San Jose, California, United States · On-site
Job DetailsJob Location: San Jose - San Jose, CA 95131-2201Position Type: Full TimeHybrid Warehouse and Customer Support Representative Emser Tile LLC Emser Tile LLC, a national leader in the distribution of high-quality…
Skills: Customer service, Inventory management, Warehouse operations, Order processing, JDE system
San Jose, California, United States · On-site
Job DetailsJob Location: San Jose - San Jose, CA 95131-2201Position Type: Full TimeHybrid Warehouse and Customer Support Representative Emser Tile LLC Emser Tile LLC, a national leader in the distribution of high-quality…
Skills: Customer service, Inventory management, Warehouse operations, Order entry, Forklift operation
San Antonio, Texas, United States · On-site
Job DetailsJob Location: San Antonio - San Antonio, TX 78216-2806Position Type: Full TimeHybrid Warehouse and Customer Support Representative Emser Tile LLC Emser Tile LLC, a national leader in the distribution of high-q…
Skills: Customer service, Inventory management, Warehouse operations, Order entry, Forklift operation
San Antonio, Texas, United States · On-site
Job DetailsJob Location: San Antonio - San Antonio, TX 78216-2806Position Type: Full TimeHybrid Warehouse and Customer Support Representative Emser Tile LLC Emser Tile LLC, a national leader in the distribution of high-q…
Skills: Customer service, Inventory management, Warehouse operations, Order processing, Relationship building
Lenexa, Kansas, United States · On-site
$17/hr–$25/hr
Job DetailsJob Location: Kansas - Lenexa, KS 66219-1224Position Type: Full TimeSalary Range: $17.50 - $25.00 HourlyHybrid Warehouse and Customer Support Representative Emser Tile LLC Emser Tile LLC, a national leader in …
Skills: Customer service, Inventory management, Order entry, Warehouse operations, Forklift operation
Lenexa, Kansas, United States · On-site
$17/hr–$25/hr
Job DetailsJob Location: Kansas - Lenexa, KS 66219-1224Position Type: Full TimeSalary Range: $17.50 - $25.00 HourlyHybrid Warehouse and Customer Support Representative Emser Tile LLC Emser Tile LLC, a national leader in …
Skills: Customer service, Inventory management, Order processing, Warehouse operations, Forklift operation
Scottsdale, Arizona, United States · On-site
Job DetailsJob Location: Scottsdale - Scottsdale, AZ 85260-1203Position Type: Full TimeKey Responsibilities Drive all contractor business in branch Uphold proper Branch customer service standards, including greeting cust…
Skills: Sales, Customer service, Product knowledge, Account management, Communication
Scottsdale, Arizona, United States · On-site
Job DetailsJob Location: Scottsdale - Scottsdale, AZ 85260-1203Position Type: Full TimeKey Responsibilities Drive all contractor business in branch Uphold proper Branch customer service standards, including greeting cust…
Skills: Sales, Customer service, Product knowledge, Account management, Communication skills
West Hollywood, California, United States · On-site
Job DetailsJob Location: Corporate HQ - Emser Tile LLC - Los Angeles, CA 90069-4209Position Type: Full TimeQualificationsEmser is an equal opportunity employer and prohibits discrimination and harassment of any kind. Ems…
Skills: Sales Management, Strategic Planning, Business Development, Leadership, Relationship Management
West Hollywood, California, United States · On-site
Job DetailsJob Location: Corporate HQ - Emser Tile LLC - Los Angeles, CA 90069-4209Position Type: Full TimeQualificationsEmser is an equal opportunity employer and prohibits discrimination and harassment of any kind. Ems…
Skills: Sales Management, Strategic Planning, Business Development, Leadership, Relationship Management
Jacksonville, Florida, United States · On-site
$17/hr–$25/hr
Job DetailsJob Location: Jacksonville - Jacksonville, FL 32256-1331Position Type: Full TimeSalary Range: $17.50 - $25.00 HourlyHybrid Warehouse and Customer Support Representative Emser Tile LLC Emser Tile LLC, a nationa…
Skills: Customer service, Inventory management, Warehouse operations, Order entry, Relationship building
Suffolk, Virginia, United States · On-site
$18/hr–$23/hr
Job DetailsJob Location: Eastern Distribution Center - Suffolk, VA 23434Position Type: Full TimeSalary Range: $18.00 - $23.00 Hourly Distribution Center Warehouse Associate 3 Emser Tile Emser Tile LLC, a nation-wide indu…
Skills: Picking, RF Scanner, Pallet building, Label verification, Warehouse navigation
Sacramento, California, United States · On-site
$17/hr–$25/hr
Job DetailsJob Location: Sacramento - Sacramento, CA 95827-1704Position Type: Full TimeSalary Range: $17.50 - $25.00 HourlyHybrid Warehouse and Customer Support Representative Emser Tile LLC Emser Tile LLC, a national le…
Skills: Customer service, Inventory management, Warehouse operations, Order processing, Forklift operation
San Diego, California, United States · On-site
$17/hr–$25/hr
Job DetailsJob Location: San Diego - San Diego, CA 92121-2577Position Type: Full TimeSalary Range: $17.50 - $25.00 HourlyHybrid Warehouse and Customer Support Representative Emser Tile LLC Emser Tile LLC, a national lead…
Skills: Customer service, Inventory management, Order processing, Warehouse operations, Forklift operation
Jacksonville, Florida, United States · On-site
$17/hr–$25/hr
Job DetailsJob Location: Jacksonville - Jacksonville, FL 32256-1331Position Type: Full TimeSalary Range: $17.50 - $25.00 HourlyHybrid Warehouse and Customer Support Representative Emser Tile LLC Emser Tile LLC, a nationa…
Skills: Customer Service, Inventory Management, Warehouse Operations, Order Processing, Relationship Building
Suffolk, Virginia, United States · On-site
$18/hr–$23/hr
Job DetailsJob Location: Eastern Distribution Center - Suffolk, VA 23434Position Type: Full TimeSalary Range: $18.00 - $23.00 Hourly Distribution Center Warehouse Associate 3 Emser Tile Emser Tile LLC, a nation-wide indu…
Skills: Picking, RF Scanner, Pallet building, Label verification, Warehouse navigation
Sacramento, California, United States · On-site
$17/hr–$25/hr
Job DetailsJob Location: Sacramento - Sacramento, CA 95827-1704Position Type: Full TimeSalary Range: $17.50 - $25.00 HourlyHybrid Warehouse and Customer Support Representative Emser Tile LLC Emser Tile LLC, a national le…
Skills: Customer service, Inventory management, Warehouse operations, Order processing, Forklift operation
San Diego, California, United States · On-site
$17/hr–$25/hr
Job DetailsJob Location: San Diego - San Diego, CA 92121-2577Position Type: Full TimeSalary Range: $17.50 - $25.00 HourlyHybrid Warehouse and Customer Support Representative Emser Tile LLC Emser Tile LLC, a national lead…
Skills: Customer service, Inventory management, Warehouse operations, Order entry, Forklift operation
Lenexa, Kansas, United States · On-site
$75k–$160k/yr
Job DetailsJob Location: Kansas - Lenexa, KS 66219-1224Position Type: Full TimeJob Summary The Outside Sales Representative (OSR) will call on existing and new clientele, as well as work with builders, designers, General…
Skills: Outside Sales, Account Management, Negotiation, Prospecting, Market Analysis
Suffolk, Virginia, United States · On-site
$18/hr–$22/hr
Job DetailsJob Location: Eastern Distribution Center - Suffolk, VA 23434Position Type: Full TimeSalary Range: $18.00 - $22.00 Distribution Center Warehouse Associate 3 Emser Tile Emser Tile LLC, a nation-wide industry le…
Skills: Order Picking, RF Scanner, Pallet Building, Forklift Operation, Inventory Accuracy
San Jose, California, United States • On-site
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The role involves acting as the primary point of contact for clients to provide customer service while also performing essential warehouse tasks such as inventory management and order fulfillment. You will collaborate with the operations and sales teams to ensure accurate recordkeeping and maintain the showroom environment.
Candidates should have 1-3 years of experience in construction, design, or warehouse environments and possess strong organizational and communication skills. Proficiency in database systems and the ability to perform physical tasks like lifting up to 50 pounds are required.
Job DetailsJob Location: San Jose - San Jose, CA 95131-2201Position Type: Full TimeHybrid Warehouse and Customer Support Representative
Emser Tile LLC, a national leader in the distribution of high-quality ceramic tile and natural stone, is seeking a versatile Hybrid Warehouse and Customer Support Representative for our local branch. With over 50 years of continuous growth, we offer immediate opportunities for professionals who thrive in dynamic environments and are passionate about customer service, operations, and inventory management.
Act as the primary point of contact for clients, including Builders, Designers, General Contractors, and walk-in customers, delivering outstanding customer service both in person and over the phone.
Greet customers, resolve inquiries and complaints, and build lasting relationships as the “face” of Emser Tile for new and regular clients.
Enter and verify orders and account information in the JDE system and ensure accurate recordkeeping.
Work collaboratively with the Branch Operations team and Sales Team members to deliver exceptional customer experience and support branch and market goals.
Support the ISR and / or Operations Manager with walk-in showroom customers.
Perform warehouse operations as needed, including inspecting, identifying, handling, consolidating, labeling, stocking, picking, packing, and shipping inventory according to company policies.
Maintain and reconcile warehouse inventory, promptly address discrepancies, and generate inventory reports under supervisor direction.
Efficiently handle will-call customers and ensure professional service throughout their experience.
Assists in showroom maintenance as needed, including cleaning , updating samples and labels and conducting monthly showroom audits.
Performs inventory receiving, recording, issuing, and transporting goods (tasks as required), ensuring accuracy and efficiency.
Assist Operations Manager and / or ISR prepare basic sample boards for branch or customer showrooms.
Other tasks as assigned to support both customer service and warehouse operations.
Qualifications (Knowledge/Skills/Abilities/Experience)
1-3 years of experience in building, construction, design, or warehouse environments preferred.
Results-driven, customer-focused, highly organized, and detail-oriented.
Ability to work effectively as part of a team and thrive in a busy environment.
Outstanding leadership, critical thinking, decision-making, and listening skills.
Strong relationship-building skills and composure under pressure, with a commitment to open communication and trust.
Knowledge of database and query functions; functional computer skills required.
Ability to accurately read and respond to non-verbal communication.
Excellent basic math skills, including piece-to-square-foot calculations and product counting/tracking.
Ability to create and produce basic sample boards and handle inventory safely and efficiently.
Forklift certification and experience using a wet saw are a plus.
Bilingual in Spanish and English preferred, or other language as appropriate for the area.
Must be able to pass a background check.
Stand, use hands, and reach with hands and arms for prolonged periods.
Walk, stoop, kneel, crouch, crawl, sit, climb, and balance as part of daily activities.
Lift and/or move up to 50 pounds regularly
Specific vision abilities required include close vision, peripheral vision, and ability to adjust focus.
Exposure to moving mechanical parts and occasional fumes or airborne particles.
May encounter a wide range of temperatures and loud noise levels.
Ability to talk on the phone and use computers for extended periods.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
There are no direct reports for this position.
Regular, predictable attendance is an essential function of the job.
This is an hourly role following a traditional workday, with flexibility to work additional hours based on business needs.
Ability to operate a forklift safely and efficiently will be required.
Employees are expected to maintain a clean, professional appearance and adhere to the company’s dress code policy to represent our brand.
QualificationsEmser is an equal opportunity employer and prohibits discrimination and harassment of any kind. Emser makes employment decisions on the basis of business needs, job requirements, individual qualifications and merit. Emser wants to have the best available people in every job. Therefore, Emser does not permit its employees to harass, discriminate or retaliate against other employees or applicants because of race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, military and veteran status, age, physical or mental disability, genetic characteristic, reproductive health decisions, family or parental status or any other consideration made unlawful by applicable laws. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation benefits, and separation of employment. The Human Resources Department has overall responsibility for this policy and maintains reporting and monitoring procedures. Any questions or concerns should be referred to the Human Resources Department.
Consistent with the Americans with Disabilities Act, applicants may request accommodations needed to participate in the application process by contacting the Emser Tile Talent Acquisition Team at [email protected] or 323-650-2000.
Elevating spaces with the world’s finest tile and natural stone | EST. 1968 | #EmserTile
Established in 1968, Emser Tile, headquartered in Los Angeles, has become a leading designer and marketer of the world’s finest tile and natural stone. By offering unparalleled service and a dynamic selection of products, Emser is one of the most comprehensive sources for interior and exterior products that include porcelain, ceramic, metal, glass, quarry, decorative accents and mosaics, cut-to-size stone, setting materials, and custom manufactured products made to your specifications. Emser products are designed for both residential and commercial projects. Emser’s 75 local sales and service locations, with plans to open additional locations, plus our two state of the art distribution centers and over 2 million square feet of warehousing space, combine national presence with local service. This allows us to respond to the changing trends and technology.
Offices: 8431 Santa Monica Blvd., Los Angeles, CA 90069, US
Elevating spaces with the world’s finest tile and natural stone | EST. 1968 | #EmserTile
Established in 1968, Emser Tile, headquartered in Los Angeles, has become a leading designer and marketer of the world’s finest tile and natural stone. By offering unparalleled service and a dynamic selection of products, Emser is one of the most comprehensive sources for interior and exterior products that include porcelain, ceramic, metal, glass, quarry, decorative accents and mosaics, cut-to-size stone, setting materials, and custom manufactured products made to your specifications. Emser products are designed for both residential and commercial projects. Emser’s 75 local sales and service locations, with plans to open additional locations, plus our two state of the art distribution centers and over 2 million square feet of warehousing space, combine national presence with local service. This allows us to respond to the changing trends and technology.
Offices: 8431 Santa Monica Blvd., Los Angeles, CA 90069, US
