heal – the possibilities are endless.
Better space always solves a problem. Our solution is simple. We believe together is better. Combining business strategists, designers, furniture, construction, ancillary and audiovisual specialists with project managers, customer support, delivery and installation under one roof simplifies a complicated process - and it makes the workplace better. It’s a unique process, and it’s made us one of the most successful interior solutions companies in the US.
Each project starts with collaboration and ends with trust. For us, this is a big deal. Better spaces are built with better relationships - our most valuable assets. That means finding an amazing way to work together with our clients and partners because when we co-create, remarkable things happen. Everything we do links back to one simple philosophy:
We’re better together.
Offices: 2500 De La Cruz Boulevard, Santa Clara, California 95050, US · 475 Brannan Street, Suite 210, San Francisco, California 94107, US · 7220 Edgewater Drive, Oakland, California 94621, US · 1780 N Market Blvd, Sacramento, California 95834, US
Commercial Office FurnishingsAsset ManagementRapid Construction InteriorsMove and Relocation ServicesAudio Visual Systems IntegrationInstallation & DeliveryBranding and Space DesignOn-Site Facility ServicesProject ManagementArchitectural Solutions