Miami, Florida, United States · Hybrid
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About TalkingPoints: TalkingPoints is an award-winning education technology nonprofit on a mission to unlock every student’s potential by activating one of the most underutilized forces in education - families. We believ…
Skills: Account Management, Stakeholder Management, Bilingual English/Spanish, CRM Salesforce, K-12 Education
Miami, Florida, United States · On-site
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Miami, Florida, United States · On-site
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Miami, Florida, United States · On-site
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Miami, Florida, United States · On-site
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Miami, Florida, United States · Hybrid
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Manage and grow mid-market and enterprise school district partnerships by driving product adoption and family engagement. Lead onboarding, conduct training workshops, and oversee partner renewals and retention for the Miami area.
Requires 4+ years of account management experience in technology and a background in K-12 education. Must be bilingual in English and Spanish and able to travel regularly to sites in Miami, Florida.
About TalkingPoints:
TalkingPoints is an award-winning education technology nonprofit on a mission to unlock every student’s potential by activating one of the most underutilized forces in education - families. We believe that when families and schools work together, students thrive - and we’re building the tools to make that partnership possible for every family.
Our platform helps schools reach and engage every family - including those historically underserved - through accessible, two-way communication in 150+ languages, along with data, insights, and supports that strengthen relationships and drive student success.
Today, millions of educators and families are using TalkingPoints in their classrooms, schools, and districts across the U.S. to build stronger partnerships and improve outcomes for students. Our work is grounded in research and has been shown to meaningfully impact attendance, learning, and more.
We partner with leading school districts nationwide and are supported by a strong community of philanthropic and strategic partners, including major foundations, technology leaders, and education organizations.
TalkingPoints is at an exciting stage of growth and impact. As we continue to expand our reach and deepen our impact, we’re looking for passionate, mission-driven team members who want to help schools and families succeed - together. Learn more at www.talkingpts.org.
Diversity: we celebrate it, we support it, and we thrive on it!
The Opportunity:
As a Partner Success Manager, you will be a member of our Partner Success Team, working closely with our Sales, Data Integrations, and Support Teams to successfully implement, optimize, and grow our mid-market and enterprise school and district partnerships. This role supports a large urban school district in the Miami, Florida area and requires the ability to be onsite regularly at the district office and school sites. The ideal candidate is bilingual in Spanish and comfortable delivering professional learning and support to partners as needed. You’ll be working closely with a small but supercharged, tightly-knit, mission-driven team, focused on driving family engagement in support of schools, teachers, and families.
In this role, you will:
Who You Are:
The base range for this role is $90,000 - $105,000 USD. The range reflects what TalkingPoints would pay for this position. The actual base compensation may vary depending on factors such as experience, location, market conditions, education/training, skill level, and does not include bonuses, other forms of compensation, or benefits.
Overall fit with our org culture - we look for team members who are:
What We Offer
How to Apply
Please submit your resume, a brief paragraph describing your interest, and a link to your LinkedIn profile
TalkingPoints is an Equal Opportunity Employer. We are committed to fostering an inclusive workplace where all qualified individuals have an equal opportunity to contribute and succeed. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other characteristic protected by local, state or federal laws, rules or regulations.
Using accessible technology to unlock the potential of families and teachers in student success
We’re an education technology non-profit on a mission to make it easy for any parent to be engaged in their children’s education especially in low-income, diverse communities. Parent engagement can drive student success twice as much as a family’s socioeconomic status, yet underserved, diverse families struggle to get involved. We help teachers and parents build relationships, shift mindsets, create communities and understand what effective parent engagement looks like so that students can be better supported to become part of an inclusive, diverse workforce in America and beyond. We’re building a multilingual family engagement platform with AI and human-powered two-way translation, and personalized coaching content. By breaking down the informational, cultural and socioeconomic barriers between school and home, TalkingPoints’ vision is to narrow the achievement gap through increasing effective family engagement in low-income communities in a low-cost, yet effective way. We’re on track to serving over 3 million students by 2020, and have been recognized by organizations such as MIT, Google.org, Ashoka, Forbes, Echoing Green as innovative solutions to tackle the achievement gap. We’re backed by AT&T Aspire, Google, Comcast NBCUniversal, NewSchools Venture Fund, General Motors and Stanford University.
Offices: 1161 Mission St, San Francisco, California, US
