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Full-time
high school, professional certificate
Medical Coverage, Dental Coverage, Vision Coverage, Paid Time Off, Paid Holidays, 401(k) Company Match
Posted 28d ago
~40 hrs/week
Responsibilities
Ensure the safety and security of guests and staff by monitoring resort property and responding to police, fire, or medical emergencies. Provide high-quality hospitality service while managing access points, conducting safety inspections, and maintaining detailed incident logs.
Requirements
Candidates must be at least 18 years old with a high school diploma or GED and the ability to pass a background check and drug test. Physical stamina to stand for long periods and flexibility to work various shifts, including nights and weekends, is required.
Full job description
Company Description
Westgate Blue Tree Resort offers you the opportunity to welcome guests to our beautifully landscaped property in Lake Buena Vista near world-famous theme parks and help them enjoy a truly memorable Central Florida vacation getaway. As a member of the Westgate Blue Tree team, you will experience a truly unique and rewarding work environment. As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60+ resorts across the company.
Job Description
Pay rate: $18/ hour - Access your earned income instantly and manage your money with free financial wellness tools through DailyPay.
As a Security Officer, you will play a vital role in ensuring the safety, security, and well-being of our guests, team members, and resort properties. This position is a unique blend of traditional security responsibilities and resort hospitality service. In addition to protecting company assets and responding to emergencies, you are expected to provide a welcoming and helpful presence, delivering excellent service to our guests and team members at all times.
Security Officers are responsible for monitoring resort property, managing access points, and responding to incidents involving police, fire, or medical emergencies. This role includes conducting safety inspections, writing detailed incident reports, assisting guests and team members with security-related concerns, and supporting public safety personnel as needed. A successful Security Officer demonstrates professionalism, sound judgment, and strong hospitality skills while maintaining a safe and secure environment.
As a Security Officer, you will:
Serve as the first responder to incidents involving police, fire, or medical emergencies, and take appropriate action within the scope of Security Officer duties.
Maintain a visible, uniformed security presence at assigned locations.
Control access at designated entry and exit points.
Monitor security systems, including fire alarm panels, surveillance cameras, and proprietary monitoring stations, in compliance with legal and company requirements.
Conduct safety and security inspections in accordance with policies and procedures.
Maintain accurate records, logs, and checklists of security activities.
Prepare detailed, accurate, and timely incident reports; utilize computer systems and email communications as needed.
Respond to basic service requests and perform preventive maintenance on guest room electronic security systems and in-room safes, when applicable.
Manage lost and found inventory in accordance with company procedures.
Perform traffic control and parking enforcement duties as required.
Respond to security-related complaints and resolve or escalate appropriately.
Assist public safety officers as needed or requested.
Manage key control, distribution, and accountability.
Perform additional duties as assigned by management.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be at least 18 years of age.
High school diploma or GED.
Ability to lift up to 50 lbs and work in both indoor and outdoor weather conditions.
Flexibility to work various shifts, including nights, weekends, and holidays.
Strong verbal and written communication skills.
Proficiency with basic computer systems used for reports, logs, and email communication.
Required to pass a background check, drug test, and motor vehicle record (MVR) check.
Physical stamina to remain on your feet for extended periods, climb stairs, and move quickly for short distances as needed.
Westgate Resorts is a Smoke and Tobacco-Free workplace. Except where prohibited by law, applicants who smoke or use tobacco products will not be considered for positions at Westgate.
Required to pass a background check, drug test, and prove eligibility to work in the United States.
Preferred Qualifications
Possession of a valid Class D (Unarmed Security Officer) License; assistance available for qualified candidates who need to obtain it.
Certifications in First Aid, CPR, and AED.
Previous experience in security, law enforcement, military, hospitality, or a related field.
Prior guest service experience strongly preferred.
Additional Information
Why Westgate?
Comprehensive Health Benefits – Medical, Dental, and Vision Coverage
Paid Time Off – Vacation, Sick, and Personal Time to Recharge
Paid Holidays
401(k) with Generous Company Match to Support Your Future
Daily Pay – Access Your Earnings When You Need Them
Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance
Wellness Programs to Support Your Well-Being
Flexible Spending Accounts (FSA)
Tuition Assistance to Help You Grow Your Career
Military Leave
Employee Assistance Program (EAP) – Support When You Need It Most
Life, Disability, Accident, Critical Illness, and Hospital Insurance
Pet Insurance for Your Furry Family Members
Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
Low-Cost Gym Membership
NEW! David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ Dependents
Career Growth and Advancement Opportunities
Community Involvement – Give Back and Make an Impact
Westgate Resorts is an Equal Employment Opportunity employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email with the job title and the location of the position for which you are applying.
This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.
We are proud to be recognized by U.S. News & World Report as one of the Best Companies to Work For, and by TIME as one of America's Best Private Companies. These awards reflect our commitment to creating opportunities, enriching lives and delivering exceptional experiences for our Owners, Guests and Team Members.
Westgate Resorts is a diversified hospitality company headquartered in Orlando, Fla., featuring the largest privately held timeshare resort club in the world and a portfolio of more than 60 resort properties. The company offers spacious villa accommodations, world-class amenities, and family-friendly destinations in sought-after locations such as Orlando, Las Vegas, Gatlinburg, Park City, and Myrtle Beach. In 2025, the company expanded its footprint with the addition of VI Resorts by Westgate, enhancing its presence in the Pacific Northwest, Hawaii, Canada, and Mexico. Since its founding in 1982, Westgate has focused on creating memorable vacations and delivering exceptional service, while maintaining a commitment to innovation, hospitality, and community engagement. Whether guests are seeking relaxation, adventure, or a combination of both, the company’s 9,000 Team Members provide personalized and value-driven getaways tailored to every traveler’s needs.
Our Mission:
We create meaningful vacation experiences that bring families together, foster connection, and build cherished memories for a lifetime.
Social Responsibility:
We strive to be successful within the confines of ethical and moral standards to uphold the quality of our natural environment and community. The health and safety of our owners and team members is paramount.
Westgate Resorts also operates the Westgate Resorts Foundation, which was started in 2001 and has since grown to provide assistance to more than 250 charities and causes in communities where Westgate Resorts team members live and work.
Offices: 5601 Windhover Drive, Orlando, Florida 32819, US