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$14/hr–$15/hr
Full-time
high school
Posted 1d ago
~40 hrs/week
Responsibilities
The Intake Specialist serves as the first point of contact for families and applicants, managing incoming calls and inquiries via phone, text, and email. They are responsible for scheduling consultations, maintaining accurate records in company software, and supporting team goals.
Requirements
Candidates must be at least 18 years old with strong verbal and written communication skills and the ability to multitask in a fast-paced environment. Proficiency in Microsoft Office and basic computer programs is required, along with reliable transportation for in-office attendance.
Full job description
Caring Hub Specialist
Location- San Antonio, Texas Mon- Fri- MUST be able to come in office 1 day a week
Be the friendly voice that makes a difference. Do you enjoy helping people, talking on the phone, and staying organized in a fast-paced environment? We're looking for a Caring Hub Specialist to joinour team! In this role, you'll be the first point of contact for families seeking care and for applicants interested in joining our team. Your kindness, professionalism, and communication skills will help create a positive first impression while connecting people with the support they need.
What You'll Do
Answer incoming calls with professionalism and warmth.
Respond quickly to client inquiries and job applicants by phone, text, email.
Schedule Client Care Consultations (CCCs) and interviews.
Enter and update information accurately in company software.
Follow up with prospective clients and applicants.
Communicate important information with branch staff.
Help maintain reports and support daily team goals.
What We're Looking For
Excellent phone etiquette and customer service skills.
Strong verbal and written communication.
Comfortable using Microsoft Office and basic computer programs.
Ability to multitask and stay organized in a fast-paced environment.
Active listening skills with a caring and empathetic approach.
Ability to build rapport and make people feel comfortable.
Basic knowledge of medical terminology is a plus.
Qualifications
Must be at least 18 years old.
Ability to read, write, and speak English.
Reliable transportation to and from work.
Comfortable typing and entering data accurately.
Professional, positive, and dependable.
Work Environment
This position is primarily office-based and involves:
Sitting and working at a computer for extended periods.
Frequent phone conversations using a headset.
Managing multiple priorities in a busy, high-volume environment.
Schedule
Availability is needed Monday through Friday between 7:00 AM and 7:00 PM. Hours may vary, and future opportunities for evenings, weekends, or on-call shifts may be available. MUST be able to come in office 1 day a week.
Why Join Us?
If you're passionate about helping others, enjoy connecting with people, and want to be part of a supportive team that makes a meaningful impact every day, we'd love to hear from you!
Apply today and become the caring voice that helps families and future team members take the next step.
Related keywords
Intake SpecialistCustomer ServiceData EntryMicrosoft OfficeSchedulingCommunicationMedical TerminologyAdministrativeClient RelationsPhone SupportRecord KeepingHybrid Work
We are an in-home care agency that helps seniors remain healthy, happy, and at home
Industry
Hospitals and Health Care
Company size
501-1,000 employees
Founded
1991
Headquarters
San Antonio, TX
LinkedIn followers
5,083
Caring Senior Service began serving seniors in 1991 promising “when family can’t be there… we can.” Staying true to this principle, we continue to improve our services to better meet the needs of our clients and bring positive changes to their lives. This vision, along with our dependable staff, has allowed us to grow into trusted members of the many communities we now serve.
Offices: 201 E Park Avenue, 200, San Antonio, TX 78212, US · 9694 Madison Blvd B-7, Madison, AL 35758, US · 2301 W Dunlap Ave #114-A, Phoenix, AZ 85021, US · 6842 E Tanque Verde Rd, D, Tucson, Arizona 85715, US · 755 N Peach Ave, G-6, Clovis, California 93611, US
Home CareHospicePersonal CareMeal PreparationRespite CareMedication RemindersErrand ServiceLight HouskeepingCaregiversIn-Home Care
We are an in-home care agency that helps seniors remain healthy, happy, and at home
Industry
Hospitals and Health Care
Company size
501-1,000 employees
Founded
1991
Headquarters
San Antonio, TX
LinkedIn followers
5,083
Caring Senior Service began serving seniors in 1991 promising “when family can’t be there… we can.” Staying true to this principle, we continue to improve our services to better meet the needs of our clients and bring positive changes to their lives. This vision, along with our dependable staff, has allowed us to grow into trusted members of the many communities we now serve.
Offices: 201 E Park Avenue, 200, San Antonio, TX 78212, US · 9694 Madison Blvd B-7, Madison, AL 35758, US · 2301 W Dunlap Ave #114-A, Phoenix, AZ 85021, US · 6842 E Tanque Verde Rd, D, Tucson, Arizona 85715, US · 755 N Peach Ave, G-6, Clovis, California 93611, US
Home CareHospicePersonal CareMeal PreparationRespite CareMedication RemindersErrand ServiceLight HouskeepingCaregiversIn-Home Care