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Provide accurate information and orientation to visitors regarding Gatineau Park activities, sites, and regulations during the Fall Rhapsody program. Collect visitor feedback and contribute to service evaluations to improve park activities and exhibits.
Applicants must be fluently bilingual and enrolled in a post-secondary program for Fall 2026. Candidates must have completed secondary education and possess experience in client services or tourism.
PROGRAM OVERVIEW
Yours to Protect. Yours to Enjoy.
Be a key player in the protection and enjoyment of Gatineau Park, the capital’s conservation park. As an Information Officer, your primary role is to provide accurate information regarding the Park (and other tourist attractions), to suggest routes or activities to visitors and to be a champion of the park’s conservation mission.
The mobile Information Officer works at varying locations within Gatineau Park. The incumbent provides information and orientation to visitors regarding various Park activities, sites and regulations, specifically related to the Fall Rhapsody program. The program takes place on weekends during the Fall.
MANDATORY REQUIREMENTS
• Applicants must have completed secondary education and must be enrolled in a post-secondary program in the Fall of 2026;
• Applicants must be fluently bilingual, in both official languages.
EXPERIENCE, KNOWLEDGE AND COMPETENCIES
• Have strong interpersonal communication skills both in individual or group exchanges;
• Have relevant experience in working with the public in the areas of client or information services or tourism;
• Have good knowledge of the Gatineau Park and of the National Capital Region as a tourism destination; and
• Have knowledge of the NCC’s mandate and activities.
TERMS AND CONDITIONS OF EMPLOYMENT
• Must be available up to 22.5 hours per week as this position requires to be part time;
• Must be willing to work from September 1st to October 30 every weekend and civic holidays for the duration of the contract; this also includes Thanksgiving long weekend.
• Must wear a uniform which will be provided by the NCC;
• Must be disposed to work outside in varying weather conditions;
• Must attend mandatory paid training sessions for Information Officers at the Gatineau Park Visitor Centre; and
• Must arrange for their own means of transportation to their assigned work location, within Gatineau Park. Public transportation is not available.
MAJOR RESPONSIBILITIES
Reporting to the Project Officer of Sustainable transportation, the Information Officer:
• Welcomes and informs visitors about the different activities taking place during the Fall Rhapsody weekends, including regular programs, services and points of interest in Gatineau Park;
• Provide information regarding different road closures throughout the event;
• Answers information requests received by the visitors;
• Provide wayfinding information within the Park;
• Collects visitor comments and suggestions; and
• Contributes to the services evaluation by suggesting modifications or improvements to the activities, exhibits, program material or other.
MANDATORY APPLICATION GUIDELINES
You must follow the instructions below carefully in order to ensure the admissibility of your application.
1. Submit a cover letter:
Your cover letter will be used as the primary screening tool; it must showcase your strengths, expertise and your interest in the position adequately, and it must include the following:
• The number of years of post-secondary study you will have completed by August 2026 and the program of study in which you are enrolled.
2. Submit an updated version of your resume.
3. Applicants must be full-time students in the fall semester of 2026
NOTES:
The National Capital Commission is committed to developing inclusive, barrier-free selection processes and work environments. If contacted regarding this position, please advise the departmental official of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner
• Interviews will be conducted with selected candidates in August 2026.
• Tests may be administered;
• Reference checks will be done; and
• The NCC will not reimburse travel costs nor relocation expenses.
We thank all those who apply. Please note that only candidates who are selected for the next stage of the selection process will be contacted.
Every day, we work to build an inspiring capital. Chaque jour, nous travaillons à bâtir une capitale inspirante.
The National Capital Commission (NCC) offers exciting jobs in Ottawa and at Gatineau Park. The NCC is the federal Crown corporation dedicated to ensuring that Canada’s Capital is a dynamic and inspiring source of pride for all Canadians, and a legacy for generations to come. The NCC provides unique value in the Capital Region by fulfilling three main roles: • Long-term planner of federal lands. Key projects in the works: Plan for Canada’s Capital (2017 to 2067) & LeBreton Flats. • Principal steward of nationally significant public places. Symbolic assets: Gatineau Park, the Greenbelt, Rideau Canal Skateway and six Official Residences. • Creative partner committed to excellence in development and conservation. Twitter: http://twitter.com/NCC_CCN Facebook: http://www.facebook.com/NationalCapitalCommission Instagram: http://instagram.com/ncc_ccn YouTube: https://www.youtube.com/@NationalCapitalCommission ----------------------------------- La Commission de la capitale nationale offre des emplois stimulants à Ottawa et au parc de la Gatineau. La CCN est la société d’État fédérale qui veille à ce que la capitale du Canada soit une source dynamique et inspirante de fierté pour tous les Canadiens et un legs aux générations à venir. La CCN donne une valeur unique à la région de la capitale en remplissant trois rôles précis: • Planificatrice à long terme des terrains fédéraux. Principaux projets en cours : Plan de la capitale du Canada (2017 à 2067) et les plaines LeBreton. • Intendante principale des lieux publics d’importance nationale. Biens symboliques : parc de la Gatineau, Ceinture de verdure, patinoire du canal Rideau et six résidences officielles. • Partenaire créative engagée envers l’excellence en matière d’aménagement et de conservation. Twitter: http://twitter.com/ccn_ncc Facebook: http://facebook.com/CommissionDeLaCapitaleNationale Instagram : http://instagram.com/ncc_ccn YouTube : http://www.youtube.com/user/nccvidccn
Offices: 40, Elgin St., Ottawa, Ontario, CA · 33, ch. Scott, Chelsea, Québec, CA
