San Antonio, Texas, United States · Remote OK
The ITSM Administrator is responsible for the administration, configuration, and ongoing optimization of the organization's IT Service Management (ITSM) platform, primarily Freshservice. This role supports IT service del…
Skills: Freshservice Administration, ITIL Framework, Workflow Automation, Business Process Optimization, Dashboard Development
San Antonio, Texas, United States · On-site
Job Family: Workplace Relations Travel Required: Up to 10% Clearance Required: None What You Will Do: The Employee Relations Investigations Manager leads a centralized team of Employee Relations Investigators responsible…
Skills: Workplace Investigations, Employee Relations, Team Leadership, Case Management, Employment Law
San Antonio, Texas, United States · On-site
$15/hr–$18/hr
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Customer Service, Cash Handling, Inventory Management, Retail Sales, Communication
San Antonio, Texas, United States · On-site
$92k–$167k/yr
Step into a mission where what you do truly matters! At Leidos, innovation is at the heart of everything we do. Powered by a team as diverse as it is talented, we're driven by a shared passion for delivering bold solutio…
Skills: Spanish Fluency, Cultural Analysis, Translation, Technical Writing, Briefing
San Antonio, Texas, United States · On-site
About Us HIGHLIGHTS SHIFT: Night shift (7p-7a) JOB TYPE: PRN LOCATION: Overlook FACILITY TYPE: 16 bed Small-Format Hospital (8 ER, 8 Inpatient) We are Emerus, the leader in small-format hospitals. We partner with respect…
Skills: Patient Assessment, Nursing Care Planning, Telemetry, ICU Nursing, Infection Control
San Antonio, Texas, United States · On-site
GENERAL PURPOSE: The Area Supervisor is a member of the Store Leadership who is responsible for a specific, assigned area of the Store as well as the general operations and supervision of the Store when functioning as th…
Skills: Supervision, Customer Service, Merchandising, Loss Prevention, Inventory Management
San Antonio, Texas, United States · On-site
The Senior Revenue and Pricing Analyst leads advanced revenue and pricing analysis to drive strategic decision-making, optimize profitability, and support enterprise-level initiatives. This role partners with leadership …
Skills: Revenue Analysis, Pricing Strategy, Financial Modeling, SaaS Pricing, Payment Interchange
San Antonio, Texas, United States · On-site
Join Our Team as a Registered Dental Assistant! Location: Shaenfield Smiles Schedule: Moinday-Friday (Full-Time) Become a Part of Our Smile-Making Team! At our office, we don’t just care for our patients – we care for ou…
Skills: Digital X-rays, Patient Preparation, Dental Assisting, Sterilization Standards, Patient Education
San Antonio, Texas, United States · On-site
Store Delivery Driver Are you a dependable driver who loves being on the road and enjoys working with customers? NAPA is hiring Delivery Drivers to deliver automotive parts across the metropolitan area. Join a trusted Fo…
Skills: Safe Driving, Customer Service, Inventory Management, Cash Handling, GPS Navigation
San Antonio, Texas, United States · On-site
Job Description Time Type: Part time Role Details: Time Type: Part TimeStarting Pay: $15.50 / HRJob Location: 5500 Bandera Road, San Antonio, TX 78238 Job Summary: The Yard Crewmember will assist customers in the lumbery…
Skills: Forklift Operation, Customer Service, Inventory Stocking, Loading and Unloading, Safety Compliance
Tucson, Arizona, United States · On-site
$27/hr–$32/hr
About the Role Our MedTech Field Service Engineers experience a unique opportunity to apply their biomedical equipment, mechanical service, and customer-facing field expertise in support of a nationwide medical device fi…
Skills: Biomedical Equipment Service, Mechanical Service, Hydraulic Assembly Replacement, System Calibration, Technical Documentation
San Antonio, Texas, United States · On-site
$27/hr–$33/hr
Req ID: 260831 Job Location: San Antonio,TX Work days/Shift Hours – Monday - Friday , 12pm - 9pm Compensation: Starting pay ranges from $27.39 to $33.04 per hour, based on experience. Additional earning opportunities may…
Skills: Mechanical Repair, Preventative Maintenance, Troubleshooting, Diagnostics, Light Equipment Repair
San Antonio, Texas, United States · On-site
Looking for a rewarding career? Johnson Brothers is a leading family-owned distributor of wine, spirits, and beer, delivering exceptional service since 1953. We proudly represent the world’s top beverage brands and are c…
Skills: Leadership, People Management, Business Planning, Supplier Management, Sales Execution
San Antonio, Texas, United States · On-site
Job Description It’s about interactions more than transactions. Do you love serving others and being a helpful hand regardless of the issue? Do people often tell you that you brought them joy just by being you? Are you k…
Skills: Customer Relationship Management, Portfolio Management, Financial Product Knowledge, Sales, Communication Skills
San Antonio, Texas, United States · On-site
Why You’ll Love World Market For over 60 years, we have searched the globe for design inspiration, emerging trends, and time-honored handicrafts, to bring you stylish home décor, quality furniture, thoughtful gifts and o…
Skills: Leadership, Customer Experience, Problem Solving, Decision Making, Delegation
San Antonio, Texas, United States · On-site
$12/hr–$15/hr
Caring Senior Service is hiring experienced Caregivers, CNAs, Home Care Aides, Personal Care Attendants, and Companion Caregivers in San Antonio, TX and surrounding areas. We are looking for reliable, compassionate careg…
Skills: Personal Care, Companionship, Meal Preparation, Light Housekeeping, Mobility Assistance
San Antonio, Texas, United States · On-site
$25/hr–$33/hr
We are seeking a warm, patient, and highly engaging full-time nanny for a busy family in San Antonio with two school-aged boys. The ideal candidate is confident caring for energetic children, enjoys building meaningful r…
Skills: Childcare, Transportation, Homework Support, Meal Preparation, Medication Administration
San Antonio, Texas, United States · On-site
$61k–$101k/yr
RELOCATION ASSISTANCE: No relocation assistance available CLEARANCE REQUIRED FOR START: No CLEARANCE TYPE: Secret TRAVEL: Yes, 10% of the TimeDescription At Northrop Grumman, our employees have incredible opportunities t…
Skills: F-18 Maintenance, Avionics Troubleshooting, Wiring Schematics Interpretation, Wire Repair, Splicing
San Antonio, Texas, United States · On-site
$16/hr–$17/hr
Welcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring …
Skills: Client Communication, Appointment Coordination, Multitasking, Organizational Skills, Practice Management Software
San Antonio, Texas, United States · On-site
$18/hr–$21/hr
Company NameWill Fix It Plumbing, Heating, Cooling, Electrical Overview Pay: $18 – $21 per hour + commissionTypical Earnings: $20 – $30 per hour with incentivesSchedule: Hours vary, weekends required Location: San Antoni…
Skills: Retail Sales, Customer Engagement, Lead Generation, Appointment Setting, Communication Skills
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The ITSM Administrator manages the configuration and optimization of the Freshservice platform, focusing on ITIL-based processes and workflow automation. They are responsible for maintaining service catalogs, SLAs, and reporting dashboards to drive continuous service improvement.
Candidates need a bachelor's degree in IT or a related field and at least 3 years of experience in ITSM or IT operations. Specific hands-on experience with Freshservice administration and knowledge of the ITIL framework are required.
The ITSM Administrator is responsible for the administration, configuration, and ongoing optimization of the organization's IT Service Management (ITSM) platform, primarily Freshservice. This role supports IT service delivery by managing ITIL-based processes, developing workflows and automations, maintaining reporting and dashboards, and driving continuous service improvement initiatives.
Key Responsibilities
Required Qualifications
Education
Experience
Required Skills
Certifications
Preferred certifications include ITIL Foundation and Freshservice Administrator certifications.
Enterprise-level applications and infrastructure solutions - SAP, Salesforce, HRIS, Azure, AWS.
We are expert practitioners delivering enterprise solutions for businesses looking to be high-performing, cost-effective, secure, and competitive organizations. We provide a full range of business and technology services from strategic planning to implementation and managed services support with our multi-disciplinary team, partnerships and deep industry knowledge, process management, change management, project management and software technology expertise.
Offices: 14100 San Pedro Avenue, 405, San Antonio, TX 78232, US
