San Francisco, California, United States · On-site
$100k–$130k/yr
A Sr. Customer Success Manager is responsible for developing customer relationships that promote retention and loyalty. Their job is to work closely with customers to ensure they are achieving their key business outcomes…
Skills: Customer Success Management, B2B SaaS, Organic Marketing, SEO, Account Management
San Francisco, California, United States · Hybrid
$135k–$225k/yr
About the role The Growth Engineering team builds world-class products, data infrastructure, and AI systems powering Rippling’s market intelligence and GTM operations. We work closely with sales, marketing, Applied AI, a…
Skills: React, TypeScript, Python, FastAPI, Next.js
San Francisco, California, United States · On-site
Benefits Information Full-time employees will enjoy a competitive benefits package with options for you and your family including: • Paid Time Off • Paid Holidays • 401(k) Matching • Health Insurance …
Skills: Staff Supervision, Facility Management, Case Management, Personnel Scheduling, Performance Evaluation
San Francisco, California, United States · Hybrid
$168k–$252k/yr
About Vercel: Vercel is the agentic infrastructure company. We free people and agents to ship what’s next. For more than a decade, Vercel has shaped how the web is built. As the team behind Next.js, v0, and AI SDK, we cr…
Skills: TypeScript, Next.js, AI SDK, Developer Relations, Developer Experience
San Francisco, California, United States · Hybrid
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their re…
Skills: AV Production, Team Leadership, Event Management, Broadcast Engineering, Stakeholder Management
San Francisco, California, United States · Hybrid
$240k–$285k/yr
Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill…
Skills: Distributed Systems, System Architecture, Technical Strategy, Money Movement, Payment Orchestration
San Francisco, California, United States · On-site
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies, from the world’s largest enterprises to the most ambitious startups, use Stripe to accept payments, grow their …
Skills: AI Strategy, Product Roadmap Management, Stakeholder Management, Cross-functional Leadership, Change Management
San Francisco, California, United States · On-site
$21/hr–$23/hr
Benefits: Health insurance Opportunity for advancement Training & development Vision insurance 401(k) 401(k) matching Dental insurance Employee discounts WAGE RANGE: $21.18-$23.50 PER HOUR The Resale Revolution Starts Wi…
Skills: Retail Supervision, Fashion Trend Analysis, Team Leadership, Customer Engagement, Delegation
San Francisco, California, United States · On-site
$20/hr–$23/hr
Benefits: Health insurance Opportunity for advancement Training & development Vision insurance 401(k) 401(k) matching Dental insurance Employee discounts Flexible schedule WAGE RANGE: $20.18-$23.18 PER HOUR The Resale Re…
Skills: Fashion Trend Analysis, Customer Service, Merchandising, Inventory Management, Buying
San Francisco, California, United States · On-site
$131k–$160k/yr
Company Description Application Opening: September 22, 2025 Application Filing Deadline: Applicants are encouraged to apply immediately as this recruitment may close at any time, but no earlier than Wednesday, August 5, …
Skills: Transportation Planning, Project Management, Budget Forecasting, Grant Writing, Contract Administration
San Francisco, California, United States · On-site
e3 group is seeking a highly skilled and motivated Fullstack AGE to join our dynamic team. In this role, you will be responsible for designing, developing, and maintaining scalable and efficient web applications that dri…
Skills: HTML, CSS, JavaScript, React, Angular
San Francisco, California, United States · On-site
$140k–$180k/yr
ABOUT Arceus is building the AI-native law firm for the next generation of category-defining companies. We help fast-moving companies move contracts through legal at record speed with transparency, predictable pricing, a…
Skills: Growth Hacking, Go-To-Market Strategy, Demand Generation, Pipeline Management, Positioning
San Francisco, California, United States · Remote OK
$169k–$303k/yr
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translati…
Skills: Product Management, User Acquisition, Growth Strategy, A/B Testing, Data-Driven Experimentation
San Francisco, California, United States · Hybrid
$167k–$267k/yr
Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our produ…
Skills: Financial Modeling, Forecasting, Business Analytics, Process Improvement, P&L Management
San Francisco, California, United States · Hybrid
$198k–$236k/yr
About Glean: Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry’s most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelligent Sear…
Skills: Technical Program Management, Infrastructure Engineering, Site Reliability Engineering, Cloud Infrastructure, Distributed Systems
San Francisco, California, United States · Hybrid
Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. Thi…
Skills: Lead Qualification, Pipeline Generation, Outreach, Discovery Calls, Salesforce
San Francisco, California, United States · On-site
$150/hr–$200/hr
About Knit Health Knit Health is building a novel clinical foundation model to improve the way healthcare is delivered. We combine expertise in AI with deep clinical knowledge to develop safe, trustworthy systems that im…
Skills: Clinical Judgment, Model Evaluation, Clinical Reasoning, Data Modeling, Client Relations
San Francisco, California, United States · On-site
$160k–$180k/yr
Discord has a highly engaged community of millions of daily active users who use the platform for many different reasons, but there’s one thing that nearly everyone does: play video games. Discord plays a uniquely import…
Skills: Python, Elixir, Typescript, Software Engineering, Machine Learning
San Francisco, California, United States · On-site
$147k–$211k/yr
Minimum qualifications: Bachelor’s degree or equivalent practical experience. 2 years of experience with software development in one or more programming languages, or 1 year of experience with an advanced degree. 2 years…
Skills: Android Application Development, Software Development, Data Structures, Algorithms, Accessible Technologies
San Francisco, California, United States · Hybrid
$159k–$278k/yr
Company Description Applicants who have applied to Recruitment ID: RTF0162791-01144023 for this position do not need to reapply or submit a new application. Appointment Type: Permanent Exempt (PEX) position; individuals …
Skills: Public Finance, Municipal Bond Transactions, Legal Drafting, Disclosure Documents, Debt Portfolio Management
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The Principal CSM is responsible for managing enterprise customer relationships to drive retention, loyalty, and the achievement of organic marketing objectives. This includes acting as a strategic advisor, managing customer success plans, and collaborating with internal teams to ensure platform adoption.
Candidates need at least 8 years of B2B SaaS Customer Success experience, including a proven track record of managing a book of business. Proficiency in SEO and organic search, along with strong analytical skills and AI literacy, is highly preferred.
A Sr. Customer Success Manager is responsible for developing customer relationships that promote retention and loyalty. Their job is to work closely with customers to ensure they are achieving their key business outcomes related to organic marketing by providing platform enablement and organic marketing strategic solutions. The CSM is the key partner helping our customers achieve their strategic objectives and maximum value from their investment in Conductor. Additionally, the CSM serves as the liaison between the customer and the Conductor team, helping the customer coordinate cross-functional team initiatives that are required for successful organic marketing results.
What you'll do (Responsibilities):
Who you are (Required Skills/Abilities):
The future of work is transformed at Conductor, and we don’t just use AI - we weave it into everything we do. We prioritize hiring individuals who stay ahead of the curve, seeking "AI leading" talent who are curious, adaptable, and skilled at utilizing AI to amplify their specific roles. Because we are committed to this tech-forward environment, every candidate’s journey includes a dedicated assessment of their AI literacy and competency by a specialized panel of experts to ensure you are ready to thrive and lead at Conductor.
Compensation: Conductor maintains competitive, performance-based compensation programs.
The San Francisco base salary range for this role is currently $100,000 - $130,000 per year.
Variable Compensation: In addition to the base salary, this role is also eligible for a variable bonus. This role operates on a 80/20 split. With full achievement of your quota, your On-Target Earnings (OTE) can range from $125,000 to $162,000 annually.
Conductor LLC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Bringing in diverse perspectives and challenging our assumptions is the clear key to growth; it drives innovation, creativity, faster problem-solving, and stronger decision making. All aspects of employment including the decision to hire, promote, train, discipline, or discharge, will be based on merit, competence, performance, and business needs.
Conductor does not discriminate against any employee or applicant on the basis of race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, or other characteristics protected by state or federal law or local ordinance. In addition, it is the policy of Conductor to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works.
The leading enterprise AEO platform for AI content generation, AEO/GEO/SEO, and real-time website monitoring
At Conductor, we’re on a mission to help companies realize the full potential of their AI search presence and translate their wisdom into content that helps people. Conductor is the only end-to-end, enterprise AEO platform built on the industry’s most complete data engine. The unified platform provides unparalleled AEO & SEO intelligence, scaled AI content generation, and real-time website monitoring. From tracking visibility in LLMs to technical health and content optimization, Conductor’s platform empowers teams to increase authority and visibility in AI and traditional search and accelerate digital growth. Conductor was named a Leader in the Forrester Wave for SEO platforms and is rated #1 on TrustRadius and G2 by enterprise marketers. Customers include global brands such as SAP, e.l.f Cosmetics, FedEx, & Mastercard. We’re also passionate about transforming the workplace into a force that helps people grow through our people-first mindset. As a result, Conductor has been recognized as a Crain's Best Place to Work for 7 years, Best Companies to Work for New York State for 9 years, and Best Workplace by Inc. Magazine.
Offices: 1359 Broadway, 4th Fl, New York, NY 11106, US · Schwedter Str. 9B (2nd floor), Berlin, DE 10119, DE · vulytsia Leiptsyzka 15, Kyiv, 02000, UA · Warmoesstraat 149-1511012, Amsterdam, NL · Masarykova 412/32, Brno, 602 00, CZ
