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Full-time
bachelor degree
Posted 27d ago
~40 hrs/week
Responsibilities
Manage high-volume customer account reconciliations and accurately apply payments while resolving discrepancies. Provide extensive phone support in a call center environment to address customer inquiries and payment disputes.
Requirements
Requires a Bachelor's degree in Accounting or Finance with a preference for 5+ years of A/R experience and 2+ years of cash keying. Must be proficient in advanced Excel, SharePoint, and the ability to balance four different ERP systems.
Full job description
Accounts Receivable Specialist
Location: Orlando, FL
What You’ll Do
High-Volume Customer Account Reconciliation – Handle a large volume of customer accounts, reviewing, analyzing, and reconciling statements to ensure accuracy and resolve discrepancies.
Payment Application & Discrepancy Resolution – Accurately apply payments, investigate unapplied cash, short payments, and chargebacks, and process necessary adjustments.
High-Volume Call Center Support – Work in a fast-paced call center environment, spending up to 8 hours per day on the phone assisting customers with account inquiries and payment resolutions.
Communication & Customer Interaction – Professionally engage with customers, internal teams, and stakeholders to address payment issues, resolve disputes, and provide account support.
Reporting, Documentation & Compliance – Maintain detailed records of reconciliations, generate aging reports, and ensure compliance with company policies and accounting standards while supporting month-end close activities.
What You Need
Qualifications
Customer Service Skills
High level of professionalism and customer service experience
Excellent oral and written communication as well as interpersonal skills
High volume call center experience
Customer dispute resolution and problem-solving skills.
Cash Application Experience
Bachelor’s degree or equivalent combination of education and experience in Accounting, Finance, or a related field.
Possesses initiative to perform research on customer issues
Able to work independently and with minimal supervision
Minimum of 5 years in A/R preferred
Attention to detail is critical in this role
2 years or more of cash keying experience.
System and Microsoft Office Proficiency
Must be able to balance 4 ERP Systems
Experience with SharePoint
Proficiency with advanced Excel functions.
Please note: Must have reliable transportation and be able to commute to the Orlando, FL office and work out of the Orlando office as required.
BBB Industries is now TERREPOWER!
TERREPOWER is a global leader in sustainable manufacturing, serving the automotive and industrial markets. With operations across North America and Europe, we provide high-quality, sustainably manufactured products that extend the life of critical components, reduce waste, and support a circular economy.
Founded in 1987, TERREPOWER has a legacy of innovation and a commitment to delivering value to customers in more than 90 countries. Our corporate offices are located in greater Greater Mobile, Alabama; Dallas, Texas; and Brussels, Belgium.
Offices: 29627 Renaissance Blvd., Daphne, Alabama 36526, US