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Full-time
high school, associate degree
Paid Time Off, 401k, Comprehensive Benefits Package, Career Growth Opportunities, Continuing Education
Posted 26d ago
Apply by Jul 10
~40 hrs/week
Responsibilities
Manage the front desk operations including patient scheduling, greeting visitors, and handling phone calls. Perform financial tasks such as insurance verification, collecting co-payments, and preparing end-of-day reports.
Requirements
Requires a high school diploma or equivalent, with an associate's degree preferred. Candidates should ideally have 1-5 years of experience in customer service, insurance, or dental office environments.
Full job description
Overview
Front Desk Coordinator
Pediatric Front Desk!!
“Open Up” to A Whole New Dental Experience
Imagine working in a place which delivers best in class patient care and focuses on putting every patient first, every visit. Our guiding principle is empathy, and we want you to join us on our mission to transform the dental experience. Our practice partners with North American Dental Group which provides us with the necessary support in order to fulfill our purpose of ensuring excellent patient care.
Wondering how this shapes your job experience?
We use our individuality and dental expertise to practice group dentistry and ensure that every patient leaves our office feeling satisfied. Do you have the drive and passion to help others improve their oral health in the way that we do? Come join our team— help us pioneer a new culture of dentistry.
Responsibilities
Skills Required to Make a Great “Impression” on Our Team
Must be dependable and skilled in quality control when handling financial information, performing insurance verification, and preparing end of the day reports, always keeping our patients worry-free
Performs clerical tasks such as sorting, opening, distributing mail, scanning, and photocopying. Answer phone calls and provide information to callers; greet visitors/patients; schedules, verifies, and confirms patient appointments.
Explains procedures and/or services to patients using dental knowledge.
Presents financial policies and arrangements to patients collect co-payments and verify insurance coverage as appropriate.
Tracks appointments due to no-shows, cancellations, and late arrivals
Qualifications
So How Can You “Fill” This Role?
High School Diploma or equivalent (Associate’s degree preferred)
1-5 years of customer service, insurance, or dental experience preferred
Knowledge of dental software, Microsoft Office programs, as well as ability to learn new programs as needed
“Brace” Yourself… It only Gets Better
Competitive paid time off for full-time and part-time team members which increases as you grow in your career with us
Comprehensive benefits package, including 401k
Constant opportunities for career growth and continuing education
An exciting atmosphere that allows for freedom and individuality – enabling our team to always strive to do the best for our patients
Equal Opportunity Employer
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other characteristic protected by law.
North American Dental Group is a premier dental group with a commitment to industry-leading service and care for EVERY PATIENT, EVERY VISIT.
We have a true partnership with our affiliated dentists enabling them to focus on what they do best and love most… dentistry. With our patient-centric approach, our mission is to serve our doctors and their clinical support teams so they have clinical autonomy to provide the very best treatment focused on EMPATHY, COMPASSION and CARE.
We provide comprehensive support to 230+ dental practices with the understanding that it requires the efforts of everyone to achieve our goals for patient care.
For more information, please visit our website at www.nadentalgroup.com
Offices: 125 Enterprise Dr, Pittsburgh, Pennsylvania 15275, US · 11 South Mill Street, New Castle, PA 16101, US