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Full-time
high school, bachelor degree
Competitive Compensation, Bonus Eligibility, Flexible Work Schedule, Free Drop-In Sessions, Career Growth Opportunities, Medical Insurance
Posted 20d ago
~40 hrs/week
Responsibilities
Lead and motivate the studio team to deliver an exceptional guest experience while driving membership growth and revenue. Oversee daily operations, including staff scheduling, inventory management, and maintaining studio hygiene and safety protocols.
Requirements
Requires a high school diploma and at least 3 years of experience in a sales environment with a track record of relationship-based selling. Must possess current AED/First Aid/CPR certification and have the physical ability to lift up to 50 lbs.
Full job description
ABOUT SWTHZ
SweatHouz is the fastest-growing recovery franchise business globally. With over 100 open locations and over 300 licenses sold, SWTHZ is focused on accelerating the world's adoption of contrast therapy through private suite experiences, harnessing the power of infrared sauna and cold plunge.
JOB SUMMARY
The SweatHouz Studio Experience Manager plays a critical role in leading and motivating their team to deliver an exceptional guest and member experience that drives membership growth, retention, and revenue. You will be a passionate advocate for the SWTHZ brand, embodying our core values of integrity, respect, fairness, and excellence.
JOB LOCATION: 12895 Paseo Vlg Wy #1260, San Diego, CA 92130
ESSENTIAL DUTIES & RESPONSIBILITIES
Sales and Membership Growth
Achieve studio membership and revenue goals: Collaborate with the sales team to develop and implement strategies to attract new members and retain existing ones.
Provide exceptional sales support: Coach and mentor sales associates on effective sales techniques and product knowledge.
Track and analyze membership data: Monitor key membership KPIs and use insights for strategic decision-making.
Partner with the marketing team: Actively participate in marketing initiatives and promotions to drive awareness and generate leads.
Leadership & Team Management
Build and cultivate a high performing, engaged team: Foster a positive and collaborative work environment where employees feel valued, motivated, and empowered to succeed.
Develop and coach team members: Provide effective training and coaching to ensure all team members possess the skills and knowledge needed to excel in their roles.
Lead by example: Demonstrate exceptional work ethic, communication, and customer service skills, inspiring your team to do the same.
Performance management: Implement effective performance management practices, including setting goals, providing regular feedback, and conducting performance reviews.
Operational Excellence
Ensure smooth and efficient daily operations: Oversee all aspects of studio operations, including scheduling, staff assignments, inventory management, and adherence to company policies and procedures.
Maintain a clean, inviting, and safe studio environment: Implement and enforce hygiene and safety protocols to create a comfortable and enjoyable experience for all guests and members.
Manage studio cleanliness: Allocate cleaning staff in a manner that keeps attrition under 7%.
Identify and implement operational improvements: Keep a strong pulse on your studio. Continuously identify opportunities for improvement in both the team member and member experience. Implement effective solutions as needed.
KEY SKILLS & ABILITIES
Leadership: Can you inspire a shared sense of purpose in the studio? This includes leading your team through change, getting buy-in, and coaching through ambiguity.
Business Acumen: Can you see beyond the surface and understand the intricate dance of sales and operations?
Strategic Thinking: Problems and challenges in the studio are not roadblocks but puzzles waiting to be solved. Can you dissect a challenge, analyze its components, and forge solutions that deliver financial results?
Persuasion: Relationship-based selling is not coercion but building trust and value. Can you build trust with studio guests (intros) and create a compelling vision for why they should join and become a member of the studio?
Delegation and Empowerment: Can you delegate in a way that drives strong revenue and meets membership targets?
MINIMUM QUALIFICATIONS
High School Diploma or GED required.
Degree in a related field preferred.
3+ years of experience in a sales environment, with a proven track record of relationship-based selling, building value, and overcoming objections.
3+ years Management experience preferred, including leading teams, coaching, and driving performance outcomes.
Current AED/First Aid/CPR certification
Reliable means of mobility for travel to studio location
PHYSICAL DEMANDS & ENVIRONMENTAL CONDITIONS
Must be able to lift up to 50 lbs.
Physical efforts required for daily duties, including squatting, bending, reaching, spotting, jumping, and prolonged standing and walking
Exposure to cleaning chemicals and sanitizing agents
Must be comfortable administering CPR/AED protocols
INTERPERSONAL SKILLS
Inquisitive: Eager to learn and understand.
Attentive: Mindful, observant, empathetic, and considerate of others.
Dependable: Consistent, flexible, true to their word, and reliable.
Enthusiastic & Passionate Positive, engaged, and deeply passionate about health, wellness, and the brand; eager to be of service.
Performance-Minded: Strives for excellence, continuously improves abilities, and delivers results at the highest level.
Energetic: Possesses strong endurance, is self-motivated, and faces challenges head-on.
Honest: Demonstrates high integrity, conscientiousness, and truthfulness.
BENEFITS
Competitive Compensation and Bonus Eligibility
Flexible Work Schedule
Free Drop-In Sessions
Career Growth Opportunities
Comprehensive Benefits Plan (Medical, Dental, Vision, 401(k), etc.)
Flexible Vacation
Supportive Leadership Team
COMPENSATION: $75,000 annually + bonus and a direct growth opportunity into multi-unit leadership
Momentic Studios Inc. is proud to be an equal opportunity employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veteran status, or any other basis protected by law.
Empowering a healthier future, one partnership at a time.
Industry
Wellness and Fitness Services
Company size
11-50 employees
Founded
2024
Headquarters
Orlando, Florida
LinkedIn followers
1,883
At Momentic Studios, we are dedicated to transforming the health and wellness landscape through innovative partnerships. Together, we strive to create a healthier, more mindful future for our communities. Our unique approach connects an ecosystem of visionary brands, investors, wellness practitioners, and innovators, allowing us to support wellness businesses that aspire to make a meaningful impact.
We invite you to join us in our mission to redefine wellness. Whether you are an entrepreneur, investor, or community advocate, your involvement can help create a healthier, more mindful world. Our current investment portfolio includes SWTHZ and STRONG PILATES.