Buenos Aires, Argentina · Remote OK
The SAP Managed Services Team Lead is responsible for leading a team of SAP support professionals to deliver high-quality, remote-based application support across multiple SAP modules. This role combines hands-on technic…
Skills: SAP Support, Team Leadership, SAP FI/CO, SAP MM, SAP SD
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Lead a team of SAP support professionals to deliver high-quality remote application support and ensure alignment with service-level agreements. Act as a technical escalation point for complex issues across various SAP modules while managing client relationships and team performance.
Requires proven experience leading SAP managed services teams and proficiency in at least two SAP modules. Candidates should hold at least one SAP certification and have experience with ITIL processes and service management tools.
The SAP Managed Services Team Lead is responsible for leading a team of SAP support professionals to deliver high-quality, remote-based application support across multiple SAP modules. This role combines hands-on technical expertise with strong leadership and communication skills to ensure timely resolution of issues, continuous improvement of support processes, and optimal team performance. The Team Lead will serve as a key point of contact for clients, ensuring satisfaction and alignment with service-level agreements (SLAs).
Key Responsibilities
Team Leadership & Technical Oversight
Customer Success
Collaboration
Documentation
Required Skills & Qualifications
Preferred Qualifications
Enterprise-level applications and infrastructure solutions - SAP, Salesforce, HRIS, Azure, AWS.
We are expert practitioners delivering enterprise solutions for businesses looking to be high-performing, cost-effective, secure, and competitive organizations. We provide a full range of business and technology services from strategic planning to implementation and managed services support with our multi-disciplinary team, partnerships and deep industry knowledge, process management, change management, project management and software technology expertise.
Offices: 14100 San Pedro Avenue, 405, San Antonio, TX 78232, US
Enterprise-level applications and infrastructure solutions - SAP, Salesforce, HRIS, Azure, AWS.
We are expert practitioners delivering enterprise solutions for businesses looking to be high-performing, cost-effective, secure, and competitive organizations. We provide a full range of business and technology services from strategic planning to implementation and managed services support with our multi-disciplinary team, partnerships and deep industry knowledge, process management, change management, project management and software technology expertise.
Offices: 14100 San Pedro Avenue, 405, San Antonio, TX 78232, US
