Job DetailsJob Location: Woodlawn - 902 Bandera Rd. - San Antonio, TX 78228Position Type: Full TimeJob Category: PM&RGeneral Summary: This position is to primarily support patient care delivery by preparing treatment are…
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Full-time
high school, professional certificate
Posted 24d ago
~40 hrs/week
Responsibilities
Support patient care delivery by preparing treatment areas, equipment, and materials under the supervision of a Doctor of Chiropractic or Physical Therapist. Responsibilities include assisting patients with exercises, transporting them safely, and managing PM&R supply inventory.
Requirements
Requires a minimum high school diploma and CPR/AED certification, with a preference for graduates of Physical Therapy Technician or Medical Assistant programs. Candidates must have at least one year of customer service experience and proficiency in EMR and computer software.
Full job description
Job DetailsJob Location: Woodlawn - 902 Bandera Rd. - San Antonio, TX 78228Position Type: Full TimeJob Category: PM&RGeneral Summary: This position is to primarily support patient care delivery by preparing treatment area, patient, equipment, and materials; performing procedures, under the supervision of a Doctor of Chiropractic Medicine and/or a Physical Therapist.
Supervisory Responsibilities: This position has no supervisory responsibilities.
General Requirements: All duties performed will be done accurately and in a timely manner.
Assumes responsibility for maintaining clinical competencies according to Gonzaba Medical Group policy.
Ensures customer service is always maintained at the highest level.
Exercise tact and courtesy when dealing with patients, visitors, providers, and co-workers.
Must always adhere to customer service expectations including in-person and virtual (via telephone, or telehealth applications) communication.
Participates in educational programs as needed.
Bilingual speaking in English and Spanish preferred
Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
Enhances physical therapy department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Other duties as assigned.
Essential Job Responsibilities: All duties performed will be done accurately and in a timely manner.
Prepares treatment room for patient by following prescribed procedures and protocols.
Prepares patients for physical medicine and rehabilitation (PM&R) therapy treatment by welcoming, comforting, providing and/or assisting patients into PM&R apparel or apertures.
Provides information to patients by answering questions and requests, allaying fears.
Helps treat patients by applying heat packs; paraffin dips; helping patients onto exercise equipment, monitoring motion; tracking walking time and distance; measuring mobility; performing prescribed exercises and strengthening techniques.
Educates patients by demonstrating proper use of equipment and exercise routines.
Maintains patient confidence and protects operations by keeping information confidential.
Maintains safe and clean working environment by complying with procedures, rules, and regulations.
Transports patients safely from the following positions: sitting to standing or laying down, from standing to sitting or laying down, from laying down to standing or sitting, and assist to the bathroom, into/out of wheelchairs, and pushing/pulling patients in wheelchairs.
Must always keep the patients’ safety a priority, which will involve preventing potential falls as needed.
Provides equipment and supplies by sterilizing and delivering equipment and supplies to treatment area; positioning equipment for therapist access; positioning patient on equipment.
Ensures operation of PM&R equipment by completing preventive maintenance requirements; following manufacturer's instruction; troubleshooting malfunctions; calling for repairs.
Maintains PM&R supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
Serves and protects by adhering to professional standards, hospital policies and procedures, federal, state, and local requirements, and GMGs standards.
Schedules patients for appointments.
Answer incoming phone calls when necessary and contact patients to reschedule missed appointments.
Forwards treatment notes to the proper individual for billing.
Maintains strict confidentiality of company, department, and patient information.
Work Environment: Depending upon the area assigned may be 100% clinical setting or office setting in a clinic environment. Exposure to communicable diseases, bodily fluids, toxic substances, ionizing radiation, medicinal preparations, and other conditions common to a clinic environment.
Mental / Physical Requirements: Requires manual dexterity, sitting, standing, stooping, reaching, kneeling, crouching, bending, walking, lifting up to 40 lbs. without assistance. Close vision and ability to adjust focus. Must be able to work efficiently under pressure.
Additional Information: Gonzaba Medical Group is seeking team members who contribute as A-Players, demonstrate a strong work ethic, are committed to the culture and our core values.
Other Duties As Assigned: The above job description is not intended to be an all-inclusive list of duties and standards of the position. Team members will follow any other instructions, and perform any other related duties, as assigned by their supervisor. Responsibilities, knowledge, skills, abilities, and work environments may change as needs evolve. QualificationsEducation and Training: Minimum High school diploma or equivalent. Graduate of an accredited Physical Therapy Technician, Physical Therapy Aide Specialist, Medical Assistant, or closely related program, preferred. CPR Certification with AED required for initial and continued employment at Gonzaba Medical Group is contingent upon this credential.
Experience: Minimum of one (1) year in a customer service-related role required. Two (2) years preferred.
Other Requirements: Computer Skills: Skilled in use of computer/EMR systems. Knowledge of Word processing software, spreadsheet software, Internet, and database software.
Related keywords
PM&RPhysical Medicine and RehabilitationPhysical Therapy AideMedical AssistantCPR CertificationAEDEMRPatient SafetyClinical CompetenciesHealthcare AdministrationPatient TransportSterilization
Gonzaba Medical Group is dedicated to serving the San Antonio community through innovative healthcare with integrity.
Industry
Medical Practices
Company size
501-1,000 employees
Founded
1960
Headquarters
San Antonio, Texas
LinkedIn followers
3,858
Gonzaba Medical Group’s founder, William Gonzaba, M.D., started his family practice in 1960 on South Flores Street, not far from the neighborhood where he was born and raised. In the early 1980s, he brought in additional doctors to help him with a growing patient population. Soon, the doctors outgrew the South Flores clinic. Dr. Bill Gonzaba looked a few blocks down the street to the old Pan American Restaurant building and decided to give the landmark building a new life in the healthcare industry. After nine months of planning and renovation, Gonzaba Medical Group reopened in 1986 as a state-of-the-art medical complex.
Today, Gonzaba Medical Group includes an outstanding team of physicians who share the same commitment to quality care and customer service as the group’s founder. Led by Dr. David Padilla, the group includes a team of more than 80 physicians, hospitalists, physician assistants and nurse practitioners serving in seven locations throughout the city. With a support staff of hundreds of individuals, expanded and updated facilities as well as the latest diagnostic capabilities, Gonzaba Medical Group continues to change the way healthcare is delivered while staying true to its core principle: “the patient always comes first.”
Purpose
To serve our patients Como Familia - Like Family
Mission
To provide an innovative system of medical care that delivers with integrity every day.
Vision
To be a physician-led, patient centered, high performing medical group that provides value-driven answers to the high cost of health care.
Core Values
• Purpose – We are called to serve our patients como familia
• Action – We deliver highest quality care at the lowest cost with compassion and respect
• Superior Service – We work responsibly as a team to earn your trust
• Integrity – We do the right thing every day
• Obligation – We embrace transparency, accountability and measurable results
• New Ideas – We lead innovation in the practice of medicine
Offices: 720 Pleasanton Road, San Antonio, Texas 78214, US · 902 Bandera Road, San Antonio, Texas 78228, US · 3520 S. New Braunfels, San Antonio, Texas 78223, US · 7616 Culebra Road, Suite 111, San Antonio, Texas 78251, US · 1423 Guadalupe Street, San Antonio, Texas 78207, US